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Mila Cruise Tours

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Mila Cruise 2 days
$110/pp
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Mila Cruise 3 days
$210/pp

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Mila Cruise

Departure Port: Lot 20, Tuan Chau Marina - Show on map
Tai ChiSwimmingSquid Fishing KayakingClimbing
Prices starting from:
US$137.5 US$125
per person
View price calendar
+34 photos
Built: 2014
22 Cabins
Wooden Boat
Halong Bay
Full board included
9.4
Excellent Based on 178 reviews
A good mix of activities & relaxation. Exceptional views. Tam was grea, but all were exceptional.
— Wills UK

Availability ( View price calendar )

Cruise Duration:
  • 2 Days/1 Night
  • 3 Days/2 Nights
Check-in:
Rooms:
Rooms:
Room 1
Adult(s)
DONE
Child Policies
Child Policies
Child Age Cruise Fares
0-3 Years old Free
04-11 Years old 75% Adult fares
12 Years old and up Full Adult fares
Book now to get this fantastic price. If you book later, there’s a chance the price will go up or the cruise will be sold out.
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Room Types Max Rates (per room)
Deluxe
Deluxe
  • Size: 14 sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Choose dates to show prices
Suite Ocean View
Suite Ocean View
  • Size: 14 sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Family Deluxe (3 pax)
Family Deluxe (3 pax)
  • Size: 28 sqm
  • Max Adults: 3
  • Bed options: 1 Double Bed + 2 Beds
Extra beds available:
  • Extra mattress
Show more
+
Max adults: 3
Max children: 1 (up to 12 years of age)
Family Deluxe (4 pax)
Family Deluxe (4 pax)
  • Size: 28 sqm
  • Max Adults: 4
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Extra mattress
Show more
+
Max adults: 4
Max children: 1 (up to 12 years of age)
Royal Suite Balcony
Royal Suite Balcony
Room with balcony
  • Size: 30 sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 2
Max children: 0 (up to 12 years of age)

About Mila Cruise

With spacious and professionally designed cabins and a hospitable team of staff, Mila Cruise is ready to make your dream holiday come true. As you take your adventure to the World Heritage Site of Halong Bay, indulge in the deluxe cruise service. Cruise trip lasts for 2-3 days with option to extend available for charter cruise.

Cruise amenities include luxurious guest cabins with central air conditioning, well-equipped bathrooms, dining rooms and bars, conference facilities, sports and entertainment equipments.

Mila Cruise, with its beautiful design and deco style, accommodates 11 deluxe cabins, 6 suites with 4 combinable deluxe rooms to make family cabins. The large sundeck allows sunbathing as you appreciate the bay's gorgeous beauty. Mila is often recommended for its comfortable bed, quality cruise program, brilliant service on board and especially surpreme food served.

Mila Cruise without doubt is one of the best value cruise for your trip to Halong Bay.

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  • Wifi
  • Bar
  • Restaurant

3 things that we love most about Mila Cruise

  • Best budget cruise in Halong Bay
  • Family cabins available
  • Triple stay allowed

Cruise itinerary

  • 2 Days/1 Night
  • 3 Days/2 Nights
Day 1: Hanoi - Halong bay
Morning:

Arrive Tuan Chau Wharf at noon and transfer to the vessel.

Afternoon:

After listening to safety instruction and room check-in, come back to the dining room for tasty Vietnamese lunch while the ship is sailing deeper into the bay. The first destination of the journey is Pearl Farm, where you can go kayaking and admire the peaceful bay.

We later move to Surprise Cave - the largest and most beautiful cave in Halong Bay. Return to the vessel, take a bath and refreshment. You can join the cooking demonstration on the sundeck, grab some drinks at Happy Hour (buy 2 get 1) and watch the stunning sunset.

Evening:

The dinner is ready by 7:30 PM with Vietnamese and fusion Set dinner menu. For the rest of the night, you may either have a refined drink at the onboard bar or take part in team building activities with your family or friends. If weather allows, you can join in our exciting squid fishing time.

  • Meals included: 1
Day 2: Halong - Hanoi
Early morning:

Get up early to catch the first light of the sun rising over the bay and take part in Tai Chi class on the sundeck. After charging yourself full of energy with the light breakfast, our cruise continues to Titop Island where you can swim at the sandy beach or climb to the top of the mountain and witness a 360-degree view of the bay.

Enjoy the farewell party while the ship is moving back to Halong. Arrive at the pier by noon and get on our bus for the way back to Hanoi.

  • Meals included: 1
Day 1: Hanoi - Halong Bay
Morning:

Arrive Tuan Chau Wharf at noon and transfer to the vessel.

Afternoon:

After listening to safety instruction and room check-in, come back to the dining room for tasty Vietnamese lunch while the ship is sailing deeper into the bay. The first destination of the journey is Pearl Farm, where you can go kayaking and admire the peaceful bay.

We later move to Surprise Cave - the largest and most beautiful cave in Halong Bay. Return to the vessel, take a bath and refreshment. You can join the cooking demonstration on the sundeck, grab some drinks at Happy Hour (buy 2 get 1) and watch the stunning sunset.

Evening:
The dinner is ready by 7:30 PM with Vietnamese and fusion Set dinner menu. For the rest of the night, you may either have a refined drink at the onboard bar or take part in team building activities with your family or friends. If weather allows, you can join in our exciting squid fishing time.
  • Meals included: Lunch, Dinner
Day 2: Ba Trai Dao - Bright Cave - Me Cung Cave
Morning:

The second day starts with a morning Tai Chi class on the sundeck. Then, take a cup of coffee or tea with your breakfast to have full energy for another inspiring day. Transfer to a day boat and delve into pristine Lan Ha Bay. Stop at Bright and Dark Cave areas for kayaking in an hour and a half. Back to the boat and enjoy lunch on the day boat.

Afternoon:

The second stop is Ba Trai Dao beaches (Three Peaches beaches). Feel free to jump into the crystal clear water or relax on the beach for over 1 hour. Later, visit Me Cung Cave - one of the most historical caves in Halong Bay. Back to Mila Cruise at around 15:30. Enjoy sunset party with Happy Hour or join cooking demonstration.

Evening:

Savor set menu dinner. Free time with squid fishing, watching TV, or booking a massage service. Overnight onboard.

  • Meals included: 3
Day 3: Halong Bay - Hanoi
Morning:

Get up early to catch the first light of the sun rising over the bay and take part in Tai Chi class on the sundeck. After charging yourself full of energy with the light breakfast, our cruise continues to Titop Island where you can swim at the sandy beach or climb to the top of the mountain and witness a 360-degree view of the bay.

Enjoy the farewell party while the ship is moving back to Halong. Arrive at the pier by noon and get on our bus for the way back to Hanoi.

  • Meals included: 1
Last updated 17:22 Friday 22 Mar 2024

Important Notes

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • Trip cancellation due to bad weather in Halong Bay:
  • The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
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Cruise inclusions & options

Price Inclusion
  • Accommodation in a twin share or double cabin
  • All Meals as mentioned in the itinerary (B-= Breakfast, L= Lunch, D= Dinner, BR= Brunch)
  • An English speaking guide.
  • Kayaking
  • Sightseeing admissions
  • Service charges
Price exclusions
  • Shuttle bus Hanoi - Halong bay - Hanoi
  • Drinks.
  • Personal expenses
  • Tips are welcome
  • Airfares
Cruise Policy
  • Children less than 4 years of age are FOC, sharing a room with parents
  • Children from 4 to 10 years of age are charged 75%, sharing a twin room
  • Children from 11 years of age and above are charged as adult
  • The rate for children applicable for one child sharing a twin or double cabin with two adults on mattress
  • Peak season surcharge: Surcharge $40/adult and $30/child for Gala dinner applies if guests stay overnight on December 24th and/or December 31st 2024
Booking Policy
  • More than 30 days prior to check-in: free of charge 
    From 30 to 11 days prior to check-in: 15% of total rates 
    From 10 to 7 days prior to check in: 30% of total rates. 
    Less than 7 days prior to check-in: 100% of total rates. 
    No-Show: 100% of total rates.
  • Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.

Questions & Answers (296)

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Asked by Ernest 2 weeks ago

How much does it cost for the shuttle (return trip) from Hanoi Old Quarter?

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Answered by Cindy 2 weeks ago

Dear Ernest, The shuttle bus costs USD 22 per person for round trip from Hanoi Old Quarter. Should you have other questions, please do not hesitate to contact us. Best regards, Cindy

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Asked by Florencia Silvagni 2 weeks, 4 days ago

Good afternoon, How are you? Is the deposit of approximately USD80 charged to the credit card and the rest paid in cash on the boat or debited from the same card? What is the process like? I'm waiting to book so that the reservation doesn't fall.

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Answered by Cindy 2 weeks, 4 days ago

Dear Florencia Silvagni, To confirm the booking, we require a deposit of at least 30% of the total amount and the balance will be collected a few days in advance. We will send you another link for you to pay that via your credit card. Best regards, Cindy

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Asked by Nikhil Sharma 1 month ago

How much luggage can 1 person carry on cruise? What are the vegetarian options available? Are lunch and dinner both included on day 1?

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Answered by Annie 1 month ago

Dear Nikhil Sharma, There is no official limit for luggage on board, however, this is a short trip thus we suggest you bring a few suitcases only for the most convenience. Also, day 1 offers lunch and dinner and yes, vegetarian meals are available. Best regards, Annie (Ms.)

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Asked by Jemma Kagi 1 month, 1 week ago

How would I book for 5 adults if we wanted to book the family deluxe room with an extra mattress?

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Answered by Cindy 1 month, 1 week ago

Dear Jemma Kagi, We can help you book a family deluxe with an extra bed. Please reply with your travel date so we can send you our offer. Regards, Cindy

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Asked by Sheila 1 month, 2 weeks ago

We are 5 adults, is it possible to book family room with one extra bed?

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Answered by Cindy 1 month, 2 weeks ago

Dear Sheila, Yes, we can place an extra mattress in the family room to accommodate 5 persons. Best regards, Cindy

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Asked by Valerie Gendron 1 month, 3 weeks ago

Hi! Do you offer a shuttle from Halong to Ninh Binh? If yes, how much is it? How do I add this shuttle when I reverse since there is not this option? Thank you!

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Answered by Cindy 1 month, 3 weeks ago

Dear Valerie, Yes, we can arrange a bus from Halong to Ninh Binh and its price is USD 19/person. You can make a reservation for the cruise and note that you require a bus from Halong to Ninh Binh then we will assist you with that. Best regards, Cindy

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Asked by Duarte Figueiredo 2 months ago

Hello! How much does the shuttle bus between Hanoi and the Wharf cost?

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Answered by Cindy 2 months ago

Dear Duarte Figuiredo, Please be advised it is USD 11 per person for a one way bus from Hanoi to Halong or vice versa if you book Mila Cruise. Best regards, Cindy

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Asked by ChangHee Ok 2 months, 1 week ago

hello. The family deluxe room is 28sqm, and the regular deluxe room is 14sqm, and the photos of the two rooms look the same. So, is Family Deluxe just a combination of two deluxe rooms? If not, I would like to check the number of rooms and beds in Family Deluxe. I would also like to see detailed photos of the Family Deluxe. thank you

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Answered by Cindy 2 months ago

Dear ChangHee Ok, Yes, the Family Deluxe cabin itself is two adjoining deluxe cabins. Should you have any further questions, please do not hesitate to contact us. Best regards, Cindy

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Asked by Adam Maxey 2 months, 3 weeks ago

Do you have EFT facilities onboard or so we need cash?

