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$145/pp
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Signature Cruise

Departure Port: Halong International Cruise Port - Show on map
Tai ChiSquid Fishing Cooking ClassClimbing
Prices starting from:
US$165.0 US$150
per person
View price calendar
+41 photos
Built: 2013
12 Cabins
Wooden Boat
Bai Tu Long Bay
Full board included
9.4
Excellent Based on 282 reviews
Lovely room. Large and clean boat. The staff was attentive and looked after us very well. The activities were varied. …
— Nancy Brocker US

Availability ( View price calendar )

Cruise Duration:
  • 2 Days/1 Night
  • 3 Days/2 Nights
Check-in:
Rooms:
Rooms:
Room 1
Adult(s)
DONE
Child Policies
Child Policies
Child Age Cruise Fares
0-3 Years old Free
04-11 Years old 75% Adult fares
12 Years old and up Full Adult fares
Book now to get this fantastic price. If you book later, there’s a chance the price will go up or the cruise will be sold out.
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Room Types Max Rates (per room)
Junior Suite
Junior Suite
  • Size: 19.5-26.0m2
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Choose dates to show prices
Senior Suite
Senior Suite
Room with balcony
  • Size: 28m2
  • Max Adults: 2
  • Bed options: Double Bed
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Exclusive Family Suite
Exclusive Family Suite
  • Size: 32 sqm
  • Max Adults: 3
  • Bed options: 1 Double bed + 1 Single bed
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 3
Max children: 1 (up to 12 years of age)
Elite Family Suite
Elite Family Suite
Room with balcony
  • Size: 45 sqm
  • Max Adults: 4
  • Bed options: 2 Double Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 4
Max children: 1 (up to 12 years of age)

About Signature Cruise

For its size, Signature Cruise has a surprising small number of cabins thus boasts the among the largest cabin sizes among all cruises in Halong Bay. Each cabin is decorated with luxurious interior, and equipped with modern amenities such as working desk, safety box, private jacuzzi and flat screen TV.

There are 4 kinds of cabins on Signature Cruise: Junior Suite, Senior Suite, Elite Family Suites and Exclusive Family Suite.

Signature are rated 5 stars not only based on its cabin's size and quality, but also its public space and onboard services. It is not overstated to claim that Signature Cruise looks like a floating palace, with inner interior and design theme exactly the same to a royal construction under elegant white color.

At present, Signature Cruise offers both fixed itineraries and customized tour that match the requirement of its customers, but with limited duration of 2 days or 3 days. Various attractions are on the program of the cruise, like Vung Vieng Fishing Village, Thien Canh Son Cave where passengers can participate in wide range of joyful activities such as kayaking, hiking, and admiring the magnificent stalactites.

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  • Wifi
  • Spa & massage
  • Bar
  • Restaurant

4 things that we love most about Signature Cruise

  • Largest cabin size among all cruises in Bai Tu Long Bay
  • Private Jacuzzi in all cabins
  • Family cabin can accommodate up to 4 persons
  • 2 day and 3 day programs available

Cruise itinerary

  • 2 Days/1 Night
  • 3 Days/2 Nights
Day 1: Hanoi - Bai Tu Long Bay
Morning:

Our shuttle bus will pick you up from your hotel and take you to Halong International Cruise Port on a 3 hour ride (not included in cabin cost), then you will be transferred into small tender boat to Signature Cruise. When you get on board, welcome drinks are served while our crew member complete the safety procedure and check you into your cabin.

Afternoon:
Have lunch with special foods while cruising through famous sights by limestone karst....The cruise stops at Vung Vieng Fishing Village. You will kayak around the village and learn about the daily life of fisherman on the bay. If the village does not take your fancy, you can relax on board and sunbathe on the top deck. 
Evening:

Back to the boat to wait for the sun setting while Happy Hour buy 2 drinks get 1 free is ready at the bar. For those who love Vietnamese food and desire to learn how to make some simple dishes, a Vietnamese cooking class is available right before the dinner.

Set menu dinner with a wide range of Vietnamese and international food will be served at 19:30. Time after the meal is free for you, when you might relax on the top deck with drink from our outdoor bar, try a massage at our spa or participate in the squid fishing.

  • Meals included: L, D
Day 2: Bai Tu Long Bay - Hanoi
Morning:

Wake up early to hunt the dawn on the bay while trying Taichi session on the sundeck. A light breakfast is served in the restaurant at 7:15am before you visit Thien Canh Son Cave.

Back to the vessel and prepare for check-out from 9:30 am. Enjoy a brunch while the cruise goes back to the harbor. Disembark at Halong International Cruise Port at around 10:45 am.

  • Meals included: B
Day 1: Hanoi - Bai Tu Long Bay
Morning:
Our shuttle bus will pick you up from your hotel and take you to Halong International Cruise Port on a 3 hour ride (not included in cabin cost), then you will be transferred into small tender boat to Signature Cruise. When you get on board, welcome drinks are served while our crew member complete the safety procedure and check you into your cabin. 
Afternoon:
Have lunch with special foods while cruising through famous sights by limestone karst....The cruise stops at Vung Vieng Fishing Village. You will kayak around the village and learn about the daily life of fisherman on the bay. If the village does not take your fancy, you can relax on board and sunbathe on the top deck. 
Evening:
Back to the boat to wait for the sun setting while Happy Hour buy 2 drinks get 1 free is ready at the bar. For those who love Vietnamese food and desire to learn how to make some simple dishes, a Vietnamese cooking class is available right before the dinner.
 
Set menu dinner with a wide range of Vietnamese and international food will be served at 19:30. Time after the meal is free for you, when you might relax on the top deck with drink from our outdoor bar, try a massage at our spa or participate in the squid fishing.
  • Meals included: L, D
Day 2: Cong Dam Area - Bai Tu Long Bay exploration
Morning:
Early birds can attend the morning Tai Chi session on upper deck. Light breakfast will be served to get your energy up before being transfered to day boat and visit Cong Dam Area of Bai Tu Long Bay. Here you can immerse in the crystal clear water, sunbathe on the sandy beach or kayak.
Afternoon:
Traditional lunch will be served on day boat. Take some time to freshen up before getting backk to Signature Cruise, relax at your own leisure. At 5:30pm, bar will open the Happy hour program or you can join the cooking demonstration held by our chef.
Evening:
Another set menu dinner will be served. You can later spend free evening film entertainment (in the dining room); squid fishing; massage or meet new people in social area.
  • Meals included: B, L, D
Day 3: Bai Tu Long Bay - Hanoi
Morning:
Wake up early to hunt the dawn on the bay while trying Taichi session on the sundeck. A light breakfast is served in the restaurant at 7:15am before you visit Thien Canh Son Cave.
 
