Halong Bay Cruise Reviews

We have never had such a high class service before. It seems that many people will be apprehensive about its price, but you will get what you pay for, even more. The services are packaged together with friendly staff like family members, it is a great choice. Do not miss this trip at all costs, the 1 night trip seems to be more economical to the key attractions. Finally, I would like to express my sincere thanks to the Halongbaytours team, the service is extremely smooth and professional, always ready to help, good pick-up service. It is really a pleasure to have such a trip. I will not hesitate to recommend the trip to everyone.

Incredible experience. The crew served us with all their heart, rarely have we encountered such good service. Thanks so much for keeping us informed and entertained.

Everything was well organized. We enjoyed our stay and look forward to see again in future.

We just finished our trip on the Hera Classic Boutique Cruise. And although I have left a review, I wanted to clarify a few things. The staff is great. Very sweet and enthusiastic. Tony, our Cruise Manager had a great energy which was infectious, and made sure everyone was comfortable.

Since there are different groups 1N/2D and 2N/3D on the same cruise, it was difficult to understand all the details and timings that were relevant to us. It causes some confusion. Hence our suggestion is to have a black board in the reception/dining area with the activity details - what time we leave, what time we return, what kind of experience, what we should carry with us, so that we are clear on the plan for the day. And also to have the information in a way we can double check when needed. My feedback is not meant for any specific staff, but is directed towards the organisation. We found everyone on the team to be very efficient and friendly and made the trip much more enjoyable for us. 

Regards,

Karina Aggarwal

I would like to express my gratitude towards all the staff in Catherine Cruise, especially Steven. His warm welcoming make us feel like staying in home. He is dedicated to his work and very caring and polite.

Our honor to join the trip run by Grand Pioneers Cruise. The ship is special, creative design inside and out, elegant space but also very modern. Dedicated staff, making every moment of our trip memorable.

The staff were energetic, enthusiastic, and never refused any of our requests. Food was great. The whole trip was great.

Everything so perfect. We had a wonderful experience. Thank you so much.

Such a memorable experience. Our family was suggested this cruise by a friend and it was so great. We were warmly welcomed from the port and assisted throughout the tour. The crew was super nice and helpful. They were also very friendly with our kids. The food was yummy and they provided kid food as well. The location was stunning and despite the crowds, the view was totally worth it. Thank you for a great service and experience. We will come back!