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Answered by Cindy 2 months, 3 weeks ago

Dear Adam Maxey, You can pay in either cash or by credit card onboard for sure. Best regards, Cindy

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Asked by chelsea 3 months, 1 week ago

For two adults and 8-year old child, what kinds of room you suggest? If I choose deluxe twin bed, will it be suitable for us? Can we merge two twin bed to make it bigger? Thanks.

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Answered by Cindy 3 months ago

Dear Chelsea, Yes, two twin beds can be convertible into 1 big bed so your family can share that bed. Best regards, Cindy

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Asked by Sajal Bhateja 3 months, 1 week ago

Hello, my flight lands at 8.30am at Hanoi airport. Will I be able to make it in time for cruise? and could you tell me how much will it cost for an airport pickup? Thanks.

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Answered by Cindy 3 months, 1 week ago

Dear Sajal Bhateja, If you take a private car from Hanoi airport to go directly to Halong Bay, you will make the cruise on time. Our private car costs USD 110 for 2 people from Hanoi airport to Halong. Best regards, Cindy

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Asked by Julie 3 months, 1 week ago

Hi, I have two questions: 1) Is it possible to pick us up at our hotel in Hanoi old-quarter and drop us off at the Cat Bi airport? If this is possible, how much will it costs? 2) When will we arrive at Cat Bi airport after the trip? Because we need to book our flight to the next destination, this is very important. Thanks in advance

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Answered by Cindy 3 months, 1 week ago

Dear Julie, I would like to answer your questions below:

 

1. Yes, we can arrange a bus to pick you up at your hotel in Hanoi old-quarter and a private car to drop us off at the Cat Bi airport. It is USD 75 for 2 persons for the bus + car.

2. You will reach the Cat Bi airport by 12.30pm.

Best regards,
Cindy

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Asked by Rose 3 months, 2 weeks ago

Hello, My child has coeliac disease so I am wondering if you would have any gluten free food (no wheat or barley or rye)

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Answered by Melissa 3 months, 1 week ago

Dear Rose, Thank you for your inquiry and yes the cruise can cater to gluten free meals. Actually rice is our most common staple so it's not too hard for this diet requirement. Should you need any further assistance please let me know! Best regards, Melissa

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Asked by Krzysztof Jankowski 3 months, 2 weeks ago

We arrive at friday morning from Ho Chi Minh. Could you pick up us from airport? What time we have to arrive?

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Answered by Cindy 3 months, 2 weeks ago

Dear Krzysztof Jankowski, To pick you up from Hanoi airport to Halong we will need to arrange a private car for you and its price is USD 110 for 2 persons. And for the way back from Halong to Hanoi, you can take a shared bus for USD 11/person. To make the cruise on time, your flight needs to be landed off by 9.00am. Should you have other questions, please feel free to contact us. Best regards, Cindy

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Asked by Marin Hirschi 5 months, 1 week ago

What is the difference between the "Deluxe" and the "Suite Ocean View" room? The pictures are the same.

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Answered by Annie 5 months ago

Dear Marin Hirschi, Yes, Deluxe and Suite Ocean View have the same size and design, however, Suite Ocean View is located on the second floor thus you will have a better view. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by Thomas 5 months, 3 weeks ago

Is wifi available on the cruise ?

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Answered by Annie 5 months, 3 weeks ago

Dear Thomas, Yes, the cruise does offer wifi, however, the signal maybe unstable as you are travelling to mountainous area. We hope you understand this matter. Should you have further questions, please do not hesitate to contact us! Best regards, Annie (Ms.)

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Asked by Juncal Caubilla 6 months, 1 week ago

Hi, Do you offer a shuttle bus from Hanoi to Halong Bay for an extra cost? If so what is the cost and where are you picked up from? After Halong Bay our plan is to go to Ninh Binh. How is best for us to get there? Thanks in advance for your responses Kind regards Juncal

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Answered by Annie 6 months, 1 week ago

Dear Juncal Caubilla, For Mila Cruise, we offer shuttle bus Hanoi - Halong - Ninh Binh at US$ 30/person. The bus will pick you up and drop you off at your hotel. Please note that in Hanoi, the pickup area is in Hanoi Old Quarter only. Please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by Nureen 6 months, 3 weeks ago

Is there at least any halal food available on the cruise?

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Answered by Bonnie 6 months, 2 weeks ago

Dear Nureen, I am sorry Mila Cruise does not have halal food, they have vegetarian/vegan options or if guests have food allergies they will have alternative foods. If you are looking for a cruise with halal food, please consider Ambassador Cruise or Mon Cheri Cruise. They are now the only 2 cruises offering this option. Should you need further information, please do not hesitate to contact us. Best regards, Bonnie (Ms.)

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Asked by Miriam Atzil 7 months ago

Hi Can you provide transfers from Hanoi old quarter?

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Answered by Annie 7 months ago

Dear Miriam Atzil, For Mila Cruise, we offer shuttle bus Hanoi - Halong - Hanoi at US$ 22/person. Should you need further information, feel free to contact us. Regards, Annie (Ms.)
 

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Asked by Rahul Dharna 7 months, 1 week ago

we take only vegetarian food how will you accomodate us?

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Answered by Mary 7 months, 1 week ago

Dear Rahul Dharna, The cruise does serve vegetarian food, no worries. Please send us a note when you make the booking so we can inform the cruise organizer to prepare for you. Regards, Mary.

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Asked by George Chrisovelides 8 months, 2 weeks ago

Hi there! We are looking to book the 2 day cruise. What meals are included in the price?

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Answered by Annie 8 months, 2 weeks ago

Dear George Chrisovelides, The tour includes full-board meals: lunch and dinner on the first day, a light breakfast and brunch on the second day. Should you have further concerns, please let us know. Regards, Annie (Ms.)

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Asked by Ron 8 months, 3 weeks ago

Doe this cover transfer from Huan Kiam Lake hotel to Halong Bay pier?

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Answered by Mary 8 months, 3 weeks ago

Dear Ron, The room rate does not include the shuttle bus transfer. It costs US$22/person for round trip Hanoi Old Quarter - Halong - Hanoi Old Quarter. Regards, Mary