Back to the vessel and prepare for check-out from 9:30 am. Enjoy a brunch while the cruise goes back to the harbor. Disembark at Halong International Cruise Port at around 10:45 am.
Afternoon:
  • Meals included: B, Brunch
Last updated 17:27 Friday 01 Mar 2024

Important Notes

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • Trip cancellation due to bad weather in Halong Bay:
  • The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
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Cruise inclusions & options

Inclusions
  • Welcome Drink
  • Cruise Itinerary and Program
  • Entrance and Sightseeing Fees
  • In-house English-speaking Tour Guide
  • Luxury Cabins and Suites with A/C
  • Meals as in program
  • Insurance and Service Charges.
Exclusions
  • Transfer round trip Hanoi - Halong - Hanoi (Shuttle bus and private transfer available)
  • Airfares, Car Transfers and Hotels
  • Beauty Spa Services and Massage
  • Beverages
  • Tips and Personal Expenses
  • All other services not clearly mentioned above
  • Surcharge for New Year and Christmas
Cruise policy
  • Check in: 12:15pm
  • Check out: 11:00am
  • Arrival in Hanoi: 16:30pm
  • Free of charge for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults (No extra Mattress)
  • The Child Rate for children from 4 to below 12 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults: 75% Adult rate (No extra Mattress)
  • Two children below 12 years sharing private cabin get 25% discount from adult cabin rate.
  • Peak season surcharge:  Surcharge of $45 per person applies if guests stay overnight on December 24th and/or December 31st, and $15/person on Lunar New Year (28, 29, 30, 31/1/2025)
  • Shuttle bus : $30/adult and $20/child under 12 round trip. Pick up point: at hotel in Hanoi Old Quarter or in front of Hanoi Opera House
Booking policy
    Cancellation Policy and Refund:
  • More than 30 days prior to check-in: free of charge 
  • From 30 to 11 days prior to check-in: 15% of total rates 
  • From 10 to 7 days prior to check in: 30% of total rates. 
  • Less than 7 days prior to check-in: 100% of total rates. 
  • No-Show: 100% of total rates.

    • Cancellation notice must be in written form and send to us via email. Refund will be processed between 5-7 business days.

Questions & Answers (160)

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Asked by Martyn Rapps 1 week, 6 days ago

Hi, Does the boat have Karaoke in the evening? My wife & friend have their 60th birthday in 2025, We will be a group of 9 & love karaoke

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Answered by Annie 1 week, 5 days ago

Dear Martyn Rapps, I am sorry that Signature Cruise does not offer karaoke. I hope it is not a big matter for you. Best regards, Annie (Ms.)

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Asked by Mrs Carol Mackenzie 3 weeks, 3 days ago

At the end of the cruise we require transfer to Tam Coc, Ninh Binh. At the end of our cruise (12th March) we require a transfer to Tam Coc, Ninh Binh. Would this be possible please? I have not booked yet but will when I hear from you. My daughter and her husband were on the cruise in July and loved it. Thank you Carol and Mike Mackenzie

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Answered by Annie 3 weeks, 3 days ago

Dear Mrs Carol Mackenzie, Yes, we offer a shuttle bus Halong - Ninh Binh at US$ 19/person. When you decide to book it, please kindly let me know to assist you accordingly. Best regards, Annie (Ms.)

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Asked by Marc 1 month, 2 weeks ago

Hello, as we are traveling as backpackers, are there any restrictions related to the luggage for the cruise ? Thank you

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Answered by Cindy 1 month, 2 weeks ago

Dear Marc, Please be advised that there is no limit for luggage so you can bring all along with you. Best regards, Cindy

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Asked by Chau 1 month, 3 weeks ago

Hi, are you able to clarifiy if the Exclusive Family Suite has a balcony? The main page advertise the Elite Family Suite as having a balcony but not the Exclusive Family Suite. When I click into the Exclude Family Suite DETAIL it does mention a balcony.

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Answered by Cindy 1 month, 3 weeks ago

Dear Chau, Please be advised that the Exclusive Family Suite has a balcony. I sent the photo for your reference. Regards, Cindy

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Asked by Meagan 2 months, 3 weeks ago

Hello, We are interested in a 2 night cruise. We are 2 adults and an 11 year old child. Are the rollaway beds appropriate for an 11 year old? Are you able to share a picture of suite (with balcony) with a rollaway bed?

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Answered by Cindy 2 months, 2 weeks ago

Dear Meagan, Yes, the rollaway beds are appropriate for an 11 year old and you can see the photo I sent to your mail for your reference. Best regards, Cindy

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Asked by G.L. 3 months, 2 weeks ago

Does Signature cruise ban bringing plastic water bottle onboard?

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Answered by Ellie 3 months, 2 weeks ago

Dear GL, I would like to advise that Halong bay ban all plastic water bottle on ship to protect the environment. When you join the cruise, there will be glass water be catered or bottle of glass water instead being provided inside cabin. Regards, Ellie

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Asked by G.L. 3 months, 2 weeks ago

I cannot tell from photos... is there standing shower in the Junior Suite or a way to use jacuzzi like shower? I am confused where to bathe.

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Answered by Melissa 3 months, 2 weeks ago

Dear Mr. G.L, There is no standing shower for Signature Cruise junior suite, you can however use jacuzzi to shower for sure. Best regards, Melissa

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Asked by Lim EH 3 months, 3 weeks ago

Hi, I am looking at booking the 2D1N tour. Can I check the following: 1) Do you provide pick-up at any hotel in Hanoi? If not, where is the exact pick up location from Hanoi (please provide address) and what time? What is the total price for the bus from Hanoi to Halong Bay and back to Hanoi? For drop-off at Hanoi, is it at our hotel or it is at a fixed drop-off point (please provide address). 2) Do we get all meals onboard for the 2D1N and are there all buffets? We cannot eat beef, so what kind of food is served? 3) Are there other costs besides the room cost? For kayaking, is it free? Is there a guide who will kayak with us to bring us to explore the caves? 4) Is there bamboo boat which will bring us to the different caves? 5) Is there massage and what is the cost? Thank you.

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Answered by Cindy 3 months, 2 weeks ago

Dear Lim, I would like to answer your questions below:

1. Our bus will pick you up at your hotel if it is in Hanoi Old Quarter or nearby area. If your hotel address is too far from the Old Quarter, the pick up address is at our office at 72 Hang Trong, Hoan Kiem.

