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Erina Cruise Tours

2DAY
Erina Cruise 2 days
$145/pp
3DAY
Erina Cruise 3 days
$270/pp

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Erina Cruise
Erina Cruise
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Erina Cruise

Departure Port: Block 35, Tuan Chau Marina, Halong, Quang Ninh - Show on map
Tai ChiSwimmingSquid Fishing SpaKayakingCooking Class
Prices starting from:
US$165.0 US$150
per person
View price calendar
+54 photos
Built: 2023
27 Cabins
Steel Boat
Lan Ha Bay
Full board included
9.6
Excellent Based on 66 reviews
The surprise celebration for our anniversary was amazing. We had a wonderful time and could not ask for more. Thank …
— Peter Chard UK

Availability ( View price calendar )

Cruise Duration:
  • 2 Days/1 Night
  • 3 Days/2 Nights
Check-in:
Rooms:
Rooms:
Room 1
Adult(s)
DONE
Child Policies
Child Policies
Child Age Cruise Fares
0-3 Years old Free
04-11 Years old 75% Adult fares
12 Years old and up Full Adult fares
Book now to get this fantastic price. If you book later, there’s a chance the price will go up or the cruise will be sold out.
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Room Types Max Rates (per room)
Junior Suite
Junior Suite
Room with balcony
  • Size: 36 sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 2
Max children: 0 (up to 12 years of age)
Choose dates to show prices
Senior Suite
Senior Suite
Room with balcony
  • Size: 36 sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 2
Max children: 0 (up to 12 years of age)
Triple Senior
Triple Senior
Room with balcony
  • Size: 45 sqm
  • Max Adults: 3
  • Bed options: 3 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 3
Max children: 0 (up to 12 years of age)
Honeymoon Suite
Honeymoon Suite
  • Size: 50 sqm
  • Max Adults: 2
  • Bed options: Double Bed
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 2
Max children: 0 (up to 12 years of age)
President Suite
President Suite
Room with balcony
  • Size: 70 sqm
  • Max Adults: 2
  • Bed options: Double Bed
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 2
Max children: 0 (up to 12 years of age)

About Erina Cruise

Come back with a new appearance since March 2023, Erina Cruise is one of the best mid-range options for your Halong Bay trip.
 
Erina boasts state-of-the-art facilities for travelers’ relaxation and recreation such as an outdoor jacuzzi pool on the third deck, sky bar by the pool, and spa and gym. Erina includes a luxurious restaurant where you can savor plenty of dishes from Vietnam or other nations, a large sundeck with comfy sun loungers for unwinding, and thoughtful-equipped rooms with a balcony and ensuite bathroom.
 
Erina Cruise offers 27 deluxe cabins overlooking the vast ocean. You can find all the most necessary amenities inside such as air-con, Satellite – HD LED Television, shower and tub, wardrobe, minibar, table and chair on the balcony. What could be better than waking up in the comfy bedding and watching the bay from the glass window?
 
Erina Cruise sets sail in the poetic Lan Ha Bay area with the most signature attractions namely Ba Trai Dao Beach/Tra Bau, Dark-Bright Cave, Viet Hai Village, etc. Visitors have a chance to experience exciting activities onboard such as cooking class, afternoon tea, squid fishing, Taichi, karaoke, and more.
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  • Wifi
  • Jacuzzi pool
  • Spa & massage
  • Bar
  • Restaurant

4 things that we love most about Erina Cruise

  • Rooms with bathtub and balcony
  • Varied local and European cuisine
  • Outdoor Jacuzzi pool
  • Suitable for both couples & families

Cruise itinerary

  • 2 Days/1 Night
  • 3 Days/2 Nights
Day 1: Hanoi - Tuan Chau - Lan Ha Bay
Morning

Our driver pick you up at your hotel in Hanoi old quarter (surcharge) and start a 2.5-hour drive to Tuan Chau Harbor. After doing the luggage check-in at the port, being transfered to Erina Cruise by a tender boat. Welcome onboard. Enjoy welcome drink and meet crew team in the safety briefing before the trip. 