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Asked by John 9 months, 2 weeks ago
We will be in Ha Long bay already and don't need a pickup in Hanoi. Does this change the itinerary? What time would we be able to board the boat?
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Answered by Annie 9 months, 2 weeks ago
Dear Mr. John, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Please note that all tours start from Halong and the pickup from Hanoi is just an optional service so the itinerary is not affected. The check-in time is 11:30am and we will send you the detailed information once your booking is confirmed. May I know your number of passengers and travel date so that I can check the availability accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Susan McCormack 9 months, 2 weeks ago
Hi, do you do pick-up from Ninh Binh?
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Answered by Nelly 9 months, 2 weeks ago
Dear Susan, Thank you very much for contacting us. We are so happy to hear from you. We have shuttle bus service from Ninh Binh to Halong at 19 USD/per person/oneway. Then shuttle bus from Halong to Hanoi at 17 USD/per person/oneway. Have you booked your cruise yet? If not, please feel free to let us know your trip date, cruise length (2D1N or 3D2N) and number of guests so we will help you book the cruise with transfers. Should you need any further assistance, please feel free to contact us. Best regards, Nelly (Ms.)
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Asked by Bea Salvador 9 months, 2 weeks ago
Hi, we are planning to stay with you for 3D2N in October, can you let me know around what time we will be back in Hanoi the day that the cruise finishes?
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Answered by Annie 9 months, 2 weeks ago
Dear Bea Salvador, Thank you for your question. Please note that you will return to Hanoi at around 2:30 - 3:00 PM. I hope the info helps and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by june Peh 9 months, 2 weeks ago
looking for a 3 days 2 nights cruise in Halong bay. Interested in the Glory Legend Cruise for 2 pax (Myself and Hubby) on 12 May 2023. What is the best price?
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Answered by Julie 9 months, 2 weeks ago
Dear June, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. I am sorry that as Glory Cruise does not yet operate again, can I offer you some other similar choice for your trip date? For example: Alova Cruise (https://www.halongbaytours.com/cruise/alova-gold-cruise.html) - Cost is 125 USD/person including transfer. Amanda Cruise (https://www.halongbaytours.com/cruise/amanda-cruise/2-day-1-night.html) Cost is 145 USD/person including transfer. They are nice options for the budget range. I look forward to hearing back from you. If you have any other questions please let me know any time! Best regards, Julie.
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Asked by shirley 9 months, 2 weeks ago
Hi, I would like to book the cruise for 2D1N from 14th Nov onwards. May I know how much would staying at the Glory Suite cost, together with transfer to/from Hanoi?
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Answered by Cindy 9 months, 2 weeks ago
Dear Shirley, Hope you are doing well! Glory Suite will cost $300 for a double cabin and $220 for a single cabin. The shuttle bus round trip (Hanoi - Halong - Hanoi) costs $15 per person. If you need any further information, please let me know! Best regards, Cindy
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Asked by Abby 9 months, 2 weeks ago
Hi I have made a booking for the 5th March but I have recieved no information on how to check in or request and pay for a transfer from our hotel in hanoi. Thanks, Abby
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Answered by Bailey 9 months, 2 weeks ago
Dear Ms. Abby, Thank you for your question and we are sorry for the inconvenience. I have sent you an email with the payment link for a deposit of the cruise and transfer, please help me to check it. Should you need any further assistance, please feel free to let us know. Best regards, Bailey (Ms.)
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Asked by Tony McTackett 9 months, 2 weeks ago
Hi, considering a cruise in June 2020. Do you still provide a free shuttle service from Hanoi?
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Answered by Sunny 9 months, 2 weeks ago
Dear Mr. Tony, Thank you for contacting us. I am sorry that we do not offer free shuttle bus for Glory Cruise for 2020. The rate is $15/person/round trip as we now use expressway that reduce travel time by half. Thank you for your kind understanding! If you have any other questions please let us know!
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Asked by Riley Anderson 9 months, 2 weeks ago
Hello, my wife and I would like to join a 3D2N cruise but wondered if you provide vegan meals?
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Answered by Ms Bailey 9 months, 2 weeks ago
Dear Riley Anderson, Thank you for your email. My name is Bailey from Halong Bay Tours department and I am very glad to assist you with your trip. At the moment, there is no restrictions for US citizens on the boat thus please kindly no worries about that. The cruise can also cater vegan meals for you for sure. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Bailey (Ms.)
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Answered by Jolie 9 months, 2 weeks ago
Dear Riley Anderson, Thank you for your question. Yes, the cruise can surely cater vegan meals for you thus please kindly no worries about that. Should you have any other inquires, please feel free to let me know Best regards, Jolie (Ms.)
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Asked by Joshua 9 months, 2 weeks ago
Hello, do you still offer a free transport from Hanoi Old Quarter (and back) for the Glory Legend Cruise in December 2021? Thank you!
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Answered by Amber 9 months, 2 weeks ago
Dear Mr. Joshua, Thank you for your email! My name is Amber from Halong Bay Tour department and I'm glad to assist you with your trip. Please kindly be advised that the price for Glory Legend cruise was offered on our website doesn't included shuttle bus round trip from Hanoi Old Quarter. You will pay extra 15USD per person for that. Could you share with me your travel date and group size so I can check availability for you? I am looking to hear from you and please feel free to let me know if you have any inquiries. Best regards, Amber (Ms.)
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Asked by Ray 9 months, 2 weeks ago
Hi, we are looking for a cruse in September. Our flight out would be at 6pm, out of country. Could we leave on the last day after lunch directly to Hanoi airport? Could we get a private car or shuttle? I'm a bit concerned that we wouldn't have too much time coming back to Hanoi at 4:30pm.
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Answered by Amber 9 months, 2 weeks ago
Dear Mr. Ray, Thank you for your question. I am very glad to assist you with your trip. Please kindly be advised that the shuttle bus just picks up and drops off in the Hanoi Old Quarter so if you want to go directly to the airport, I can arrange private car for you at USD 110 for 4 seats car. You will reach Hanoi airport around 3:00 PM so kindly no worries. Please feel free to contact me if you have any questions. Best regards, Amber (Ms.)
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Asked by Robert Herrera 9 months, 2 weeks ago
Hi, Are you able to pick myself and two other guests up from the JW Marriott Hotel Hanoi before the cruise begins?
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Answered by Cindy 9 months, 2 weeks ago
Dear Robert Herrera, Thank you for your question. My name is Cindy from Halong Bay Tour department and I'm glad to assist you with your trip. Please kindly noted that the bus of Glory Legend cruise just pick up and drop off at the hotel in old quarter so please move from JW Marriott hotel to our office at 72 Hang Trong around 8:00AM to get picked up. Should you need further information, please feel free to let me know. Best regards, Cindy (Ms.)
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Asked by Savannah R 9 months, 2 weeks ago
We are interested in a 3d2n cruise in December 2021. We would like to fly out of Hanoi at 430pm. Is there any way to arrive in Hanoi earlier than scheduled? Would this cost extra?
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Answered by Cindy 9 months, 2 weeks ago
Dear Savannah, Thank you for your question. My name is Cindy from Halong Bay Tour department and I'm glad to assist you with your trip. Since your flight departs at 4:30PM you will need to take a private transfer to drive directly from the cruise port to the airport. We can arrange a car for you with cost 115USD for a 4 seater car. I hope my info would be helpful and please feel free to let me know if you have other questions. Best regards, Cindy (Ms.)
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Asked by Calvin 9 months, 2 weeks ago
May I ask if there is a smoking area on the ship?
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Answered by Amber 9 months, 2 weeks ago
Dear Mr. Calvin, Thank you for your question and I'm glad to assist you with your trip. Please be noted that on boat, you can smoke on the sun deck as all rooms are non-smoking rooms. I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Amber (Ms.)
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Asked by Douaa Benhayoun 9 months, 2 weeks ago
Hi, how do I book an extra shuttle from Halong bay to Ninh Binh please?
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Answered by Jolie 9 months, 2 weeks ago
Dear Douaa Benhayoun, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. If you need to get to Ninh Binh, we can arrange for you a private 4-seater car at US$ 95/car/way for 2 persons. Please consider and let me know if you wish to book it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Joseph Phan 9 months, 2 weeks ago
Hi, my flight from Danang arrives at Noi Bai Airport at 7:20AM, is there a way the shuttle bus pick us up at the airport for this tour? there are 4 people in our group. Do you have any suggestion. thank you
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Answered by Amber 9 months, 2 weeks ago
Dear Joseph Phan, Thank you for your question and I'm glad to assist you with your trip. Please be advised that the bus doesn’t pick up from the airport so you will take a private car from there for 4 people. I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Amber (Ms.)
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Asked by lin 9 months, 2 weeks ago
Is there a shuttle bus from Olympus Hanoi Hotel (3A Hàng Mắm, Lý Thái Tổ, Hoàn Kiếm, Hà Nội) to Glory Cruise?
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Answered by Jolie 9 months, 2 weeks ago
Dear Lin, Thank you for your question. I am very glad to assist you with your trip. Yes, for Glory Legend Cruise, we offer a free shuttle bus from/to your hotel Olympus Hanoi Hotel (3A Hàng Mắm). I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Rosie 9 months, 2 weeks ago
Do you still offer free shuttle transport on 07/11/2019? I have a total of 5 people (3 adults and 2 children, aged 3 and 7) which need to be picked up from Acoustic Hotel in Hanoi and then taken back after the tour.
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Answered by Hana 9 months, 2 weeks ago
Dear Ms. Rosie, Thank you for contacting us with your question! We offer free shuttle bus for Glory Cruise until the end of 2019 so it still applies for your November trip! If you have any other questions please let me know!
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Asked by Felipe Demarqui 9 months, 2 weeks ago
Good morning, Does the 3D2N tour reaches Bai Tu Long Bay? I read the full itinerary but was still in doubt about this. Thanks
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Answered by Hana 9 months, 2 weeks ago
Dear Felipe Demarqui, Thank you so much for contacting us! Please note that each cruise visit one bay (Halong, Bai Tu Long or Lan Ha Bay) only. For Glory Legend Cruise, this cruise visit Halong Bay. I hope this helps and should you need any further questions, please feel free to ask us! Best regards, Hana (Ms.)
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Answered by Hana 9 months, 2 weeks ago
Dear Felipe Demarqui, Thank you so much for contacting us! Please note that each cruise visit one bay (Halong, Bai Tu Long or Lan Ha Bay) only. For Glory Legend Cruise, this cruise visit Halong Bay. I hope this helps and should you need any further questions, please feel free to ask us! Best regards, Hana (Ms.)
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Asked by Yen 9 months, 2 weeks ago
Hi, may I know is the cabin price inclusive of overnight entry charges to Halong Bay?
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Answered by Jolie 9 months, 2 weeks ago
Dear Ms. Yen, Thank you for your question. Yes, the price includes all entrance fees already. Should you need any further information, please do not hesitate to let us know! Best regards, Jolie (Ms.)
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Asked by Hamish Ross 9 months, 2 weeks ago
Hey there, Does your shuttle pick up from the Golden land Hotel? Thanks, Hamish
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Answered by Amber 9 months, 2 weeks ago
Dear Hamish Ross, Thank you for your question and I'm glad to assist you with your trip! Please kindly note that the bus of Glory Legend cruise can pick up and drop off from Golden Land hotel. I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Amber (Ms.)
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Asked by Kenny 9 months, 2 weeks ago
I am staying near the old quarters, will the transport reach my hotel directly? How do I contact the driver if he is not here?
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Answered by Amber 9 months, 2 weeks ago
Dear Kenny, Thank you for your inquiries and I'm glad to assist you with your trip. Please be noted that the bus will pick you up/drop you off at the hotel as long as your hotel is located in the Hanoi old quarter. In case you don't see the driver come please contact us by email or hotline: +84 946-505-505/ +84 962-59-1416. I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Amber (Ms.)
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Asked by Katie Klassen 9 months, 2 weeks ago
Hi there, I would just like to confirm, will the shuttle be able to pick us up at the Golden Moon Suite Hotel? I was also wondering if we would have time to go to the viewpoint on Ti Top Island. Thank you!
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Answered by Amber 9 months, 2 weeks ago
Dear Ms. Katie, Thank you for your question. I am glad to assist you with your trip. Please kindly note that the shuttle bus of Glory Legend cruise can pick up at Golden Moon Suite hotel, so please no worries. This cruise doesn't visit Ti Top Island, it just come to Ti Top beach for swimming, but you can hike by yourself to the top of the Island to see viewpoint instead of swimming. I hope to hear from you soon and please let me know if you have any inquiries, Best regards, Amber (Ms.)
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Asked by ANITA VARSHNEY 9 months, 2 weeks ago
hi, (1) do you provide pick up and drop off from Hanoi Marvellous Hotel & Spa, 55 Duong Thanh Street, Hoan Kiem District, Hanoi?; (2) Do all your meals have vegetarian options for people who can only eat Vegetarian food?; (3) Can family deluxe room have 4 adults and 2 children (4yrs and 7yrs old)?
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Answered by Amber 9 months, 2 weeks ago
Dear Mrs. Anita, Thank you for your questions and I'm glad to assist you with your trip. (1) Your location located in the Hanoi Old Quarter is good for the bus pick up, so please no worries; (2) The boat can surely serve vegetarian options for you; (3) In family connecting cabin can fit 4 adults + 2 kids, but your 7-year-old kid will be charged 80% of adults price so he/she will have an extra mattress, the kid 4-year-old will share bed with parents. I hope to hear from you soon and please let me know if you have any wonder or need further information. Best regards, Amber (Ms.)
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Asked by Rahmat Syukri 9 months, 2 weeks ago
hi, I want to ask about Glory Legend Cruise. Does deluxe room have a balcony? and is the weather good around 13th july 2023?
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Answered by Cindy 9 months, 2 weeks ago
Dear Rahmat, Thank you for your inquiry. My name is Cindy from Halong Bay Tours department and I am very glad to assist you with your trip. Please be advised that Glory cruise does not have rooms with balconies, only rooms with windows. As I see on the forecast, the weather will be good around 13 July. Please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Daniel Ang 9 months, 2 weeks ago
Hi, after the trip, are you able to provide a transport to Ninh Binh?
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Answered by Hana 9 months, 2 weeks ago
Dear Mr. Daniel Ang, Thank you for contacting us with your request! We can arrange private car that brings you straight to Ninh Binh after the trip. The cost is $120/way/car. Best regards,
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Asked by Cheong Dong Jin 9 months, 2 weeks ago
can you pick me up at Hanoian Elite Home Hotel 35 Hang Ga ,Hoan Kiem Hanoi in 19 Jan?
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Answered by Jolie 9 months, 2 weeks ago
Dear Mr. Cheong Dong Jin, Thank you for your question! We can surely pick up from Hanoian Elite Home Hotel as it is located inside Hanoi Old Quarter. The pick up time will be between 7:45 and 8:15am. Best regards,
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Asked by Vikas 9 months, 2 weeks ago
Is lunch served on the 2nd day in the 2D1N itinerary?
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Answered by Cindy 9 months, 2 weeks ago
Dear Mr. Vikas Kundalpady, Thank you for contacting us with your question! There will be brunch served on second day of the 2 day 1 nigh trip, preceded by light breakfast in early morning. The brunch will be held after you check out your cabin. If you have any other question please let me know!
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Asked by Loh Hon Chong 9 months, 2 weeks ago
I would like to make a booking for 2d1n. Will be staying in Bat Su Street, Hoan Kiem District. May I know how to arrange the Shuttle pick up from my hotel?
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Answered by Hana 9 months, 2 weeks ago
Dear Mr. Loh Hon Chong, Thank you for your inquiry. Our bus can pick you up from hotel in Bat Su street for sure as it is located in Hanoi Old Quarter. The pick up time is between 7:30am and 8:00am. Best regards, Hana (Ms.)
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Asked by Emanuela Cepoiu 9 months, 2 weeks ago
Hello, I'd like to reserve 2 rooms for 4 adults for a 2 day overnight stay in October but we are flying to Hai Phong and then taking a taxi to Ha Long. Can you pick us up in Ha Long Bay before onboarding the ship? What time do you usually board the ship every day? We are hoping to be in Ha Long for 11 am on the day? We would the take the free shuttle bus to Hanoi. Thanks
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Answered by Hana 9 months, 2 weeks ago
Dear Emanuela Cepoiu, Thank you for your email. My name is Hana and I am happy to answer your question. If you arrive at Hai Phong Airport, we can arrange a private car for you to the pier and it takes around 30-45 minutes only. The check-in time is 11:30 AM thus you should leave the airport before 10:30 AM. The cost is US$ 70 for a 7-seat car. On the way back to Hanoi after the trip, we can surely arrange the free shuttle bus for you accordingly. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards,
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Asked by Jen 9 months, 2 weeks ago
Hi, After the cruise we plan to get the night train from Hanoi to Hue, can you drop us off at the railway station? Also what time will we be back in Hanoi? I would like to book for two adults and three children but the website will only allow me to select two children.
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Answered by Lisa 9 months, 2 weeks ago
Thank you for your question. I am sorry that all our bus can only drop you in Hanoi Old Quarter. From there you can take a taxi to the train station which is just 10 minutes away. You will get back to Hanoi around 5:00pm. May I know your trip date, and the ages of your children, so I can check availability of the cruise for you? Best regards,
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Asked by Randy Wirawan 9 months, 2 weeks ago
Hi, I would like to confirm that the free shuttle can pick us up at the Hanoi Space Hotel. Thanks!
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Answered by Hana 9 months, 2 weeks ago
Dear Mr. Randy, Thank you for contacting us! I confirm all our buses can pick up from Hanoi Space Hotel. Best regards,
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Asked by kim 9 months, 2 weeks ago
Hi, i'd like to start tour from Ha long city, It means that i dont need any shuttle bus from Ha Noi. If in this case, Can i get a discount for not getting ride of the bus?
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Answered by Cindy 9 months, 2 weeks ago
Dear Kim, Thank you for your email. My name is Cindy from Halong Bay Tours department and I am very glad to assist you with your trip. Please be advised that shuttle bus is offered free thus even you do not use it, the price is still the same. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Peter Peralta 9 months, 2 weeks ago
Hi, I want to book for next Saturday night (1 night) but i have a flight on Sunday night at 7pm. Is it possible to get a transfer to the airport instead of Hanoi city on return? Also is pick up from the old part of town ok?
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Answered by Jolie 9 months, 2 weeks ago
Dear Mr. Peter Peralta, Thank you for your email and question! May I reconfirm if you wish to take the cruise for July 13 - 14, 2018? If yes, can you please kindly share with us your group size so that I can check the availability accordingly? Normally, you will get back to Hanoi center at around 4:30 - 5:00 PM and you can take a taxi to the airport, which takes around 1 additional hour. Hence, you can reach there at around 5:30 PM. Is your flight is domestic or international? If it is a domestic flight you can also check in online in advance to save time and you can make it for your flight. Or we can also arrange for you a private car from the pier to the airport, the cost depends on the group size thus I will return to you with more detail later. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Jarek Stepnowski 9 months, 2 weeks ago
Hi there , I have a question about Deluxe room in the description is Private toilet, whether there is also a shower or bathtub? I will be appreciated to prompt reply.
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Answered by Jolie 9 months, 2 weeks ago
Dear Mr. Jarek Stepnowski, Thank you for your question and I am very glad to assist you with your trip. Yes, the cabin has private toilet with standing shower. If you have any further question, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Oliver Mulcahy 9 months, 2 weeks ago
Hello, I am interested in one of your cruises. The passengers will be 2 adults and 2 kids (ages 2 and 4). If the children sleep with us, do we need 2 cabins or just the Family Deluxe cabin? Can you please tell me the price? Thank you, Oliver Mulcahy
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Answered by Sunny 9 months, 2 weeks ago
Dear Mr. Olive,r Thank you for your email. My name is Sunny from Halong Bay Tours department and I am very glad to assist you with your trip. You can surely take a family deluxe cabin as it is connecting cabin so there are plenty of space for your family. The price is $429 including bus round trip. By the way, please kindly share with me your trip date thus I could check availability and return to you with more detail. Thank you! I look forward to hear from you, Kind regards, Sunny (Ms)
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Asked by Carol Kim 9 months, 2 weeks ago
Hi, I am planning to take the cruise on the 25th of Oct. On the 26th, I will be going to Hai Phong instead of going back to Hanoi. I know you guys offer shuttle bus Hanoi - Halong. Is there a possible ride Halong - Hai phong after the cruise?
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Answered by Jolie 9 months, 2 weeks ago
Dear Ms. Carol Kim, Thank you for your question. I am very glad to assist you with your trip. I am sorry that our shuttle bus is available for transfer from/to Hanoi only. If you wish to travel to Hai Phong, we can arrange you a private car accordingly. Can you please advise us your group size so that I can check the availability and return to you for detailed quotation. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by RACHELLE LOUISE FISHER 9 months, 2 weeks ago
Hi do you collect from the Pullman in Hanoi?
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Answered by Sarah 9 months, 2 weeks ago
Dear Ms. Rachelle, Thank you for your question! I am sorry that the bus does not pick up at Pullman as it is outside of the Old Quarter. Please take a taxi to our office at 72 Hang Trong by 7:30am for pick up. The ride is about 15 mins. Best regards,
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Asked by Amrita 9 months, 2 weeks ago
Do you pick up from Blue Hanoi Inn Legend Hotel as well?
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Answered by Hana 9 months, 2 weeks ago
Dear Ms. Amrita, Thank you for your question! I confirm that we can pick you up from Blue Hanoi Inn Legend Hotel. The pick up time is between 7:30 and 8:00am. Best regarsd,
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Asked by hwan 9 months, 2 weeks ago
Hi! All the meal is set or buffet? Is there any brunch after the light breakfast? Hwan
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Answered by Cindy 9 months, 2 weeks ago
Dear Hwan, Thank you for your inquiries! Please note all the meals are set menu and yes, there is brunch after the light breakfast. Should you have any further questions, please do not hesitate to contact me! Best regards, Cindy
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Asked by Indah 9 months, 2 weeks ago
Hi can I check if free shuttle bus service available from Hanoi Diamond King Hotel on 1st march 2018?
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Answered by Hana 9 months, 2 weeks ago
Dear Mr. Indah, Thank you very much for your question! I confirm that our offer of free shuttle bus still available on 1st March 2018. We can pick up from Diamond King Hotel for sure. Have a good day!
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Asked by Sy Michelle 9 months, 2 weeks ago
I would like to ask if free shuttle and free kayak is still available on if we book for 21st Jan 2018. At the moment no bookings made. Also, if there is a free shuttle, possible to pick up from Hanoi old town hotel on 21st Jan,, but drop off at Hanoi holiday diamond on 22nd Jan. Thank you.
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Answered by Sunny 9 months, 2 weeks ago