2. The bus fee depends on which cruise you want to book and the drop off point is the same as pick up.

3. For a 2 day 1 night trip, you will have 2 lunches, 1 dinner and 1 breakfast. The meals will be buffet and set menu. If you cannot eat beef, the cruise will have alternative foods such as pork, chicken, seafood...

4. Besides the room cost, you will pay for drinks, spa service on your own expenses.

5. Kayaking is free for most cruises now. It's easy to do it by yourself without a guide

Best regards,
Cindy

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Asked by NK 5 months, 3 weeks ago

Hi, We may be traveling around Christmas or New Year's Day. 1) Is there any surcharge? 2) Is Kayaking included in the price 3) Is shuttle included?

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Answered by Annie 5 months, 3 weeks ago

Dear Sir/Madam, Signature Cruise has a surcharge of US$ 45/person if you stay overnight on Dec 24 or Dec 31. Kayaking is included. For shuttle bus, we now offer free shuttle bus Hanoi - Halong - Hanoi if you book Signature Cruise. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)

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Asked by Elena 5 months, 3 weeks ago

If we don’t need to transfer from Hanoi, how do the prices change? Is it less money?

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Answered by Mary 5 months, 3 weeks ago

Dear Elena, The free shuttle bus is our special promotion so if you do not use our transfer, the total cost does not change. We hope you understand. Should you need further information, feel free to contact us. Regards, Mary

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Asked by Chris 6 months, 2 weeks ago

Hi, I'm thinking about travelling to Bai Tu Long Bay directly from Ninh Binh by car. I understand the journey is about 3.5 hours. What time does your cruise set sail?

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Answered by Bonnie 6 months, 2 weeks ago

Dear Chris, Please be ready at the cruise port at 11:30-11:45am to start the cruise trip. Should you need further assistance, please do not hesitate to contact us. Bonnie (Ms.)

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Asked by Brittany Brown 7 months, 3 weeks ago

I have 2 questions. I am planning to book a cruise for the 23rd of May. Will the shuttle bus be included in the price at this time? Also, do the private balconies have chairs? Many thanks :)

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Answered by Annie 7 months, 2 weeks ago

Dear Brittany Brown, Yes, we now have the offer of free shuttle bus when you book Signature Cruise. If you are looking for a room with private balcony and chairs, please kindly consider the Senior Suite cabin. Best regards, Annie (Ms.)

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Asked by Janis 8 months, 2 weeks ago

Hi, I don't need a shuttle from Ha Noi - Ha Long, will you offer free pick up from Ha Long hotel (The Confetti Hạ Long Hotel)?

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Answered by Mary 8 months, 2 weeks ago

Dear Janis, Kindly note that our shuttle bus only picks up and drops off in Hanoi. You can easily get a taxi to the cruise port which may take 10-15 minutes. Please let me know if you need further information. Regards, Mary.

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Asked by Vanessa Miller 8 months, 2 weeks ago

Does the signature cruise go out every day? I want to book for 13-Feb-2025 for a 3 day/2night cruise.

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Answered by Melissa 8 months, 2 weeks ago

Dear Ms. Vanessa, Good morning from Vietnam and thank you for contacting us! I confirm that Signature Cruise has daily departure and we still have availability on your trip date (13-15 Feb). You can book directly online on our website for more convenience. Should you have any questions please do not hesitate to contact us! Melissa

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Asked by Aihong 9 months ago

Hello I just booked one night stay with your cruise. I am wondering if you do free pick up and drop off to Shining central hotel in Hanoi to your cruise site. Thsnks

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Answered by Annie 9 months ago

Dear Aihong, Thank you for your email. Yes, we now offer a free shuttle bus round trip for Signature Cruise. Please let me know if you have any other inquiries. Best regards, Annie
 