Afternoon

Enjoy lunch while the vessel cruises to Lan Ha Bay, crossing uniquely shaped islets such as Con Vit islet (Duck Islet), Thumb islet. Erina Cruise drops anchor at a secluded area for swimming. You can opt to stay onboard, immerse in the jacuzzi pool or sunbathe on the sundeck. Then, back to Erina Cruise and join sunset party. A cooking demonstration will take place at 18:30.

Evening

At 19:00, enjoy a sumptuous dinner in the cozy and intimate space of the restaurant. After dinner, you can play games, fish squid, book a massage service (surcharge) or relax in the cabin.

  • Meals included: Lunch, Dinner
Day 2: Lan Ha Bay - Tuan Chau - Hanoi
Morning

Get up early for dawn or the Tai-chi lesson on the sundeck. Have a light breakfast while Erina continues to cruise to the beautiful bay. Stop at Dark - Bright Cave area - one of the most beautiful and tranquil areas in Lan Ha Bay. To explore the cave, you can choose a kayak or comfortably sit on a sampan boat rowed by a local. Return to the ship and prepare for check-out. After check out your cabin, back to restaurant to enjoy brunch. Back to Tuan Chau Harbor at around 11:30. Bus picks you up to go to Hanoi (surcharge). Arrive in Hanoi at around 3:00 - 3:30 pm.

  • Meals included: Breakfast, Lunch
Day 1: Hanoi - Tuan Chau - Lan Ha Bay
Morning

Our driver pick you up at your hotel in Hanoi old quarter (surcharge) and start a 2.5-hour drive to Tuan Chau Harbor. After doing the luggage check-in at the port, being transfered to Erina Cruise by a tender boat. Welcome onboard. Enjoy welcome drink and meet crew team in the safety briefing before the trip. 

Afternoon

Enjoy lunch while the vessel cruises to Lan Ha Bay, crossing uniquely shaped islets such as Con Vit islet (Duck Islet), Thumb islet. Erina Cruise drops anchor at a secluded area for swimming. You can opt to stay onboard, immerse in the jacuzzi pool or sunbathe on the sundeck. Then, back to Erina Cruise and join sunset party. A cooking demonstration will take place at 18:30.

Evening

At 19:00, enjoy a sumptuous dinner in the cozy and intimate space of the restaurant. After dinner, you can play games, fish squid, book a massage service (surcharge) or relax in the cabin.

  • Meals included: Lunch, Dinner
Day 2: Lan Ha bay - Pristine beach - Viet Hai Village
Morning

Have breakfast and prepare some belongings before being transferred to a day boat for the day excursions. The day boat picks you up at 8:30 - 9:00 and progresses to the deeper part of Lan Ha Bay. You get on Cat Ba Island and start the trip to Viet Hai Village. Take a biking trip for around 5 km around the village, you have a chance to watch the dense jungle, enjoy the fresh atmosphere and meet the locals. Electric car is another option in the tour.

Afternoon

Back to the day boat. Enjoy a Vietnamese-style lunch on the day boat. In the afternoon, you have around 1 hour for kayaking. Then swim at one of hidden beaches in Ba Trai Dao area. Return to Erina cruise at around 16:00 - 16:30. Freshen up and relax. You can join onboard activities with new passengers, enjoy a tea break on the sundeck or simply watch the magnificent sunset on the bay.

Evening

Enjoy dinner. Free time for night activities.

  • Meals included: Breakfast, Lunch, Dinner
Day 3: Lan Ha Bay - Tuan Chau - Hanoi
Morning Get up early for dawn or the Tai-chi lesson on the sundeck. Have a light breakfast while Erina continues to cruise to the beautiful bay. Stop at Dark - Bright Cave area - one of the most beautiful and tranquil areas in Lan Ha Bay. To explore the cave, you can choose a kayak or comfortably sit on a sampan boat rowed by a local. Return to the ship and prepare for check-out. After check out your cabin, back to restaurant to enjoy brunch. Back to Tuan Chau Harbor at around 11:30. Bus picks you up to go to Hanoi (surcharge). Arrive in Hanoi at around 3:00 - 3:30 pm.
  • Meals included: Breakfast, Lunch
Last updated 17:27 Friday 01 Mar 2024