Dear Ms. Sy Michelle, Thank you so much for your contacting us and yes, we still offer free kayaking + shuttle bus for booking this Jan. Please kindly no worries. Our shuttle bus do pick up and drop off clients at any hotels locates within Hanoi Old Quarter area. Thank you so much! Kind regards, Sunny (Ms)

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Asked by Darshini Revichandren 9 months, 2 weeks ago
Hi can I check if free shuttle bus service available from Hanoi Graceful Hotel on 20th dec 2017?
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Answered by Hana 9 months, 2 weeks ago
Dear Darshini Revichandren, Thank you for your question! I confirm that the shuttle bus can pick up from Hanoi Graceful Hotel free of charge. Best regards, Hana
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Asked by wilson 9 months, 2 weeks ago
Hi, would like to confirm if the free shuttle bus service still valid? I am checking if pick up available at Hanoi Royal Palace Hotel 2.
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Answered by Hana 9 months, 2 weeks ago
Dear Mr. Wilson, Thank you for your question. I confirm that the shuttle bus is offered free of charge on our website. Pick up time from your hotel is 7:45am - 8:15am. Best regards,
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Asked by abhijit 9 months, 2 weeks ago
Hi there, We are 5 adults planning to take a cruise on the 21 st of Dec 2017. When we add the 5th person on the website ,it adds another room and bumps up the price by 250$ for the 5th person. Can you please let us know what the charges would be if one family deluxe (4 pax) and add another roll away bed for the 5th adult? Regards Abhi Nayak
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Answered by Sunny 9 months, 2 weeks ago
Dear Mr. Abhijit, Thank you very much for your question! Normally for group of 5 you can select 1 family cabin (for 4 guests) + 1 deluxe cabin (single for 1 guests) or 1 family cabin (for 3 guests) + 1 deluxe cabin (double for 2 guests). We cannot arrange roll away for existing family cabin as it's too cramped and not allowed. Thank you for your understanding. Best regards,
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Asked by Denise Sousa 9 months, 2 weeks ago
Hi, I would like to confirm that the free shuttle can pick us up at the Silk Path Boutique Hotel. Thanks!
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Answered by Emma 9 months, 2 weeks ago
Dear Mr. Denise, Thank you for your question. I confirm that the bus can pick you up from Silk Path Boutique Hotel. Best regards,
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Asked by Shannon Donnelly 9 months, 2 weeks ago
Hi, i was struggling to find out whether my hotels were within the right area for your free shuttle, the hotels are as the following, Hotel 1-2-3 Ha Noi, 34 Nam Ngu Street, Hoan Kiem, Hanoi, Vietnam and Hanoi Sky Hotel, 27 Tong Duy Tan, Hoan Kiem, Hanoi, Vietnam Kind regards
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Answered by Cindy 9 months, 2 weeks ago
Dear Shannon Donnelly, Thank you for your email! Please be advised that the shuttle bus does pick up at both your hotels thus kindly no worries. For easier searching, you can find a hotel in Hoan Kiem district. Please share with me more details about your inquiry for our further assistance. Best regards, Cindy (Ms.)
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Asked by Lucas Koa 9 months, 2 weeks ago
Hi, Does the pickup from Hanoi include Authentic Hanoi Hotel?
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Answered by Sunny 9 months, 2 weeks ago
Dear Mr. Lucas, I confirm that the shuttle bus can pick up from Authentic Hanoi Hotel. Best regards,
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Asked by Leah Trick 9 months, 2 weeks ago
Hello, are there other meat options instead of seafood?
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Answered by Cindy 9 months, 2 weeks ago
Dear Leah Trick, Thank you for your question! Yes, if you cannot eat seafood the boat will have other foods like pork, chicken, beef. Please share with me more details about your inquiry for our further assistance. Best regards, Cindy (Ms.)
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Asked by Brandon Hill 9 months, 2 weeks ago
Is it possible to be picked up from Hai Phong airport with a 10:40 am arrival time to Hai Phong?
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Answered by Lisa 9 months, 2 weeks ago
Dear Mr. Brandon Hill, Thank you for your question. Please note all our bus can pick up and drop off in Hanoi Old Quarter only. You can take a taxi from Hai Phong Airport to the pier (Tuan Chau Island) and it takes around 1.5-2 hours. Best regards, Lisa (Ms.)
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Asked by Lisa 9 months, 2 weeks ago
Hi I'm interested to join the cruise. From the page my understanding that shuttle from Hanoi is included. May I know at which area I have to stay, and what time will the guess be picked up?
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Answered by Sunny 9 months, 2 weeks ago
Dear Ms. Lisa, Thank you for your question. Our bus can pick up from hotels in Hanoi Old Quarter area so I suggest you to book a hotel in this area. Actually most hotels are in this area anyway. Pick up time is around 7:30am - 8:00am. Best regards,
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Asked by Ji Min Han 9 months, 2 weeks ago
Hi, (1) may I know if you do pick up from Hanoi Emerald Waters hotel? (2) And is Titov Island includedin 2D1N trip? Thank you!
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Answered by Sunny 9 months, 2 weeks ago
Dear Mr. Ji Min Han, Thank you for your question and (1) yes, we do pick up at Hanoi Emerald Waters hotel thus please no worries about it. (2) Titov Island is included in the tour program. Should you have any questions, please do not hesitate to contact us! Kind regards, Sunny (Ms)
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Asked by doowon suh 9 months, 2 weeks ago
How many beds are in the family deluxe room. I am looking for a cruise for a group of 3 adults. We would like to have separate beds. thank-you.
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Answered by Lisa 9 months, 2 weeks ago
Dear Doowon Suh, Thank you for your question. The family deluxe cabin on Glory is connecting deluxe cabins so you can choose to have 1 twin cabin + 1 twin cabin connecting (total 4 single beds), 1 twin + 1 double connecting (total 3 beds), or 2 double connecting ( total 2 beds). It's flexible and up to you to decide. I hope this information is helpful and please let me know if you have any other questions. Lisa (Ms.)
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Asked by Romano 9 months, 2 weeks ago
Hi, we are considering the 3 day tour from this Tuesday (5th Sep). Can we please get a pick up from our hanoi hotel and then at the end get dropped off at Hanoi airport? Thank you.
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Answered by Lisa 9 months, 2 weeks ago
Dear Mr. Romano, Thank you for your question. I am sorry that our shuttle bus only drops off in Hanoi Old Quarter. From there you can take a taxi to the airport which is about 30-40 minutes away. If you have any other inquiries please let me know. Lisa (Ms.)
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Asked by Jennifer Patel 9 months, 2 weeks ago
Are there opportunities to snorkel on this cruise?
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Answered by Cindy 9 months, 2 weeks ago
Dear Jennifer Patel, Please be advised snorkel is not available on Glory Legend. Besides, this activity is not suitable in Halong Bay, thus most cruises do not do this. Best regards, Cindy (Ms.)
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Asked by carmen fernanda guevara 9 months, 2 weeks ago
Hello I will be taking the glory legend cruise I wil be staying at the hanoi focus hotel, would you be able to pick me up or do I have to meet you somplace?
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Answered by Lisa 9 months, 2 weeks ago
Dear Ms. Carmen, Thank you for your question. I confirm that we can pick you up from Hanoi Focus Hotel. Pick up time is between 7:30-8:00am. Best regards, Lisa (Ms.)
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Asked by Alexandra Rares 9 months, 2 weeks ago
Hello, me and my two friends want to book a room on November 2nd. I was wondering If we can book the Deluxe room and have an extra roll away bed added? Thank you :)
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Answered by Lisa 9 months, 2 weeks ago
Dear Ms. Alexandra Rares, Thank you for contacting us with your request. I confirm that we can arrange a rollaway mattress in the cabin for you. However the space can be very cramped so I hope that is fine for you. If you have any questions please let me know. Lisa (Ms.)
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Asked by Fay Cheng 9 months, 2 weeks ago
Hi, Does this package include a meal in Sung Sot (Surprise) Cave? If not, what is the charge for a meal in the cave? Thanks
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Answered by Sunny 9 months, 2 weeks ago
Dear Fay Cheng, Thank you for your question and I am so sorry as we are now not allowed to organize meals in cave due to the policy of Halong Bay. I hope you understand this situation. Thank you! Kind regards, Sunny (Ms)
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Asked by LEE SUNA 9 months, 2 weeks ago
My hotel is Hanoi La Selva Hotel. Can I use pic-up service at my hotel? or should I go to so other hotel that's near the lake?
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Answered by Lisa 9 months, 2 weeks ago
Dear Ms. Lee Suna, Thank you for your question. We can pick up from La Selva Hotel for sure. Pick up time is between 7:30 and 8:00am. If you have any questions please let me know. Lisa (Ms.)
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Asked by JUHYEON 9 months, 2 weeks ago
Hi, I wonder if you can offer pick-up service at my hotel which name is THE RAPIS HOTEL. Please Let me know, Thank you.
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Answered by Lisa 9 months, 2 weeks ago
Dear Juhyeon, Yes we can pick up from the address you mention for sure. As said the pick up time is between 7:15am and 7:30am. Best regards,
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Answered by JUHYEON 9 months, 2 weeks ago
LAPIS HOTEL is just name of where I booked. The address of it is 21 Tran Hung Dao Str, Hoan Kiem Dist, Hanoi. May I get a pick up service?
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Answered by Lisa 9 months, 2 weeks ago
Dear Juhyeon, Thank you for your question. May I know if you mean Lapis Hotel? If so we can pick up from your hotel, pick up time is between 7:15am and 7:30am. Best regards, Lisa (Ms.)
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Asked by Jerlyn 9 months, 2 weeks ago
Hi, we are looking to book with Glory Legend Cruise on the 15th September 2017,3 Pax. May know if the price indicated USD$429(Family Deluxe) the final price for 3 pax which inclusive of the room for 3, Meals, Free Shuttle Service, Kayaking, Entrance Fees and free Hanoi Tour? How does the Hanoi tour works? Can we book it 1 day before the cruise? Any Hotel in specific we need to book in order to entitle the free shuttle service from HAN-HLB-HAN? Thanks
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Answered by Lisa 9 months, 2 weeks ago
Dear Ms. Jerlyn, Thank you very much for your question. The price as on the website is already inclusive of room (connecting cabin) for 3 persons, all meals, shuttle bus, kayaking and entrance fee. The only thing excluded is tips and drinks. For the Hanoi City Tour, when you sort out your schedule, please let me know when you would like to take our walking tour around Hanoi Old Quarter. It can be done before or after the cruise trip and we suggest you book early as our tour limit the number of participants (maximum 6-7) so it can be fully booked. There is no specific hotel, you can just book any hotel in Hanoi Old Quarter area for pick up. Best regards, Lisa (Ms.)
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Asked by HYEJI 9 months, 2 weeks ago
Hi, we will stay at 36 Le Duc Tho Street,Hanoi, Vietnam,10000(Crown Plaza). Is it possible to pick us up and drop off at our hotel? and is it free service??
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Answered by Lisa 9 months, 2 weeks ago
Dear Ms. Hyeji, Thank you for your question. I am sorry that our shuttle bus can only pick up and drop off within Hanoi Old Quarter area only. From your hotel it takes about 45 minutes - 1 hour to get to the Old Quarter where you can board the shuttle bus. At the moment we offer free bus round trip for Glory cruise. Best regards,
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Asked by 2 days / 1 night 9 months, 2 weeks ago
Hi, I was wondering how many cabins in total your boat has? Also the kayaking when is this as it is not in the itinerary? Also with the walking tour is that done the day before or after the curise? Thanks
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Answered by Sunny 9 months, 2 weeks ago
Dear Sir/ Madam, Thank you for your question. Glory Legend has a total of 17 cabins. Kayaking is included on the first day of the trip and will be held at Luon Cave area. The walking tour can be booked before or after your cruise trip and it is total up to you to decide. If you have any other questions please let us know!
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Asked by kim huiwon 9 months, 2 weeks ago
hello, we will stay at 95 Hang Bong, Hanoi, 10000, VN. Is it possible to pick us up and drop off at our hotel? And if we make a reservation, could you reserve our rooms( 1 room for 3 people, 1 room for 2 people) side my side? we(5 people) are family, so i think that will be good to us:-)
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Answered by Sunny 9 months, 2 weeks ago
Dear Kim Huiwon, Thank you for your email and yes, we could do pick up and drop off right at your hotel. No worries. May I know your travel date thus I could check with Glory Legend cruise and return to you. Thank you! If the cabins are available we can surely arrange them side by side for your group. Kind regards, Sunny (Ms)