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Asked by Ian Parks 9 months, 2 weeks ago
Hi, I can see this has been asked before, but just to double check - does this price include a transfer to/from Hanoi? Your website has conflicting information. We were looking at dates around 4 March. Thanks
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Answered by Annie 9 months, 2 weeks ago
Dear Ian Parks, Thank you for your email. My name is Annie from Halong Bay Tours department and I am very glad to assist you with your trip. Yes, we now have a promotion of a free shuttle bus for Signature Cruise (As the promotion is just for a period so the information may be different). May I know the number of passengers in your group in order for me to check the availability accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
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Asked by Rajiv 9 months, 2 weeks ago
Currently it showing free shuttle HN-HL-HN, but most of the comment shows $30/person/round trip. Can you please let me know why it mentioned free shuttle then?
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Answered by Cindy 9 months, 2 weeks ago
Dear Rajiv, Thank you for your email! Please be advised that the promotion of free bus Hanoi - Halong - Hanoi has just been added recently and before, it costs USD 30/person/round trip. If you book from now on, we will offer the free bus for Signature Cruise please no worries. Best regards, Cindy
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Asked by Stephanie 9 months, 2 weeks ago
The pricing includes Free Shuttle Bus - HN-HL-HN am I able to get transfer from Tam Coc to Ha long bay and keep the shuttle from HL-HN?
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Answered by Cindy 9 months, 2 weeks ago
Dear Stephanie, Thank you for your email! We are so happy to hear from you! We can arrange pick up from Ninh Binh to Halong for USD 20/person extra and then you can get free shuttle bus from Halong to Hanoi. Please share with me more details about your trip plan for me to better assist you. Best regards, Cindy
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Asked by h 9 months, 2 weeks ago
Hello, I have some queries about pricing, itinerary, and available dates. May I know if there is a WhatsApp number I may contact? Thank you.
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Answered by Lily 9 months, 2 weeks ago
Dear Sir/ Madam, Thank you for contacting us! We are very happy to hear from you! Yes, you can surely contact us via WhatsApp: + 84 865 006 003. We look forward to hearing from you! Best regards, Lily
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Asked by SK 9 months, 2 weeks ago
hi - Can I get a pick up from Tam Coc and drop at Haiphong airport after a 2D1N cruise?
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Answered by Lily 9 months, 2 weeks ago
Dear SK, Thank you for your question! Yes, we can surely arrange transfer Tam Coc (Ninh Binh) - Halong - Hai Phong Airport for you as follows: (1) Limousine bus Ninh Binh - Halong: USD 22/ person. (2) Private car Halong - Hai Phong Airport: 40 USD/ car for 2 persons. Please let me know if you want to book this! Should you have any questions, please do not hesitate to contact us! Best regards, Lily
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Asked by John Bromwich 9 months, 2 weeks ago
Can you tell the difference between the Signature and the Signature Royal please.
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Answered by Melissa 9 months, 2 weeks ago
Dear John, Thank you for your email! Signature Royal Cruise is a 16 cabin boat and newer than Signature Cruise. However both cruises share similar itinerary and quality. Should you need any further assistance please do not hesitate to contact me! Melissa
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Asked by Loretta 9 months, 2 weeks ago
Does the Junior suite have a balcony
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Answered by Melissa 9 months, 2 weeks ago
Dear Loretta, Thank you for your email! The junior suite on Signature cruise only has window. If you prefer balcony please book senior suite. Best Regards, Melissa
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Asked by Iniyaa Cheran 9 months, 2 weeks ago
Hi, the description of the cruise says that there are private jacuzzis. Can you please confirm this? And are there jacuzzis in every cabin? Thanks.
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Answered by Cindy Nguyen 9 months, 2 weeks ago
Dear Iniyaa, Hope you are doing well! Yes, for Signature Cruise, every cabin has its own private jacuzzi. If you need any further information, please let me know! Best regards, Cindy Nguyen.
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Asked by Pookie Banerjee 9 months, 2 weeks ago
Hi, what do you mean by Free Visa Approval Letter? Does this mean, you guys will take care of Visa as well. I am from India. Thanks
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Answered by Ms Cindy 9 months, 2 weeks ago
Dear Pookie Banerjee, Thank you for your email! I am Cindy and I am very happy to assist you with your trip plan! Please be advised that we offer Free visa approved letter for guests to take a visa on arrival by air plane. Using our visa letter you do not have to apply for visa in your country and you can just pay US$25 per person at the airport to get the visa. However, since our borders are closing, we can not prepare the letter for you until our country opens again. Please keep in touch and contact us again when everything returns to normal after this pandemic's over. Best regards, Cindy (Ms.)
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Asked by Ling 9 months, 2 weeks ago
Hi, can i check what time will the boat return to Hon Gai harbour?
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Answered by Amber 9 months, 2 weeks ago
Dear Ling, Thank you for your question. Signature Cruise will disembark at around 11:30 AM. May I know your travel date and number of passengers so I will check the cruise availability for you accordingly? Best regards, Amber (Ms.)
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Asked by Huy Tran 9 months, 2 weeks ago
If I book 1 room 1 adult, am I sharing the room with a stranger?
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Answered by Alice 9 months, 2 weeks ago
Dear Mr. Huy Tran, Thank you for your question. Please be advised that if you book a single room, the cost is based on 1 adult, thus you will have your own room and do not have to share with anyone, no worries. If you have other concerns, please let us know. Thank you. Regards, Alice (Ms.)
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Asked by Marian 9 months, 2 weeks ago
I plan a trip with your cruise. (1) Do you provide transfers from Hotels in the old quarter In Hanoi when I book your cruise by Agoda or another web page ?; (2) Do you serve some drinks (water) for dinner and lunch (without fee) ?
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Answered by Jolie 9 months, 2 weeks ago
Dear Marian, Thank you for your inquiries and I am very glad to assist you with your trip. (1) Please note that we are a travel agent as well, not the cruise organizer. If you book the cruise through Agoda, please kindly contact them to arrange the transfer for you. (2) Also, the cruise does offer mineral water, you can order and pay for it when you check out. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by sooshuen 9 months, 2 weeks ago
we have 5 adult, is it possible we book 1 elite family suite and add one extra bed on that? if we book 2 rooms, is there a connecting for us?
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Answered by Sunny 9 months, 2 weeks ago
Dear Sooshuen, Thank you for your inquiry. I am very glad to assist you with your trip. As far as I know you are interested in our Signature cruise and if you are a group of 5 persons, you will need an extra bed for the last person to join Elite Family cabin. This kind of cabin consists of 02 double beds. If you book 2 normal cabins, I am so sorry as there are no connecting cabins available on Signature cruise OR Signature Royal cruise. Thus, we could only arrange 02 next door cabins for you for this case. I hope you understand this situation. Should you need further assistance, please do not hesitate to let me know. I am more than glad to help! I look forward to hearing from you, Kind regards, Sunny (Ms)
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Asked by Teresa Cardoso 9 months, 2 weeks ago
Hello, How much it will cost a round trip transfers, from Hanoi - Old Quarter for December 2021? Thank you in advance Teresa