Important Notes

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • Trip cancellation due to bad weather in Halong Bay:
  • The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
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Cruise inclusions & options

Booking Policy
  • More than 30 days prior to check-in: free of charge 
  • From 30 to 11 days prior to check-in: 15% of total rates 
  • From 10 to 7 days prior to check in: 30% of total rates. 
  • Less than 7 days prior to check-in: 100% of total rates. 
  • No-Show: 100% of total rates.
  • Cancellation notice must be in written form and sent to us via email.
Cruising Policy
  • Check in on board: 12:00 PM
  • Check out: 11:30 AM
  • Return Hanoi: 3:00 - 3:15 PM
  • The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
  • Children from 4 - 7 will pay an extra 50% of adult rate. 
  • Children from 8 - 11 will pay an extra 75% of adult rate. 
  • Children aged 12 and above must pay full fare as an adult.
  • Peak season surcharge: Surcharge $30/adult and $15/child for bookings on Christmas 24/12/2024, New Year 31/12/2024, Lunar New Year (28 - 29/01/2025), and Independence Day (1-2-3/9/2025).
  • On the second day you will travel on a day boat and do not have access to the mother boat and your cabin until later in the afternoon (for 3 days/2 nights itinerary)
Price Exclusions
  • Flight ticket, hotel, Visa 
  • Limousine round trip 
  • SUP (Stand Up Paddle Board) 
  • Massage & Spa services on request 
  • Drinks at restaurant/bar and Minibar 
  • Tips for tour guide and driver
  • Personal expenses
  • All services and items not mentioned 
  • Surcharge for entrance fee or others if any changes from Authority
Price Inclusions
  • Entrance fees 
  • English speaking guide on cruise 
  • Luxury accommodation with private balcony and bathtub
  • Welcome drink
  • Complimentary water on room 
  • Meals onboard
  • Tai Chi, Cooking class, Afternoon tea
  • Outdoor Jacuzzi Pool, Kayak, Local Boat
  • Internet WIFI in the cabin, Satellite – HD LED Television
  • Squid fishing equipment
  • Free birthday cake; decoration for honeymoon and wedding anniversary…

Questions & Answers (56)

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Asked by Maria Angeles Soler Carrio 2 weeks ago

Hi, We are 2 adults interested in the 2 night cruise for March 16, 2025. We would like to transfer from Ninh Binh to the cruise and return to Hanoi on March 18. Can you offer us this transport service? If yes, we would like to know the total price of the cruise and transfers. thank you

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Answered by Cindy 2 weeks ago

Dear Maria Angeles Soler Carrio, We can arrange bus from Ninh Binh to Halong then Halong to Hanoi for you. Please the price below:

Erina Cruise - Date: 16 Mar (3D2N) - Guest: 2 adults
- Cabin: 1 Junior Suite
- USD 605 for 1 Junior Suite for 2 persons
- USD 35/person bus Ninh Binh - Halong - Hanoi

=> Total cost: USD 675

Please let me know if you want to book this.

Best regards,
Cindy

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Asked by Vishal 4 weeks, 2 days ago

I’m interested in booking your 2-day, 1-night cruise for October 27, 2024. I have a 2 queries: 1. Can I see the food menu plase and also the drinks and spa service menu? 2. How do I book the transfer if I make the booking through thrid party website like booking.com? What is the cost of transfer from Hanoi Old Quarter? Thanks

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Answered by Cindy 4 weeks, 1 day ago

Dear Vishal, Please check the food, drink and spa menu of Erina Cruise I mailed you. Please be advised we are a third party as Booking.com, not the cruise organizer so if you book through booking.com, please contact the Erina Cruise for assistance. Best regards, Cindy

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Asked by Nimasha Perera 2 months ago

Hi. I'm very interest to book this for January 2025. Can i know what will be in the food menu?