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Asked by Sovanna Hong 9 months, 2 weeks ago
Hi there, I'm interested in going on this cruise in November (3D2N) 2017. I'd like to know if you are able to pick us up at Church Legend Hanoi Hotel (46 Au Trieu, Hanoi 10000 Vietnam). Thank you
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Answered by Cindy 9 months, 2 weeks ago
Dear Sovanna Hong, Thank you for your questions. Yes, shuttle bus will pick you up from Church Legend Hanoi hotel for sure. Pick up time is 7:30am - 8:15am. If you have any questions please let me know. Best regards,
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Asked by Cara Horn 9 months, 2 weeks ago
Hi do you do vegan meals?
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Answered by Sunny 9 months, 2 weeks ago
Dear Cara Horn, Thank you for your email! Yes, Glory cruise caters vegan meals also thus can you let me know your travel date to check availability? Best regards, Sunny (Ms.)
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Asked by Ioan stroia 9 months, 2 weeks ago
do you have air conditioned on this cruise?
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Answered by Cindy 9 months, 2 weeks ago
Dear Loan Stroia, Yes, Glory cruise has air-conditioning. All cruises on our website have air-conditioning as well. Best regards, Cindy (Ms.)
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Asked by YOO SOONHO 9 months, 2 weeks ago
I saw that you offer free shuttle bus. So let me check the service is available. I booked my hotel 'Hanoi Emerald Waters Hotel & Spa' in '47 Lo Su, Hoan Kiem District, Hanoi, Vietnam 10000'. Is it possible to use the service?? Thank you.
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Answered by Sunny 9 months, 2 weeks ago
Dear Yoo Soonho, Thank you so much for your contacting us and Glory Legend offer free shuttle bus pick up and drop off right at your hotel (Hanoi Emerald Waters Hotel & Spa) thus please no worries about it. Kind regards, Sunny (Ms)
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Asked by Brandon Lindsay 9 months, 2 weeks ago
Hello. I have a group of 7 adults. We planned to have 3 rooms with two adults in each. Can we get an additional bed in one of those rooms to accommodate the 7th?
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Answered by Lisa 9 months, 2 weeks ago
Dear Mr. Brandon Lindsay, Thank you very much for your question! We can surely arrange additional mattress in the third room so you just need to book 3 rooms. However please note the space will be quite cramped, so I hope you are okay with that. Shuttle bus is provided free of charge, so is kayaking, for all your group. Best regards, Lisa (Ms.)
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Asked by Claudia Galvez 9 months, 2 weeks ago
Hi, I would like to book a 2D 1N tour. About the free Hanoi Walking Tour, is it on a different day from the tour right? can i take it the next day after the cruise? and what does the walking tour includes? Thanks
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Answered by Cindy 9 months, 2 weeks ago
Dear Claudia Galvez, Thank you for your email! For the walking tour, yes, you can take the tour on the day after the cruise or before the cruise, as long as there are available space. Please refer this link for more info about our tour: https://www.halongbaytours.com/trip-planning/articles-tips/free-hanoi-walking-tour.html Best regards, Cindy (Ms.)
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Asked by Daon Cho 9 months, 2 weeks ago
I'd like to reserve a room for 4 adult(Family). And I saw that there is 2 options, 2 deluxe rooms or family deluxe (4 pax) room. Both rooms look good. but I wonder how many bathrooms are there in the family deluxe (4 pax). Cause I think one toilet is a little uncomfortable for us.
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Answered by Cindy 9 months, 2 weeks ago
Thank you for your question! Please be advised that Family deluxe cabin itself is 2 deluxe connecting thus there are 2 bathrooms. Can you let me know your exact travel date to check availability? Best regards, Cindy (Ms.)
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Asked by Phill Morris 9 months, 2 weeks ago
As we will be staying in Halong Bay, would you still provide a free shuttle from our guesthouse?
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Answered by Hana 9 months, 2 weeks ago
Thank you for contacting with us! Please note that our bus do pick up and drop off in Hanoi Old Quarter only thus if you stay in Halong Bay, please take a taxi from your hotel to cruise harbor (Tuan Chau Pier). Thank you for your understanding! Best regards, Hana (Ms)
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Asked by Allison Jones 9 months, 2 weeks ago
Hi do you pick up at Hanoi Glance Hotel
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Answered by Sunny 9 months, 2 weeks ago
Dear Allison Jones, Thank you for your contacting us and yes, we do pick up at Hanoi Glance hotel. No worries. Kind regards, Sunny (Ms)
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Asked by Diggy 9 months, 2 weeks ago
Hi, can Deluxe cabin used for 2 adults and a 15-year teen? How to calculate the fee? Is it include all costs? Thanks.
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Answered by Sunny 9 months, 2 weeks ago
Dear Diggy, Thank you for your email and the cost for your family is US $ 125 per person * 3 persons for sharing 01 Deluxe cabin + 01 extra mattress for 2days 1night including bus transfer round trip with pick up and see off within Hanoi Center/ Hanoi Old Quarter area. We apply this rate until September only. Due to the cruise policy, they only offer discount for children under 11 years old. Thanks for your kind notice and understanding! Kind regards, Sunny (Ms)
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Asked by Ronnie Goyette 9 months, 2 weeks ago
I'm looking for a cruise that stops at one of the fishing villages--preferably Cua Van. Does this cruise do that, or could you recommend one that does?
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Answered by Lisa 9 months, 2 weeks ago
Dear Ronnie Goyette, Thank you for your email. Glory Cruise visits Cua Van fishing village only in its 3 day 2 night itinerary. As the village is located quite further away, most cruises only visit on its 3 day program. Thank you for your understanding! Lisa
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Asked by Kemmy 9 months, 2 weeks ago
Hi, 1) Do you pick up free from Golden Moon Suite Hotel? 2) How is the free Hanoi walking tour going to be arranged after the cruise when we come back and where will we be taken to? 3) Are bottled water given for each day? 4) Any squid fishing with equipment provided and included in the cabin fees? Thank you.
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Answered by Sunny 9 months, 2 weeks ago
Dear Kemmy, Thank you so much for your email and please kindly find my comments as below: 1- We offer free of charge shuttle bus transfer with pick up and see off within Hanoi Center/ Hanoi Old Quarter area. 2 - About our walking tour, it may be too late for you to join the tour after return from Halong Bay trip as we only can arrange morning tour at 08.00Am and afternoon tour at 02.00PM. Our walking tour start at our office at 72 Hang Trong street. 3- We only offer 01 bottle of water per person for 2days 1night inside your cabin for the cruise trip. For the other drinks, you can buy and pay directly on board. 4- Squid fishing offer free of charge. Thank you!
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Asked by Seullee Talia Lee 9 months, 2 weeks ago
Hi there, We are three people and our hotel is Heart Hotel (11B Hang Hanh Street, Hoan Kiem District, Hanoi). Is our hotel within your pick-up service provided area? Also, I'm wondering if the cost includes Halong entrance fee surcharge (If it does not, I need to reconsider making this booking). I look forward to hearing form you. Thank you.
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Answered by Lisa 9 months, 2 weeks ago
Dear Seullee Talia Lee, Thank you for your question and I am sorry for the late answer. We can surely pick up from Hanoi Heart Hotel. Regarding the entrance fee, everything is included in our cost (which is final as it shows on the web) already. If you have other question please let me know. Best regards, Lisa (Ms.)
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Asked by Jennifer Johnson 9 months, 2 weeks ago
Hi My husband and I are looking at going on the 2 days 1 night cruise on July 29th. We are wanting to see if we can take the shuttle bus the day before and stay a day in Halong bay the day before and head back to Hanoi after the cruise. Is that possible?
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Answered by Cindy 9 months, 2 weeks ago
Dear Ms. Jennifer Johnson, Thank you for contacting us and we can surely arrange you to take the shuttle bus the day before. However please prepare to get to the pier yourself on the 29th as we cannot pick up in Halong Bay area! If you have any other question please let me know!
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Asked by Nicholas 9 months, 2 weeks ago
Hi, may i know if you do pick up from little hanoi deluxe hotel?
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Answered by Hannah 9 months, 2 weeks ago
Dear Mr. Nicholas Teo, Thank you for your question and I confirm that our shuttle bus can pick you up from Little Hanoi Deluxe Hotel. If you have any other question please let me know. Best regards,
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Asked by Yvonne Chang 9 months, 2 weeks ago
Hello, I will be on business trip in Hai Phong. Wondering can you pick us from Hai Phong's Hotel and back to Hanoi after the trip ? Thanks
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Answered by Lisa 9 months, 2 weeks ago
Dear Ms. Yvonne Chang, Thank you for your question. However our shuttle bus can only pick up from Hanoi Old Quarter free of charge. You may rent a private car with driver with us for transfer from Hai Phong to Halong Bay (the cost is $55 for a car) and take free bus back to Hanoi after the trip. Best regards,
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Asked by YoungHee Lee 9 months, 2 weeks ago
Is it possible to pick up from / to Hanoi Hoa Duong Hostel (01 Hang Mam Street,Hoan Kiem District, Hoan Kiem, Hanoi, , Vietnam)?. Thanks. YH Lee.
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Answered by Lisa 9 months, 2 weeks ago
Dear YoungHee, Thank you very much for contacting us. I would like to confirm the cruise bus can pick up from the hotel address as you mentioned. Best regards, Lisa (Ms.)
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Asked by Brittanie 9 months, 2 weeks ago
Hello there, Just wondering on a couple things. The Free shuttle will pick up from any hotel in old quarter? On the way back to Hanoi would it be possible to get dropped off at the airport? or do we have to go back to the hotel we were picked up at? Where do we get dropped off? And are the rooms quiet? or can you hear generators and such? Thank you!
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Answered by Sunny 9 months, 2 weeks ago
Dear Brittanie, Thank you so much for contacting us and yes, our shuttle bus only do pick up and drop off at any hotel in the Old Quarter or Hanoi center. Thus we can not drop you off at the airport which is around 35 km from Hanoi center. Thus you will need to take the taxi to the airport or private car on your own. Point of drop off is of your choice but must be in the Old Quarter as well. About your requirement about quite rooms, we will try our best to arrange it for you (away from engine). Kind regards,
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Asked by Haley 9 months, 2 weeks ago
Hello, we are a family of 5 (but young kids of 5,7,8). Our we permitted to stay in the family room of 4 as our youngest will happily share our bed and we prefer to be in one room with them all being so little.
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Answered by Cindy 9 months, 2 weeks ago
Dear Haley, Thank you for your email! As per your sharing, we can arrange a family room ( 2 deluxe connecting room) for your family thus kindly no worries. Your youngest child can share bed with the parents but please note that surcharge will apply (kids 0-4 year old will stay for free). Can you please let me know your exact travel date to check availability? Best regards,
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Asked by Glory 9 months, 2 weeks ago
Hi, me and my friend are very interested in your cruise! But we have one questions, we come in 5person/pac. We are about to order a room with 2person + 1person. Is adult can be considered as 2+1 or we need extra bed charges ?
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Answered by Sunny 9 months, 2 weeks ago
Dear Ms. Glory, Thank you for contacting us and yes, I can add an extra mattress on your cabin thus your group only need 02 cabins + 01 extra bed for 5 persons. I look forward to hearing from you, Kind regards,
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Asked by John 9 months, 2 weeks ago
Hi I want to make a resevation 17.4.30-5.1 2day 1night. We are 5 person, but 4-men will be in Hai-pong and 1-person in Hanoi. And we want to drop at Hanoi all(5) Can we? Sincerely
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Answered by Lisa 9 months, 2 weeks ago
Dear Mr. John, Thank you for your question. As our shuttle bus only picks up and drops off in Hanoi Old Quarter, we cannot pick up in Hai Phong. Therefore the group of 4 can either take a taxi, or we can arrange a private car for pick up. After the cruise, we can drop you off in Hanoi for sure. If you have any question please let me know. Best regards,
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Asked by Chris Elliott 9 months, 2 weeks ago
Hi, Just making sure Pick up is ok from Skylark Hotel. which I think is on the edge of old quarter, address 15 Phan Dinh Phung Street Ba Dinh District Hanoi