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Answered by Jolie 9 months, 2 weeks ago
Dear Ms. Teresa Cardoso, Thank you for your question and the cost for shuttle bus transfer round trip is US$ 30 per person with pick up and drop off within Hanoi Old Quarter area. However please be noted that, as the bus belongs to the cruise company thus it should be booked together with the cruise. Thanks for your kind notice and understanding. Should you need further assistance, please do not hesitate to contact us. I am more than glad to help! Kind regards, Jolie (Ms.)
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Asked by salem 9 months, 2 weeks ago
is massage is availabe at cruise ??
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Answered by Hana 9 months, 2 weeks ago
Dear Salem, Thank you for your question. Yes, Signature Cruise does offer a spa. You can book and pay for it directly on the boat. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Hana (Ms.)
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Asked by Cindy 9 months, 2 weeks ago
HI, We are a family of 4px interested to visit 2 days 1 night on 7th Oct 23. We will stay in the Hanoi Old Quarter area. Is there available connecting cabin with a balcony? Does it include shuttle bus service? Thank you.
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Answered by Jolie 9 months, 2 weeks ago
Dear Ms. Cindy, Thank you for your questions! Regarding your preference on Signature cruise, I can arrange an Elite Family Suite for your family of 4 persons and it is still available at the moment. Kindly note Signature cruise does not include shuttle bus in the price. Its rate is US$30/person for a round trip Hanoi - Halong - Hanoi. Should you have other questions, please feel free to let me know. Best regards, Jolie (Ms.)
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Asked by Mary Russell 9 months, 2 weeks ago
Do you offer drinks packages on your cruises and if so, how much are they? Thank you.
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Answered by Jolie 9 months, 2 weeks ago
Dear Ms. Mary Russell, Thank you for your question. I am sorry that we do not offer a drink package with the cruise. You can order and pay for it directly on the cruise. I have sent the menu to your email, please help me to check it. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Thoufiq 9 months, 2 weeks ago
Hi. Will there be pick up from Noi Bai International Airport to the cruise?
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Answered by Hana 9 months, 2 weeks ago
Thank you for getting back to me! At the moment we still have junior suite cabin available on your trip date and the cost is $280 excluding transfer. If you are arriving by air, I suggest you to take flight that arrives in Hanoi no later than 7:30am so as to be on time for the cruise. We can arrange a private transfer direct from the airport to the pier and the cost is $120/car. If you have other questions please let me know!
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Answered by Thoufiq 9 months, 2 weeks ago
Our date will be on 14th September. We planning to book a 2 days 1 night trip for the cruise.
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Answered by Hana 9 months, 2 weeks ago
Dear Mr. Thoufiq, Thank you for contacting us with your request. I am sorry that the shuttle bus only picks up in Hanoi Old Quarter. If you want to travel direct from the airport to the pier, you can book private transfer service instead. Can you please share with me your trip date so we can check availability? We wish you a nice day! Hana (Ms.)
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Asked by Lalit Kumar Singh 9 months, 2 weeks ago
I don't eat non veg food so just wanted to know if vegetarian option available on the cruise ?
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Answered by Jolie 9 months, 2 weeks ago
Dear Mr. Lalit Kumar Singh, Thank you for your question. My name is Jolie from Halong Bay Tours department, and I am very glad to assist you with your trip. Yes, the cruise can surely prepare vegetarian meals for you thus please no worry about it. Should you need any further information, please feel free to let us know! Best regards, Jolie (Ms.)
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Asked by Laura Watkin 9 months, 2 weeks ago
Hi there, three of us are hoping to book 2 rooms for August 5th for 1 night, apart from the transfer are there any other hidden/extra costs? For example is kayaking, tai chi and the cooking class included in the price? Thanks Laura
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Answered by Cindy 9 months, 2 weeks ago
Dear Laura Watkin, Thank you for contacting us and I am very glad to assist you with your trip. Please be advised that tai chi and cooking class are included. Transfer, kayaking, drinks, massage are not included in the price. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Melvin 9 months, 2 weeks ago
Hi Sir, just to check with you: (1) Shuttle bus pickup location to Halong Bay; (2) Time of pickup
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Answered by Jolie 9 months, 2 weeks ago
Dear Melvin, Thank you so much for contacting us! The shuttle bus of Signature Cruise costs US$ 30/person/round trip. The pickup time is between 8:00 - 8:30 AM at your hotel in Hanoi Old Quarter area. If you have any further question, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Kathleen Chaudhari 9 months, 2 weeks ago
We are 2 families (4 adults and 5 children) planning to stay in Halong Bay for 2 days, 1 night. Would it be possible to book 3 junior suites with this many people? The children ages are 5, 7, 8, 9, and 11.
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Answered by Sunny 9 months, 2 weeks ago
Dear Ms. Kathleen, Thank you for your question! I can arrange 03 Junior suite cabins cost US$ 360 * 2 cabins for 4 adults + US$ 270 for 2 kids aged 9 and 11. Other kids aged 5, 7 and 8, if they stay at an extra bed, the cost is US$ 135 per kid. In case they stay at the same bed with parents or other kids, the cost is US$ 90 per kid. And private minivan transfer cost US $ 160 for round trip transfer with pick up and drop off right at your hotel in Hanoi. Thus, please consider and return to me with your recommendation. Thank you so much! Kind regards, Sunny (Ms)
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Asked by Lorraine 9 months, 2 weeks ago
I just went over the itinerary and its not very detailed as the other cruise line. I would like to know if we get to stop by known islands and go swimming.
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Answered by Cindy 9 months, 2 weeks ago
Dear Lorraine, Thank you for your contacting us! Please be advised that the Signature cruise goes to Bai Tu Long bay which is very quiet while many other cruises go to Halong bay. And for the route in Bai Tu Long bay, the boat can just visit Vung Vieng floating village and Thien Canh Son cave. There is no swimming or Titop island visiting. If you like to stop at the island for swimming, please consider other cruise like Paradise, Indochina Sails. Kindly share with me more details about your inquiry thus I can help you for further assistance. Best regards, Cindy (Ms.)
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Asked by Julie Beauchamp 9 months, 2 weeks ago
Hi, is the breakfast included on day 2 morning on a one-night cruise? Thank you, Julie
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Answered by Hana 9 months, 2 weeks ago
Dear Ms. Julie, Thank you for your question. I confirm that breakfast is included on day 2 of a 2 day 1 night cruise. It often comes as a light breakfast in the early morning, and a brunch after you return from the cave. Best regards, Hana (Ms.)
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Asked by INES SIERES 9 months, 2 weeks ago
What’s the difference between Signature and Signature Royal? Thank you:)
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Answered by Cindy 9 months, 2 weeks ago
Dear Ines Sieres, Thank you for your email! Please be advised that Signature Royal cabins are bigger and newer than Signature cruise. That's why Signature Royal's price is a bit higher. The two cruises follow the exact same itinerary. Should other information needed, please feel free to let me know. Best regards, Cindy (Ms.)
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Asked by Hang Ngo 9 months, 2 weeks ago