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Answered by Bonnie 1 month, 4 weeks ago

Dear Nimasha Perera, I emailed you the Erina Cruise menu. I hope you like it. Should you need any further information, please do not hesitate to contact us. Best regards, Bonnie (Ms.)

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Asked by Marny Zander 2 months ago

I would like to know the prices for drinks and spa as well. And the food is in buffet form? Thank you!

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Answered by Cindy 2 months ago

Dear Marny Zander, I have emailed you the food menu, spa & drink list for Erina Cruise. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

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Asked by Rahul Santosh Bhide 2 months, 1 week ago

What is the menu and drink rates. also the spa services charges ?

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Answered by Cindy 2 months, 1 week ago

Dear Rahul, I have sent the menu of food, drink and spa of Erina Cruise for your reference. Should you have any questions, please do not hesitate to contact me. Best regards, Cindy

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Asked by Kazushi 3 months, 3 weeks ago

Hello, Which room type is available for 2 adults and 2children(9 & 5 years old). And if I take Junior suite, can we get extra bed? and how much is the cost? thank you.

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Answered by Mary 3 months, 3 weeks ago

Dear Kazushi, You can book an extra bed in a Junior suite for your family. We have sent you the details via email. Please check it and let us know if you want to proceed further. Regards, Mary

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Asked by Maria oviedo 3 months, 4 weeks ago

Hola en el menú incluye mariscos típicos de la bahía de halong

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Answered by Bonnie 3 months, 4 weeks ago

Dear Maria, I already emailed you the menu for Erina Cruise. Hope you like it. Should you need more information, please do not hesitate to contact me. Best regards, Bonnie (Ms.)

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Asked by MICCI 4 months ago

I'm thinking join tour on November. How can I rental SUP rental ? And how much?

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Answered by Bonnie 3 months, 4 weeks ago

Dear Micci, I am sorry the cruise does not offer SUP but kayak only. Should you need further assistance, please do not hesitate to contact us. Best regards, Bonnie (Ms.)

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Asked by Jure 4 months ago

Hello, what are the drink prices onboard and what's the food menu like?

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Answered by Annie 4 months ago

Dear June, I already emailed you the drink list and menu of Erina Cruise. Please check it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards,
Annie (Ms.)

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Asked by Judy 4 months, 1 week ago

Do all the cabins in Erina cruise have bath tubs? What is the menu for the meals?

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Answered by Annie 4 months, 1 week ago

Dear Judy, Yes, the cabins on Erina Cruise come with a bathtub. Please kindly find the cruise's menu I sent to your mail. If you have further questions, please feel free to contact me! Best regards, Annie (Ms.)

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Asked by Rahul Akude 5 months ago

what types of food options available on cruise?

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Answered by Bonnie 5 months ago

Dear Rahul, I already emailed you the menu of Erina Cruise so you can see the food option. If you have food restrictions (vegetarian or allergies), the cruise will also have alternative food options. Should you have any questions, please do not hesitate to contact me. Best regards, Bonnie (Ms.)

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Asked by EmmaHu 5 months ago

I'd like to know the room rare is include pick on/off of Hanoi city? thanks

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Answered by Annie 5 months ago

Dear Emma Hu, For Erina Cruise, cabin rate does not include a transfer yet. It is US$ 30/person/round trip Hanoi - Halong - Hanoi. Best regards, Annie (Ms.)

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Asked by Melissa Saito 5 months, 1 week ago

Do all the rooms have balconies?

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Answered by Annie 5 months, 1 week ago

Dear Melissa Saito, Yes, all cabins on Erina Cruise come with balconies. Regards, Annie (Ms.)

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Asked by Reshma Prasad 6 months, 2 weeks ago

What are the activities included in the tariff? And also we would like to know whether pick up and drop is provided from Hanoi.? We have booked through Agoda

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Answered by Mary 6 months, 2 weeks ago

Dear Reshma Prasad, There is usually pick up/drop off service from Hanoi. If you booked through Agoda, please kindly contact them for details of activities included and transfer service. Regards, Mary

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Asked by Florence Oakley 6 months, 3 weeks ago

Hi, what's the policy if it's cancelled for bad weather on the day?