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Answered by Lisa 9 months, 2 weeks ago
Dear Mr. Chris, Many thanks for your question. Glory cruise bus can surely pick up from Skylark hotel, pick up time is between 7:30am and 7:45am. If you have any questions please let me know!
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Asked by Maggie Harder 9 months, 2 weeks ago
Hello! My family and I are looking at booking a Ha Long Bay cruise in early July. (Two teenagers and two adults.) We are thinking of booking two seperate Glory Suites, would it be possible to book them next door to each other? Thanks!
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Answered by Lisa 9 months, 2 weeks ago
Dear Ms. Maggie, Thank you very much for your question. Yes we can surely arrange the cabins to be side by side! You can select 1 double and 1 twin suite cabin and follow the booking steps. Hope that helps! Best regards,
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Asked by Myles Kelly 9 months, 2 weeks ago
Hi we are looking at booking the family suite / Glory legend for 2 adults + 2 teenagers for 16th July 2d / 1n 1. is this 2 rooms, with 1 x double + 2 x twin? 2. we will be getting the train from Hue arriving 05:30am. What do you recommend for pickup / transfer (we will be pretty tired)?
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Answered by Lisa 9 months, 2 weeks ago
Dear Mrs. Myles, Thank you very much for contacting us with your question. The family cabin will be set up with 2 double bed, or 1 double and 1 twin cabin connecting. For your family it's best to have the double and twin connecting cabin as said. As the shuttle bus can only pick up from Hanoi Old Quarter, you can come to our office at 7:30am for pick up. Before that you can also take a break with early breakfast at the many nearby restaurants in the Old Quarter (about 10 minutes by taxi from the station). If you have any other question please let me know! Best regards,
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Asked by Jack D 9 months, 2 weeks ago
hello I am interested in booking a cruise with you guys! I will be arriving to Hanoi around may 22 at night time! Should I book a hotel near the old quarters to spend the night and then book a cruise with you guys the next day for the shuttle pick up? Also on that next day, should i check out of the hotel and take all the luggage I have with me onto the cruise. I will be having a large suitcase and a carry on and I don't know if that is appropriate to bring on the cruise or where to put that. Thank you.
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Answered by Cindy 9 months, 2 weeks ago
Dear Jack D, Thank you for your question! Yes, your trip plan is perfect! You can spend the first night in Hanoi and to cruise on the next day. Our shuttle bus would picks up in old quarter thus you should book a hotel in Hoan Kiem district. For luggage, even you check out from hotel, you can still store your luggage at hotel for the most convenience if you have not booked hotel for other hotel. Or if not, you can still bring all luggage with you. Best regards, Cindy
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Asked by Christle 9 months, 2 weeks ago
My husband and I are planning to make a booking for a 2D1N Glory Legend Cruise @ Halong Bay. We plan to take the flight into Hanoi Airport , join the cruise for 2 days immediately then stay a day or two in Hanoi for some street/market shopping. 1. Where can we get picked up for the cruise if we aren' in a hotel? Can we be picked up from the airport or easy access area in the city ? 2. Can you recommend a convenient boutique hotel with lots of market/shopping and other spa facilities in the area? We prefer to travel economically so we don't want 4 or 5-star hotels. Thank you
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Answered by Lisa 9 months, 2 weeks ago
Dear Ms. Christle, Thank you very much for your question. We are sorry that the bus can only pick you up from Hanoi Old Quarter. Therefore you can take a taxi from the airport to our office (latest pick up is at 8:00am) for boarding the shuttle bus. For hotel recommendation, you can consider Hanoi Morgans Hotel or Church Boutique Hotel or Oriental Suites hotel. All of them are high quality for reasonable price. If you have any other questions please feel free to let me know!
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Asked by Tammy 9 months, 2 weeks ago
We have a family of 5: 2 adults + 3 children (ages 4,6,8). Which room is best for us to stay together?
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Answered by Cindy 9 months, 2 weeks ago
Dear Tammy, With the Glory Legend Cruise, you can consider taking a Family Suite cabin on to accommodate your family. Kindly share with me your exact travel date for me to check the availability and bring you our quotation. Best regards, Cindy
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Asked by Aye 9 months, 2 weeks ago
Hi, just wondering can I stay at any hotel in Hanoi? Is there any particular place that I have to stay in order to take shuttle bus?
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Answered by Sunny 9 months, 2 weeks ago
Dear Aye, Thank you so much for your contacting us and our shuttle bus only do pick up and drop off within Hanoi Center/ Hanoi Old Quarter area. Please book a hotel within this area. Best regards,
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Asked by Kim junghee 9 months, 2 weeks ago
I want a reservation for 5 people on may 5. Can I get a shuttle near Hanoi University? Does the cruise include WiFi?
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Answered by Sunny 9 months, 2 weeks ago
Dear Kim Junghee, Thank you so much for your email and at the moment, we still have enough rooms for your group however our shuttle bus only do pickup and drop off within Hanoi Center/ Hanoi Old Quarter area thus you will need to transfer on your own to our office to get on the bus. The cruise has wifi but signal will not be as stable as when you are on land. Best regards,
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Asked by ann tang 9 months, 2 weeks ago
hello, i'm intersted glory legend cruise 2d/1n, do you have private car pick up and drop off from H-H-H only 2 adult , please let me know price
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Answered by Lisa 9 months, 2 weeks ago
Dear Ms. Ann, Thank you very much for contacting us with your question. We provide private car service for sure and the cost is $120/car/round trip, pick up and drop off in Hanoi. Best regards,
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Asked by Gigi Chan 9 months, 2 weeks ago
Hello there, i'm interested in the 3days tour in march, however, I see in the itinerary that we are due to arrive back to Hanoi 4:30pm. How accurate is this timing? as I would arrange for a flight that same evening.
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Answered by Hana 9 months, 2 weeks ago
Dear Gigi, Thank you for contacting us! The bus normally arrives in Hanoi at 4:30pm, but it can take until 5:00pm for you to finally reach your hotel. If you wish we can drop you off the first point so you have more time to transfer to the airport. We recommend you book domestic flight after 7:00pm and international flight after 8:00pm to have enough time for transfer. Best regards,
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Asked by francisco ariasº 9 months, 2 weeks ago
Hi, i just have a question about the bus shuttle that take us from hanoi to halong and back, does it has a bathroom? thanks!
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Answered by Hana 9 months, 2 weeks ago
Dear Mr. Francisco, Thank you for your question. There is no bathroom on the shuttle bus between Hanoi and Halong Bay, but the bus will make stop midway in case you need to have a break. Best regards,
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Asked by Yvonne Holan 9 months, 2 weeks ago
Hi, Is it possible to bring our suitcases and be picked up at our hotel in Hanoi and after the 3 day cruise be brought to Ninh Binh? Thanks!
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Answered by Sunny 9 months, 2 weeks ago
Dear Yvonne, Thank you for your question. You can surely bring suitecases with you to your trip. However, I am sorry that you cannot be brought to Ninh Binh after the cruise, as the bus only stops in Hanoi Old Quarter. From Hanoi you can take another bus (2 hour) to Ninh Binh. Best regards,
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Asked by Low Hoo Chung 9 months, 2 weeks ago
Good day, just like to check if the Somerset Grand Hanoi (No 49 Hai Ba Trung Street) is inside one of the pick up hotels for the shuttle service to Halong bay?
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Answered by Hana 9 months, 2 weeks ago
Dear Low Hoo Chung, Thank you for contacting us. Our cruise bus can surely pick up from Somerset Grand Hotel. Pick up time for Glory cruise bus is between 7:30 and 8:00am. If you have any questions please let me know! Best regards,
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Asked by Kim 9 months, 2 weeks ago
Hello it is my first time travelling to vietnam, so I do not know where is the old quarter. The hotel we reserved is Hotel Emerald Waters in Hanoi(47 Lò Sũ, Lý Thái Tổ, Hoàn Kiếm, Hà Nội). do you provide a pick up service?
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Answered by Sunny 9 months, 2 weeks ago
Dear Ms. Kim, Thank you for contacting us. The Old Quarter is the centre area of Hanoi where most hotels, restaurants and activities are based. Your hotel is inside the Old Quarter and we can pick up from there for sure. Best regards,
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Asked by Victoria 9 months, 2 weeks ago
Hi there, I have a question about the dinner provided. Unfortunately I do not eat seafood of any kind. Do you have any alternative dinner options? Victoria
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Answered by Sunny 9 months, 2 weeks ago
Dear Ms. Victoria, Thank you for contacting us and yes, we can arrange different food for you thus please no worries about it. Instead of seafood we can prepare meat or chicken as alternative. If you have any other questions please let me know!
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Asked by chris rooke 9 months, 2 weeks ago
Hi, I am looking for a 3d/2n trip on Feb 21st. I am travelling on my own and require a single cabin. Is that ok and what would be the price? Thks Chris Rooke
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Answered by Sunny 9 months, 2 weeks ago
Dear Mr. Chris, Thank you so much for your contacting us and I am so sorry as our Glory Legend cruise is full booked on your trip date - 21 Feb thus please consider if you could go with another cruise instead? Or if you can change the trip date we can check availability for you. All of our cruises have single cabin and you can check the price by selected 1 adult from the drop-down list. Kind regards,
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Asked by anthea kavallieratos 9 months, 2 weeks ago
Good day, I am looking at booking a 2-day trip. Please advise how much time is allocated for kayaking and swimming, and are kayaks included in the price?
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Answered by Sunny 9 months, 2 weeks ago
Dear Anthea Kavallieratos, Thank you so much for your contacting us and please kindly find my comments as follows: Our cost includes kayaking, so kindly no worries! The kayaking time is around 30 - 40 mins maximum and swimming option will depend on the weather and each day thus we cannot confirm how long for swimming at all. Thank you! I look forward to hearing from you, Kind regards, Sunny (Ms)
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Asked by Thomas Grisdale 9 months, 2 weeks ago
To whom it may concern, I'm interested in making a booking but had one question. It states in the itinerary that the tour guide will meet us at our Hotel at 8:00am. Is this anywhere in Hanoi? For example I'm booked in to stay at the Meracus Hotel (Address: 11 Hang Dau, Hoan Kiem, Hanoi), does that still apply here? Kind Regards, Tom
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Answered by Sunny 9 months, 2 weeks ago
Dear Mr. Thomas, Many thanks for contacting us with your question. We can pick you up from any hotels in Hanoi Old Quarter, included Meracus Hotel as you mentioned. If you have any questions please let us know!
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Asked by Kelsy 9 months, 2 weeks ago
Hello! My friend and I want to take either your 2 or 3 day cruise. They both look very nice! For the 2 day cruise, is there time to visit Ti Top Island where you can climb to the top for a birdeye view of the Bay? Or is that only for the 3 day cruise? Thank you! Kelsy
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Answered by Lisa 9 months, 2 weeks ago
Dear Kelsy, Thank you very much for contacting us. It's great to know that you choose Glory Legend for your trip. The visit to Titov Island is included for both 2 day and 3 day trip on Glory Cruise. If you have any other questions please let me know!
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Asked by Jin 9 months, 2 weeks ago
Hello, I'm thinking of trip with my nephew on Nov.20-21. My nephew's birthday is Nov.16 and he becomes 5 year old. So, if I want to book the cruise on Nov.20-21, I have to charge 75% of adult fare for my nephew, am I right?
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Answered by Lisa 9 months, 2 weeks ago
Dear Jin, Thank you very much for contacting us! That is correct - your nephew will be charged 75% adult rate. Only children under 5 can travel free of charge (limited to one child per cabin). Please let me know if you need further information. Best regards,
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Asked by Olivia Rule 9 months, 2 weeks ago
Hello, I'm interested in going on this cruise in January. I'd like to know if there are particular hotels in the old quarter that you pick up the passengers, or if you service all of them. Thank you
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Answered by Lisa 9 months, 2 weeks ago