Hi, I have a family of 4: 2 adults and 2 kids (5 and 3 years). I would like to book the balcony room. We will need a rollaway bed. Will that cost extra? We are planning to go at the end of December. I am worried that we will get wet kayaking since it will be cold. Will we have other choices like using row boats? Thank you, Hang Ngo
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Answered by Cindy 9 months, 2 weeks ago
Dear Ms. Hang Ngo, Thank you so much for your question and the extra charge will be added for an extra bed. Please be kindly note that the kayaking option for Signature cruise is not included. Thus, the extra charge at US$ 10 per person will be added. In case you prefer to use a bamboo boat, it is free of charge. Thanks for your kind notice and understanding! Kind regards, Cindy (Ms)
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Asked by Shirley 9 months, 2 weeks ago
Hi, I'm thinking of booking 3d2n on 14 Dec. May I know if you cover Bai Tu Long Bay and Halong bay or just Bai Tu Long Bay? Is the tai chi class and kayaking inclusive?
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Answered by Cindy 9 months, 2 weeks ago
Dear Shirley, thank you for contacting us! Please be advised that Signature cruise covers Bai Tu Long Bay only. Regarding your 2nd question, Tai chi and kayaking are included. Thank you and should you be ready to book, please let me know for our next assistance. Best regards, Cindy (Ms.)
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Asked by David 9 months, 2 weeks ago
Hello, could you please confirm at what time we can expect to be at the Hon Gai Pier (off the boat - ready to take a car), as we need to organize our transfer back to the Hanoi Airport. Thank you very much.
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Answered by Cindy 9 months, 2 weeks ago
Dear David, Thank you for your question! Please be advised that you would be back at Hon Gai Pier between 11.00 - 11.30am on the day back. Kindly share with me more details about your inquiry for our further assistance. Best regards, Cindy (Ms.)
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Asked by Christine McCurdy 9 months, 2 weeks ago
Hi, just wondering if the Kayaking excursion includes a guide? Many Thanks Christine
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Answered by Sunny 9 months, 2 weeks ago
Dear Christine McCurdy, Thank you for your inquiries and our tour guide will instruct you how to kayak then you will do it on your own. Thank you! Should you have any questions, please feel free to contact me! Kind regards, Sunny (Ms)
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Asked by Meenu 9 months, 2 weeks ago
Hello Signature Cruise - we are considering the 2n/3D cruise on December 12th and have a few questions - We are a family of 4 - 3 adults and 1 child (aged 11). (1) What room would you recommend, we would prefer a balcony? (2) Does the cruise include Bai Tu Long Bay? (3) Could you also let us know how old your boat is and how many people does it accommodate?
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Answered by Sunny 9 months, 2 weeks ago
Dear Meenu, Thank you for your inquiries and it's nice to hear from you. (1) Please be advised that our family suite cabin is not available for your trip dates thus you will need 2 cabins. If you prefer to have balcony cabins, please consider the Senior suite cabin. (2) Our Signature cruise will be cruising on Bai Tu Long Bay. (3) This boat operated in 2013 with a maximum of 22 passengers on board. Thanks for your kind notice and understanding! Kind regards, Sunny (Ms)
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Asked by Beatriz Gutierrez 9 months, 2 weeks ago
Hi, we will love to take this cruise for 2 days and 1 night. My question is the following: we have tickets from Halong to HCMC at 2:30pm. Do you know how much will cost a seaplane to Hanoi? So, we can get on time on our flight. Thanks! Betty
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Answered by Cindy 9 months, 2 weeks ago
Dear Beatriz Gutierrez, Thank you for your question! Please be advised that the boat will return back to pier at about 11.30am thus you must take a seaplane at 12.30pm if you want to catch your flight at 2.30pm. However, the price is quite costly, US$385 per person. I hope my info would be helpful. Should other information needed, please feel free to let me know. Best regards, Cindy (Ms.)
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Asked by Guido 9 months, 2 weeks ago
Hi, we are considering to book for 1 night/2 days (Saturday/Sunday). On Sunday we will have our flight back at 20:30 from Hanoi Int. airport. Is there enough time to be able to reach airport on second day? thanks
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Answered by Lisa 9 months, 2 weeks ago
Dear Mr. Guido, Chef on board can surely prepare non-fish, non-seafood meal for you, please no worries. Best regards, Lisa
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Answered by guido 9 months, 2 weeks ago
last question: one of us is allergic to fish and seafood. Is possible to have some alternative food that is not fish or seafood? thanks
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Answered by Lisa 9 months, 2 weeks ago
Dear Mr. Guido, Thank you very much for your question. You will surely have enough time to transfer to the airport as you reach Hanoi around 4:30pm and it takes about 30-40 minutes to get to the airport only. Best regards, Lisa (Ms.)
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Asked by Lacey 9 months, 2 weeks ago
Hi there, Just wondering is the Kayak ban still in place? or is kayaking now allowed on the bay again?
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Answered by Hana 9 months, 2 weeks ago
Dear Mr./ Ms. Lacey, Thank you for your question! Kayaking has resumed as normal since 1 May 2017 for both 2 day and 3 day trip on Signature Cruise. If you have any other question please let me know!
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Asked by JULIA 9 months, 2 weeks ago
Hello! May I ask you of what I should do with my suitcase when I get on board? Is it possible to bring my luggage? Is there any limit of weight? Thanks, best regards.
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Answered by Cindy 9 months, 2 weeks ago
Dear Julia, You should leave your luggage in hotel but if not, you can bring all the luggage with you and leave it in your room. Best regards, Cindy (Ms.)
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Asked by julia 9 months, 2 weeks ago
Hi there. Nice to get to know you. I am interested in your cruise but I have got several questions. (1) As a female traveler alone, is it safe to stay alone in a room with a balcony? (2) Also, I will bring my personal computer so I am searching for rooms which have safety boxes covering Macbook Air Pro. The in-room-safety box is big enough for keeping it? (3) Oh, and one more thing. Every room has a bath tub & work desk or not? Thanks, best regards.
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Answered by Cindy 9 months, 2 weeks ago
Dear Julia, Thank you for your questions! I am glad to assist you in arranging a Halong bay trip for you! As per your questions, I would like to answer you as follows: (1) Yes, it is still safe for a female stay alone in a room with balcony on board as no one can come into your room through the balcony; (2) There is safety box in room, but it cannot cover MacBook Air Pro. You should ask the reception help to keep it; (3) Yes, all the cabins have a bathtub and work desk. Kindly let me know more details for our further assistance. Best regards, Cindy (Ms.)
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Asked by Shan S 9 months, 2 weeks ago
Hi, If I am arriving at Hanoi at 9am, can I still catch the shuttle for the cruise on the same day?
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Answered by Sunny 9 months, 2 weeks ago
Dear Shan S, Thank you for your question! I am so sorry as it is impossible for you to join the shuttle bus on the same day thus, please consider taking a private car transfer to join the cruise/ or spending the 1st day at hotel in Hanoi and start your cruise trip in the next morning. Thank you! Kind regards, Sunny (Ms)
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Asked by Luke 9 months, 2 weeks ago
When booking a private van to Halong bay; would it be possible for the van to drop us off at Haiphong airport upon our return?
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Answered by Cindy 9 months, 2 weeks ago
Dear Luke, Thank you for your question! Our private van can surely drop you off at Hai Phong airport after the Halong bay tour. Please share with me more details for our further assistance. Best regards, Cindy (Ms.)