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Answered by Bonnie 6 months, 2 weeks ago

Dear Florence Oakley, The cancellation policy in case of bad weather is mentioned here:

  • Cancellation by the cruise for reasons related to a situation of force majeure, such as government restriction or regulation, health, natural disasters, acts of God, etc., customers will be refunded the amount depending on circumstances.
  • If the tour has yet to take place, full refund will be made.
  • If the tour is ongoing, partial refund will be made. No refunds or exchanges can be made while the tour is ongoing and the customer decides to opt out. If you do not use any of the service, no compensation will be given for the unused portion of the tour.

Should you need any further assistance, please feel free to contact us.

Best regards,

Bonnie (Ms.)

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Asked by Wendy 6 months, 3 weeks ago

I book erina cruise stated lunch at second day, can I check whether lunch is in first day or second day If I take transport which Harbour I drop, I will stay erina cruise on 6/5 /24.

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Answered by Annie 6 months, 2 weeks ago

Dear Wendy, You will have lunch, dinner on the first day and a light breakfast and brunch on the second day. If you arrange the transfer on your own, please kindly come to Tuan Chau Pier in Halong, Quang Ninh to join the trip. Should you need to proceed with the booking further, please let us know. Best regards, Annie (Ms.)

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Asked by Simon chan 6 months, 3 weeks ago

Can I check board cruise have lunch on the first day when arrived

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Answered by Annie 6 months, 2 weeks ago

Dear Simon Chan, You will have a lunch on the first day after boarding. Should you need further information, feel free to contact us. Regards, Annie

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Asked by castor 6 months, 4 weeks ago

Hi, I want to know the difference between the Junior Suite and Senior Suite， thanks.

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Answered by Bonnie 6 months, 4 weeks ago

Dear Castor, Junior Suite is on the 1st deck and Senior Suite is on the 2nd deck. They both have a balcony. Best regards, Bonnie (Ms.)

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Asked by castor 6 months, 4 weeks ago

We are 3 adult group. if we book, will you provide 2 rooms or a room with 3 single beds

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Answered by Bonnie 6 months, 4 weeks ago

Dear Castor, A cabin is normally for 2 guests and if you are 3, you can choose either 1 cabin with an extra bed or 2 separate cabins. The option with extra bed costs less than 2 cabins because the 3rd person will need to pay for a single cabin if taking a separate one. Should you need further assistance, please feel free to ask. Best regards, Bonnie (Ms.)

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Asked by Rozelle Hughes 7 months ago

What temp is the jacuzzi on the deck?

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Answered by Jolie 7 months ago

Dear Rozelle Hughes, I am sorry that we do not have exact information on this. It will depend on the actual weather on the day. Should you need further information, please do not hesitate to contact us! Best regards, Jolie (Ms.)

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Asked by William kwon 7 months, 1 week ago

For round trip bus, is that okay to get back to Hanoi other day (not check out day maybe later)

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Answered by Bonnie 7 months ago

Dear William, We can help arrange the bus for another day return for you, the bus will pick you at the pier area around 11:15-12:00 the day later. Please feel free to let us know in advance for this arrangement. Best regards, Bonnie (Ms.)

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Asked by T L 7 months, 4 weeks ago

Is the swimming on the day 1 itinerary on a beach or just in the open water?

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Answered by Annie 7 months, 3 weeks ago

Dear Sir/Madam, Thank you for your question. For Erina Cruise, you will swim in a safe area in the bay, not on a beach. Should you need further information, feel free to contact us. Best regards, Annie (Ms.)
 

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Asked by Adela Wu 8 months ago

Want to make sure if passengers can kayak at Dark and Bright cave in 2D1N package? Because I don’t see the option in their official website’s itinerary(they provide tender only) , but here there is. If we can, is there any surcharge? If not, can you suggest other 5* cruises which provide kayaking at Dark and Bright Cave? Thank you very much.

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Answered by Annie 8 months ago

Dear Adela Wu, Thank you for your email. Please note that at Dark and Bright Cave, you can choose between kayaking and local bamboo boat by the local people at no extra charge. Should you need further details, please let us know. Best regards, Annie (Ms.)
 