Dear Yoon Jong Dae, Thank you for contacting us! I am glad to let you know our family cabin is available on your trip date. Transfer from Hanoi to airport is $30/person /round trip and pick up is available in most hotels in Hanoi (applicable for Aphrodite bus only). Please consider and let me know if you have any questions. Best regards,
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Answered by Sunny 9 months, 2 weeks ago
Dear Olivia, Thank you very much for contacting us! We can pick up from any hotel in Hanoi Old Quarter and you can let me know the hotel address closer to your trip date. Just for your reference, we offer free of charge this service for our clients. Thank you! Kind regards, Sunny (Ms)
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Asked by Ching Ann 9 months, 2 weeks ago
Hi, I am interested in Halong Bay Cruise. May I check with you how long in advance do I need to make the booking if I would like to travel in December? Thank you.
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Answered by Lisa 9 months, 2 weeks ago
Thank you for contacting us! Glory Cruise is a very popular one so it gets filled up very quickly. For example, it's now September but the rooms for November are mostly booked! If you already know your plan, it's best you plan ahead and book in advance. We have free cancellation up to 30 days prior to your trip so you can feel more at ease with your trip planning process. If you have any other questions please let me know! Best regards,
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Asked by June Lumagbas 9 months, 2 weeks ago
Hi, I am just wondering if we can be pick up in the Hanoi airport? we will be arriving at 5:00 am, if you, can is there additional charge for that pick up ?
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Answered by Sunny 9 months, 2 weeks ago
Dear June Lumagbas, Thank you so much for contacting us and I am so sorry as we do not pick up client at the airport as it is 35km far from Hanoi Center. Thus please kindly take the taxi on your own to our office to join the shuttle bus at around 07.30AM. I hope this time is alright for you and please kindly advise me your travel date, group size and if you wish to spend 2days 1night OR 3days 2nights on board? As soon as I received your information, I will return with more details. Thank you! I look forward to hear from you, Thanks and best regards,
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Asked by GilTae Ha 9 months, 2 weeks ago
Hello~! I am just wondering that you have any insurance for guest and your cruise hotel? because there are no mention on the website. By the way other cruise hotels are mention it. Another question is, is it possible to drop off another location hotel instead picked up hotel first because we are going to stay another hotel after get back Ha Long bay tour. But it would be also near by Hoan Kiem lake. is there any extra charge if I do this?
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Answered by Cindy 9 months, 2 weeks ago
Dear GilTae Ha, Thank you for your contacting us and our cost for Glory Legend cruise include on-board insurance for all clients. Thank you! It is alright for our bus do pickup and drop off clients in different hotels thus please no worries about it. However, please be note that, you may consider to book your hotels within Hanoi Old Quarter/ Hanoi Center. Thanks for your understanding! Kind regards, Sunny (Ms)
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Asked by chantal 9 months, 2 weeks ago
Hello i want to know if there are bad weather, you refund us all the price?i can´t find where is your cancellation policy. Thanks
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Answered by Sunny 9 months, 2 weeks ago
Hi Chantal, Thank you very much for contacting us and I understand that weather is a cause for concern for visitors to Halong Bay. Please see our policy on cancellation due to bad weather below: 1/ If the tour is cancelled in advance with prior notice, full refund will be made. 2/ If the tour is cancelled midway through, you will be charged for service already use (such as shortened cruise trip, or breakfast, or shuttle bus, whichever applies in specific case). I hope this information addresses well your question. Please feel free to let me know if you have any other questions please let me know!
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Asked by Ilona 9 months, 2 weeks ago
All the tour informations (not just this one) say that the tours end around 4pm or 5pm at Hanoi. Can I rely on this information? I plan to take flight at the evening (around 8pm or 9pm) to Da Nang and I don't want to miss the flight or be in big rush.
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Answered by Sunny 9 months, 2 weeks ago
Dear Ilona, Thank you so much for your email and our bus will return to Hanoi Center at around 04.30 - 05.00PM thus it is alright for you to take the flight at around 08.00 - 09.00PM. No worries.
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Asked by Clint 9 months, 2 weeks ago
Hi, do you have an option for a shuttle transfer from Hai Phong or do all transfers take place from Hanoi?
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Answered by Lisa 9 months, 2 weeks ago
Dear Clint, Thank you for your question. All of our shuttle bus has fixed departure from Hanoi. If you are in Hai Phong, you can take a taxi to Tuan Chau pier for boarding. We can also arrange private airport pick up to Tuan Chau pier too in case you need this service. Best regards,
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Asked by Jake 9 months, 2 weeks ago
Hi, Just wondering if there’s any other food available apart from seafood, As of allergies.
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Answered by Lisa 9 months, 2 weeks ago
Dear Jake, Thank you for contacting us! We can surely prepare special food based on your preference. Non-seafood menu is available during our meals too. If you have any other questions please let me know!
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Asked by Jasna Stojanovic 9 months, 2 weeks ago
Hello, I would like to book a 2days/1 night cruise for 2 persons for Dec 8 - Dec 9 2016. I plan to catch a plane from Hoi An and after the trip go to Hanoi.I have 3 questions: 1. Is December good for the trip regarding the weather? 2. What will be the price for 2 adults? 3. Could you recommend the easiest way from Hoi An to Halong Bay Regards, Jasna
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Answered by Lisa 9 months, 2 weeks ago
Dear Jasna, Thank you very much for contacting us and please kindly find my answer to your question below: 1/ December is the best time to visit Halong Bay, especially the first half of the month when it's not too cold and there are fewer tourists 2/ The price is $125/person or $250/ for 2 persons, including round trip transfer by shuttle bus 3/ From Hoi An, please go to Danang and fly to Hanoi. Then it's 3.5 hour bus trip from Hanoi downtown to Halong Bay. If you have any other questions please let us know!
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Asked by sumiati 9 months, 2 weeks ago
hi.. we're on group..10 person.. our flight arrive on hanoi 8.30 am.. so it's possible for we to join the same day 2 daytour and pickup at the airport??
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Answered by Lisa 9 months, 2 weeks ago
Dear Sumiati, Thank you for your email. As your plane arrives at 8:30am, it will took another 30-60 minutes to complete all the procedures such as luggage collection and if arriving from another country, you need to clear customs too. I am afraid you cannot make it for the cruise trip that day. Therefore, I recommend you to go to Hanoi for an overnight stay and leave for the cruise the next morning. If you have any questions please let me know!
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Asked by Cecilia 9 months, 2 weeks ago
Hi, Does the journey back drop us back to hotel if staying at Hanoi Hibiscus Hotel?
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Answered by Cindy 9 months, 2 weeks ago
Dear Cecilia, Thank you for contacting us! Our shuttle bus can pick up and drop off at the hotel you mentioned for sure. If you have any questions please let me know!
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Asked by JUNGMI 9 months, 2 weeks ago
Is the shuttle bus free of charge even though our hotel is near the airport? we will get off at the city center on our shuttle back to Hanoi
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Answered by Lisa 9 months, 2 weeks ago
Dear Jungmi, Thank you for your question! Our shuttle bus can only pick up and drop off at hotel in Hanoi Old Quarter which is 40 minutes from the airport. You can get a taxi to our office at 7:30am to be picked up. I hope that helps!
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Asked by Sangmin Lee 9 months, 2 weeks ago
hi, do your cabins offer air conditioning? also, does your itinerary cover most of the must-go places along halong bay? thanks!
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Answered by Sunny 9 months, 2 weeks ago
Dear Sangmin, Thank you very much for your question! All of our cruises' cabins are fully air-conditioned and Glory Cruise visit all must-see in Halong Bay, such as Titov Island or Surprise Cave. Best regards,
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Asked by Nicole L 9 months, 2 weeks ago
Hello, Does the journey back drop us off back at our hotel? Or in the city centre?
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Answered by Sunny 9 months, 2 weeks ago
Dear Nicole, Thank you for contacting us! The shuttle bus can drop you off at your hotel, if it's in Hanoi Old Quarter area. Drop off time is around 4:30-5:00pm. If you have any questions please let me know!
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Asked by Suhyeon Ham 9 months, 2 weeks ago
HI! Can i use two double beds in family suit for 4 peoples? I want to make a reservation for 4 adults, so do you have any recommendation?
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Answered by Cindy 9 months, 2 weeks ago
Dear Suhyeon, Many thanks for contacting us. We can surely arrange you 2 double bed in the family suite. Glory Legend's family suite is an ideal choice for family with 4 adults. If you have any other questions please let us know!
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Asked by Bomi Jin 9 months, 2 weeks ago
I'd like to book the family suite (3pax) for 3 adults, but I can only select maximum 2 adults for one room. Please let me know 3 adults for one room.
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Answered by Cindy 9 months, 2 weeks ago
Dear Bomi, Thank you for your question about Glory Legend cruise! You can now select the room with 3 adults and our website will show several options (either a room combination or family suite for 3 adults). I hope this helps!
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Asked by Cindy Sim 9 months, 2 weeks ago
Hi, I understand that 3 person can stay in a deluxe cabin. Can I know how much does the 3rd person cost for the deluxe cabin? Thanks!
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Answered by Sunny 9 months, 2 weeks ago
Dear Cindy, Thank you for your question! The 3rd person will get a 10% discount and thus be 90% of the cost of standard occupant. In this case, the cost is $110 (for deluxe cabin). Best regards,
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Asked by YS 9 months, 2 weeks ago
Hi, Since the Family Suite (3 pax) comes with 1 double bed and 2 single beds, does that mean, with an extra mattress, it can room 5 adults? Is USD 690 for 1 of these suites, 3D2N?
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Answered by Sunny 9 months, 2 weeks ago
Dear YS, Thank you for your email! We have 2 rates: family deluxe for 3 persons and family deluxe for 4 persons. If you want to stay 5 adults in one family suite, the cost will be cost of 4 adult + 1 extra mattress. The cost is $890 + 200 = $1090, including round trip transfer by shuttle bus. If you have any other questions please let us know!
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Asked by Efendy 9 months, 2 weeks ago
I am a bit confuse with description in price for family suites. is it 480 USD for 4 pax or 2 pax?
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Answered by Sunny 9 months, 2 weeks ago
Dear Wicac, Thank you for your question and I am sorry about the confusion you may have. We have 2 types of family cabins, for 3 adults ($400) and for 4 adults ($480). The price is for 3 adults and for 4 adults respectively. If you are 2 adults and wanting to take a family room, the charge of $400 still applies as it is the minimum charge. I hope this information is helpful for you!
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Asked by Minwoo 9 months, 2 weeks ago
Hi, Does the deluxe cabin come with a balcony? Can 3 adults stay in 1 cabin?
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Answered by Dzung 9 months, 2 weeks ago
Dear Minwoo, The deluxe cabin on Glory Legend only has window with bay view. If you wish to have a cabin with balcony you can choose the suite cabin. You can stay in group of 3 in a deluxe cabin by having an extra mattress placed inside the cabin but it may be a bit cramped. Best regards,
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Asked by John 9 months, 2 weeks ago
Is kayaking included in the 2 day 1 night trip?
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Answered by Cindy 9 months, 2 weeks ago
Hi John! Kayaking is included for both 2 day and 3 day itinerary of Glory Cruise. There is no extra fee for this activity.
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Asked by Helen 9 months, 2 weeks ago
Hi, does deluxe cabin on Glory Legend Cruise has a balcony?
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Answered by Linh 9 months, 2 weeks ago
Hi Helen, Thanks for your question. On Glory Legend Cruise, only suites cabin have private balcony. Deluxe cabins do not have a balcony but come with big window for seaview.
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199 Customer reviews for Mila Cruise