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Asked by Newman Wong 9 months, 2 weeks ago
Hi, I would like to know if you have spa & massage service on board the cruise. What is the rate for the massage? Thanks Regards, Newman
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Answered by Cindy 9 months, 2 weeks ago
Dear Newman Wong, Thank you for your question. Signature Cruise offers spa on board for sure. We have just emailed you the spa menu - please let me know if you have any questions.
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Asked by Wookyung Joo 9 months, 2 weeks ago
Hello there! I'm planning to travel the Hanoi at the Vietnam and during the traveling, Im planning to visit the Halong bay and i wanna enjoy your cruise package. But we are currently 5 people to travel, and i've seen that the biggest room is maximum 4 adults + 1 child. Is there any bigger room at your cruise or can I use the room "Elite Family Suite"? Please answer my question and give me feedback. thanks!
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Answered by Cindy 9 months, 2 weeks ago
Dear Wookyung Joo, Thank you for your question! For Signature Cruise, it is possible for 5 adults to take a Family Suite cabin + 1 extra bed. Either this or you can take 2 junior suites side by side with an extra bed which will be more cost saving for you. Best regards,
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Asked by Rachel 9 months, 2 weeks ago
Hi, I would like to book signature cruise for my family. is it ok to book 2D1N trip with kids 2 to 3 yrs of age?
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Answered by Sunny 9 months, 2 weeks ago
Dear Rachel, Thank you for your question and yes, you can go for the cruise trip together with your kids. No worries. Kind regards, Sunny
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Asked by Rachel 9 months, 2 weeks ago
I tried to book senior suite yesterday for signature cruise. On the payment confirmation page it navigates to Blue Dragon Tours screen. Is it authenticated and genuine?
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Answered by Halong Bay Tours 9 months, 2 weeks ago
Dear Rachel, Thank you for your question and Blue Dragon Tours is our mother company and please kindly follow this link for your reference about us: https://www.halongbaytours.com/page/about-us.html .Thank you! Kind regards, Halong Bay Tours Team
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Asked by Franklin Percy 9 months, 2 weeks ago
Looking of going on this cruise in March. Does the price include complimentary bottled water?
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Answered by Sunny 9 months, 2 weeks ago
Dear Franklin Percy, Thank you so much for your contacting us. On the cruise trip we offer 2 bottle of water in your cabin and drinks and beverages are not included in the tour cost. Thank you! I look forward to hearing from you, Kind regards,
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Asked by Ramesan Kotheri 9 months, 2 weeks ago
Hi, I am planning to visit with my wife and daughter aged 13 yrs. Can we share a single cabin without any extra bed (for 2-day Halong Bay tour in Signature cruise)? If so how much will the transfer from Hanoi Old Quarter cost?
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Answered by Sunny 9 months, 2 weeks ago
Dear Mr. Ramesan Kotheri, Thank you so much for your contacting us and due to the cruise policy, your children will need to pay as an adult cost and need to stay at an extra bed - not sharing the same beds with parents. The discount for children only applies for kid under 11 years old. Thank you! Our cost for shuttle bus transfer is US$ 30 per person for a round trip transfer. Thank you! Please let me know if you wish to book or if you have any further questions. It's my pleasure to help! Kind regards, Sunny (Ms)
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Asked by felysia 9 months, 2 weeks ago
Hello Signature Cruise, do you have any honeymoon packages? I'm really glad if you could send me the details of honeymoon package. thank you
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Answered by Sunny 9 months, 2 weeks ago
Dear Ms. Felysia, Thank you so much for your contacting us and we can surely arrange a cabin with honeymoon set up thus please let me know your travel date and if you wish to spend 2days 1night or 3dayd 2nights on board? I look forward to hear from you, Kind regards, Sunny (Ms)
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Asked by Serene Wong 9 months, 2 weeks ago
Dear Sir, We are 3 adults and 2 children (age 2.5yr & 1yr). We are considering to take 2 senior suites or the elite family suites. can you advise? Does the elite family suite have 2 bathrooms? Does the cruise go to Ti Top Island? Thank you.
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Answered by Sunny 9 months, 2 weeks ago
Dear Serene Wong, Thank you so much for contacting us and may I know about your trip date thus I could check availability and return to you with more details. Thank you! By the way, I am so sorry as this cruise does not visit TiTop Island. Thank you! Kind regards, Sunny (Ms)
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Asked by Daniel Pettersson 9 months, 2 weeks ago
Hello there Signature me and two of my friends are going to vietnamn in november and are considering to take a cruise with you, just have a couple of question : Were do you book the shuttlebus or private car? and i can see that the shuttlebus costs 30 dollars per person hanoi-halong-hanoi, but whats does the private car cost the same route ? And as i said, we are looking to go on a cruise in late of november, should we book as soon as possible or is that something we can wait with for some time ? /// D
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Answered by Cindy 9 months, 2 weeks ago
Dear Mr. Daniel, Thank you very much for contacting us! For your information, private car costs $110/car if you take 2 day trip or $130/car if you take 3 day trip. As November is our peak season and over half of the date are fully booked already, I strongly recommend you to consider booking in advance. Otherwise the cruise may get fully booked quickly. Have a great day!
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Asked by Paul 9 months, 2 weeks ago
Hi we are looking to come in Sep 2023 and we are a family of 5, with 3 children under 10, it says in your Elite Family Suite there is a pull out bed. With this arrangement will it take 5 people? Look forward to your reply Thanks Paul
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Answered by Cindy 9 months, 2 weeks ago
Dear Paul, Thank you for contacting us! Regarding your sharing, it is possible that your family can share an Elite Family Suite cabin on Signature as the boat can put an extra bed in the cabin. Please advise me your exact travel date as well as how many days you would like to do the cruise for me to check and bring you proper quotation. Look forward to hearing from you soon. Best regards, Cindy (Ms.)
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Asked by Wonju Sung 9 months, 2 weeks ago
Hi, I am planning to book 2 cabins or Elite Family room for 1 night 2 days cruise. But, I wonder Elite Family room has 2 double beds that is 2 rooms(connecting 2 rooms) or only 1 room.
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Answered by Judy 9 months, 2 weeks ago
Dear Wonju, Thank you for your question! The elite family room on Signature Cruise is connecting room and it has 2 double bed in each. I hope this helps! Best regards,
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Asked by Aman Bhalla 9 months, 2 weeks ago
Hi, I am planning to book 2 cabins for 30th dec for 1 night 2 days cruise, we would be travelling with one infant, and we are a vegetarian family we just would like to know 2 things. 1) Would there be vegetarian food available? (what cuisine?) 2) How much will a round transfer cost us in a private car?
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Answered by Cindy 9 months, 2 weeks ago
Dear Aman Bhalla, Thank you for contacting us! I am glad to assist you in arranging a trip to Halong bay in December with Signature cruise. Regarding your question, please no worries that the boat can arrange vegetarian food for you. If you are strict vegetarians (do not eat even seafood, egg, milk) the boat will prepare some dishes with vegetable, mushroom... for you. For the transfer cost, it is US$120 for round trip private 7 seat car for your family. I hope my info would help and kind advise me your room type preference (Junior or Senior) once you are ready to book. At this time being, both Junior and Senior are available on your trip date. Best regards,