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Asked by Joe Eyles 8 months, 2 weeks ago
Hi, what is the cost of the peak season surcharge for New year eve (31st Dec)? Thank you
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Answered by Lily 8 months, 2 weeks ago
Dear Joe, Thank you for contacting us! We are very happy to hear from you! Please be advised that for Erina Cruise, the New Year surcharge is USD 30/ person. Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Kaushal 8 months, 2 weeks ago
What are the Christmas surcharges for this cruise? I am looking to book for 25th-26th December 2023
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Answered by Lily 8 months, 2 weeks ago
Dear Kaushalm Thank you for contacting us! We are very happy to hear from you! Please be advised that the Christmas Eve surcharges will only be applied if you spend the night of 24th on board. Thus, with your trip dates, there will be no Christmas surcharges, so kindly no worries! Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by KC 8 months, 2 weeks ago
Hello, will there be any difficulties to get to Hanoi International Airport by 4:30pm on a Wednesday after the end of the tour? Thanks.
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Answered by Lily 8 months, 2 weeks ago
Dear KC, Thank you for your question! We are very happy to hear from you! We do not offer a direct bus to the airport, so after the shuttle bus drops off all guests in the Hanoi Old Quarter, we will help you arrange the extended ride by a private car to the airport. The bus will drop you off on the way back where the private car waits for you (2 drivers will contact themselves to take you to the airport smoothly and you will reach Hanoi Airport before 4:30pm as said). Would it be okay for you? Extended ride to Hanoi Airport (by private car): 20 USD/car/2 persons We look forward to hearing from you! Best regards, Lily
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Asked by khalid khan 8 months, 2 weeks ago
Hello Team, (1) Is there a Shuttle Bus/car service to pick our family up from Hanoi to Halong Bay? (2) What time is the pick up time from Hanoi? (3) What time will you drop us back to Hanoi after the trip?
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Answered by Lily 8 months, 2 weeks ago
Dear Khalid, Thank you for your inquiries and we are so happy to hear from you! I would like to answer your questions as follows: (1) Yes, the shuttle bus will pick you up from your hotel if you stay in the Hanoi Old Quarter, the cost for a shuttle bus round trip Hanoi - Halong - Hanoi is $30/ person. Please let us know if you prefer a private car transfer. (2) The pickup time is around 8:15 - 8:45 am at your hotel. (3) After the trip, you will arrive in Hanoi at around 2:30 - 3:00 pm. Should you have any further questions, please do not hesitate to contact us! Best regards, Lily
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Asked by Wagner Andrea 8 months, 2 weeks ago
can you send me the tour plan for 3 days / 2 nights and what the transfer from Hanoi and Hanoi costs ? Best regards , Wagner
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Answered by Lily 8 months, 2 weeks ago
Dear Wagner, Thank you for your question! Please kindly check the tour plan for 3 days and 2 nights in the Itinerary Section. Regarding the transfer service Hanoi - Halong - Hanoi, the shuttle bus costs $30/ person; the private sedan car costs $195/car - Max: 2 adults + 1 child; and the private MPV costs $205/car - Max: 4 adults. If you have any further questions, please do not hesitate to contact us. Best regards, Lily
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130 Customer reviews for Erina Cruise