9.4
Excellent
Based on 199 reviews
Score breakdown
Cruise quality
9.3
Food/Drink
9.4
Cabin quality
9.3
Staff quality
9.8
Entertainment
9.5
Traveler rating
  • Outstanding: 63
  • Excellent: 92
  • Very good: 40
  • Good: 2
  • Terrible: 2
Traveler type
  • Family with children: 15
  • Groups of friends: 34
  • Mature couples: 65
  • Solo travellers: 15
  • Young couples: 70
Comments are provided by customers who have previously taken this cruise trip
Guest reviews
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  • Lowest
Rita Mendez
Mexico
24-08-2024
Young couples
Excellent
Organized staff, worth a try in my opinion. We had a great time together. Stayed 3 days 2 nights with my partner. Incredible views and rooms. See you again on our next trip in the near future.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 1
Samuel Carter
AU
21-08-2024
Young couples
Excellent
The journey to HL was amazing,all thanks to Bruce Lee for providing all food and activities and meeting all the requests that may have asked during the time. Really 5 stars are not enough for him. would 100% recommend going to ha long, stayed 2 nights on this ship.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 1
Sarah Brown
AU
11-08-2024
Groups of friends
Excellent
Amazing tour with Bruce Lee. Comfortable limousine headed to the pier and a safe and helpful return. Bruce Lee was always there, full of stories and humor to explain to us along the way like a real companion. He did a great job. Overall the best trip!
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 2
Georgie
US
06-08-2024
Young couples
Excellent
Lee was our tour guide. He did an amazing job in keeping us informed about the trip in detail. We always knew what was going to happen next. So glad we chose this cruise. It is important when you are traveling in a faraway country that the staff treat you as if you were their hosts and communicate with you in English which is always excellent.
Cruise quality
8.5
Staff quality
9.5
Food/Drink
9
Entertainment
9
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 2
Thomas
UK
31-07-2024
Groups of friends
Excellent
We had 3 days staying on this bay. Mila Cruise staff organized a great pick up from Hanoi. Nice boat and cabin, varieties of food ready upon our arrival, on deck was a happy hour where we had the best drinks with great offers (make sure to try some flavors of cocktails). Absolutely stunning with the bay view, the rides were fast and full of experience but a bit rushed.
Cruise quality
9
Staff quality
9
Food/Drink
9
Entertainment
9
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 5
Laura Schmidt
Germany
25-07-2024
Groups of friends
Excellent
Bruce Lee was a great man. I had a wonderful time with him during nearly every activity. Honestly, if my friends hadn’t been around, I would’ve loved to have dinner with him. He was definitely the highlight of this trip!
Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 4
Elena Vasquez
Spain
22-07-2024
Young couples
Excellent
Overall very a good organization with experienced members. Despite the rain, not a big deal for me, no one expected that, I had a great time on the boat. I asked for vegetarian food and they made every effort to prepare separate meals for me. Big thanks to Bruce Lee for his efforts!
Cruise quality
8
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 4
Anton Petrov
Bulgaria
16-07-2024
Young couples
Excellent
A leader guy shared so many local stories from his heart. Would love to do this again with such a wonderful time. Thanks for doing special for me!
Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
9.5
Cabin quality
9
Show ratings
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YES 4
Napoleon Bonaparte
France
09-07-2024
Mature couples
Excellent
I didn’t have high expectations for this trip, but they really surprised me! Bruce, our tour guide, is all you need for a smooth and informative journey. He’s more than happy to share all about this beautiful country! Maybe it’s true, Vietnam is full of wonders to explore. I’ll definitely come back, and when I do, Ha Long with this ship will be on my list again!
Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
10
Show ratings
Did you find this review helpful?
YES 5
Esteban Romero
Chile
27-06-2024
Groups of friends
Excellent
It was the most magnificent boat. Bruce made some noise, kept things energetic and shared so many interesting info. Absolutely stunning views of islands and islets.
Cruise quality
8.5
Staff quality
10
Food/Drink
9
Entertainment
9.5
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 2
View all reviews
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