9.6
Excellent
Based on 130 reviews
Score breakdown
Cruise quality
9.4
Food/Drink
9.5
Cabin quality
9.6
Staff quality
9.8
Entertainment
9.6
Traveler rating
  • Outstanding: 28
  • Excellent: 96
  • Very good: 6
Traveler type
  • Family with children: 14
  • Groups of friends: 17
  • Mature couples: 36
  • Solo travellers: 8
  • Young couples: 55
Comments are provided by customers who have previously taken this cruise trip
Guest reviews
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Melanie
US
05-10-2024
Young couples
Excellent
We stayed 3 days long on Erina, it was truly a wonderful part of the world. From the start I saw the choice of this bay was right. Kim took care throughout the whole process, his attentiveness enhanced every overall experience. We felt real value. Recommend this boat to all.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
9
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YES 3
Audrey Hepburn
Belgium
03-10-2024
Young couples
Excellent
Recommend this ship with all my heart. Food, room, facilities were ready in a great setting when we boarded. Staff were super efficient.
Drinks seemed a bit pricey but that's to be expected for a trip amidst that bay. Happy Hour was buy 2 get 3 free but for a couple like us that was unnecessary. Drinks were pretty good anyway.
Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
10
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YES 3
Timothy
US
01-10-2024
Young couples
Excellent
My fiancé and I had a memorable honeymoon together! First of all the staff, especially Mr. Kim who sealed with us by taking care of us and making sure we were comfortable. Waitress Jenni was efficient and superb as if she was our long time best friend whom we didn't know before. Food was beautifully decorated and tasted great. I could understand how hard they tried to please all the guests from different countries. Our President room was nicely decorated and fully equipped. Most of the guests only stayed for 1 night, but we stayed for 2 nights so we had plenty of time to relax without any botherings. Talking about the itinerary, a visit to Viet Hai village by bike really took center stage. They also arranged electric cars for those who didn't like this. The trip left us with joy and laughter and an experience not to be missed.
I was not surprised to see that the ship was a bit older and perhaps renovations were needed to make it more luxurious and clean. Just our opinion, we still loved the ship and overall experience was almost perfect.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 5
Mai Nguyen
Viet Nam
26-09-2024
Family with children
Very good
Our pick up from the hotel was smooth and convenient. Cruise organizers offered a lot of activities but perfectly balanced with rest time. Meals were served in buffet style and a la carte but so hard to ask for nuts in the meal.
No wifi connected. Along with very loud music. I paid a lot for the cruise but unfortunately for that price I could have visited a lot of other places around Ha Long Bay. I believe a day cruise is a good option.
Cruise quality
9
Staff quality
9
Food/Drink
9
Entertainment
8
Cabin quality
9
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YES 3
Laura Garcia
Mexico
24-09-2024
Young couples
Excellent
My husband and I had the most wonderful time. Kim was thoughtful and even organized a nice party to happy our honeymoon, it was special.
We would like it if the bathroom had a window.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
9
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YES 1
Emre Cakir
Turkey
19-09-2024
Groups of friends
Excellent
Nice, clean ship, good anchor location, friendly staff in particular Kim and Andrew were really attentive. Lots of great activities, kayaking was our most anticipated activity!
Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
10
Cabin quality
9
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YES 2
Andrew Jackson
US
04-09-2024
Young couples
Outstanding
The staff, truly amazed by them for providing such outstanding service. They went above and beyond to fulfill every request we had. I booked a presidential suite offering all the privileges of kings and queens. They made every moment special for us.
Cruise quality
10
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 4
Carlos Diaz
Colombia
01-09-2024
Mature couples
Excellent
The boat was great and felt private as sometimes I had the sundeck to myself. The crew did a wonderful job: chef provided enough food, waiters served quickly, and housekeepers kept my room clean at all times. I enjoyed the balcony and the nice view.
Have someone explain the itinerary. Drinks comes with an extra charge.
Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
9
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YES 1
Carolina
US
28-08-2024
Mature couples
Excellent
Our recent trip with Erina was warmly welcomed by the staff who did a great job. The activities on board were various to keep us busy full time. The welcome drinks and lunch added a great start to our wonderful experiences.
The cleanliness on board didn't meet the 5-star quality we expected (e.g., toilet seat surfaces, lack of toilet paper, no soap). Additionally, we felt uncomfortable being asked to leave a review before the trip ended. He assured me that there were no negative comments that felt unfair, and it shouldn't happened this way.
Cruise quality
9
Staff quality
9
Food/Drink
9
Entertainment
10
Cabin quality
8.5
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YES 6
Hyun-woo Park
South Korea
26-08-2024
Young couples
Excellent
We booked the trip due to the recommendation of Cindy - a very lovely and enthusiastic consultant. We had great experiences on and off the ship. Thanks, Cindy and Erina cruise ship.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
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YES 4
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