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Asked by Tankeshwar Acharya 9 months, 2 weeks ago
Hello I am travelling to Hanoi for a conference trip in Sept. I will have free time on 26th of Sept and i am planning to visit Halong Bay. Is there package for single traveler?
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Answered by Cindy 9 months, 2 weeks ago
Dear Tankeshwar, Thank you for contacting us! As you are solo travel, you can take a single cabin on boat and surely we can organize a trip for you. If yes, the cost is US$236/Junior single cabin and US$30/person for round trip shuttle bus. I hope my info would help and look forward to hearing your advice for our next arrangement. Should other information needed, please feel free to let me know. Best regards, Cindy (Ms.)
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Asked by SANDY 9 months, 2 weeks ago
Hi, I am planning to book with signature cruise in October and the charge quoted at USD320 for two. Could you please advise is this inclusive of the free shuttle service from the hotel I am staying? Another question, your itinerary for Day 2, what is the departure time from the cruise or shall I say what time are we arriving the pier?
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Answered by Lisa 9 months, 2 weeks ago
Dear Sandy, Thank you for contacting us. The cost of Signature does not yet include round trip transfer by shuttle bus. The bus costs $30/person/round trip and we can only pick up from hotels in Hanoi Old Quarter only. Best regards,
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Asked by Danielle Ramsay 9 months, 2 weeks ago
Hello, We are a family of four (2 adults, 6yr old & 4 yr old) travelling in September. Which room would you recommend? Also my 6yr old has a peanut allergy and cannot eat peanuts or anything cooked in peanut oil. Would you be able to cater for her? Many thanks, Danielle
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Answered by Sunny 9 months, 2 weeks ago
Dear Danielle, Your family can take either the exclusive or the elite family suite, both will be spacious enough to accommodate your family! About your requirement for food, please no worries as we can offer your daughter with peanut-free menu. Actually peanut oil is not popular in Vietnam. If you have any question please let me know!
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Asked by Peter 9 months, 2 weeks ago
Hello, My wife and I are thinking of taking your 2 day 1 night cruise around the 11th of October. We saw photos of the bay from a lookout on the land. Is there a chance to see the bay from there or is there no time after the transfer shuttle arrives or before it leaves the next day?
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Answered by Lisa 9 months, 2 weeks ago
Dear Peter, Thank you for your question! In between the bus service, there will be a quick break time of about 30-60 minutes - where you can see the Bay from a lookout on the land. I hope this addresses your question!
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Asked by chew 9 months, 2 weeks ago
Hi. We are 2 families, each family with 2 adult and 2 children (aged 6-11). Are we able to fit in two Junior or Senior Suites? How much would it cost for a 3D 2N cruise travelling on 27 Nov?
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Answered by Sunny 9 months, 2 weeks ago
Dear Chew, As you are 2 families with 2 children/ each thus I am afraid that 4 of you can not stay within 01 cabin even for Junior or Senior suite cabin thus you may need to go with 03 cabins for 2 families ( 2 kids - stay at a twin cabin) another 2 kids will share the same beds with parents to save cost. Your cabin cost will charge as 75% based on parents' cabin. An alternative is to take 2 family suites - which will be easier for you to attend to your children. If you have any questions please let me know!
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Asked by Manoela Zambroni 9 months, 2 weeks ago
Hello, i would like to know how much is charged for the transfer from Hanoi to the departure point for the adventure! And can we pay in dollar, with credit card or only vietnan cash? Thanks!
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Answered by Cindy 9 months, 2 weeks ago
Dear Manoela, Many thanks for writing to us. The cost for transfer by shuttle bus is $15/person/way or $30/person/round trip. The bus can only pick up and drop off from hotels inside Hanoi Old Quarter. You can pay a deposit by credit card and the rest can be in whichever currency you prefer (USD or VND). Best regards,
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Asked by leonie smith-gee 9 months, 2 weeks ago
Is there balcony rooms and is smoking allowed
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Answered by Sunny 9 months, 2 weeks ago
Dear Leonie, Thank you for contacting us! Signature Cruise's senior suite and family suite are both equipped with private balcony. All cabins are non-smoking but you can smoke while at your balcony or on sundeck (not inside the cabin). I hope that helps!
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Asked by LINA 9 months, 2 weeks ago
we are 4 people, planning book 2 room for 29 JULY. How muh is the charge for hanoi round trip shuttle bus?
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Answered by Sunny 9 months, 2 weeks ago
Dear Lina, Thank you for your contacting us and our shuttle bus cost for Signature cruise is US $ 30 per person for a round trip transfer Hanoi hotel - Halong - Hanoi hotel. However as you are a group of 4, you can get a free upgrade to private car round trip - which offers more comfort and flexibility. If you have any questions please let me know!
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Asked by Jari 9 months, 2 weeks ago
We plan to have a 3 days Cruise 9-11.4.2017. We plan to take a flight from Hanoi at 17:55 after the Cruise (11.4) . Would that work?
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Answered by Cindy 9 months, 2 weeks ago
Dear Jari, Thank you very much for contacting us. If you decide to take the flight at 17:55, you may need to take a private transfer straight back to the airport instead of taking the shuttle bus as the bus gets back to Hanoi around 5:00pm and it is late for your flight. Best regards,
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Asked by seralee 9 months, 2 weeks ago
hello again thanks for your last reply and I'm also wondering if early bird discount deal is better for us. We are considering 2 junior suite ($480/early bird discounts) and exclusive family suite as you recommended. So, I want to know how much is the single surchange if we use junior suite as a single person. Thanks for your help in advance.
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Answered by Sunny 9 months, 2 weeks ago
Dear Seralee, Thanks for your email and single cabin cost is quite high compare with double or twin share cabin. Please let me know your travel date and if you wish to go for 1 night or 2 nights then I could return to you with the exact cost or try to make the best offer. You can also email us: info@halongbaytours.com for more detailed quotation. Thank you!
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Asked by Virginia 9 months, 2 weeks ago
Hi, how do I book the shuttle bus from Hanoi to Halong Bay, if that's not included in the price?
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Answered by Sunny 9 months, 2 weeks ago
Dear Virginia, Thank you for sending your question and yes, we can arrange shuttle bus transfer for you with cost US $ 30 per person. You can select the transfer service in the Booking form - we have both shuttle bus and private car option available.
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Asked by wendy naumovski 9 months, 2 weeks ago
How much are your transfers from Hanoi Hotel return and can you arrange this for us. looking at doing a cruise in October 2016Thank you
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Answered by Sunny 9 months, 2 weeks ago
Dear Wendy Naumovski, Thank you for contacting us and we can arrange your transfer together with your Halong Bay cruise trip. Our shuttle bus cost is US $ 30 per person for a round trip transfer Hanoi hotel - Halong - Hanoi hotel. We have also sent you an email with details on transfer and booking the cruise. If you do not yet receive it please let me know! Best regards,
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Asked by seralee 9 months, 2 weeks ago
we are 3 people (all adults) in total. Do we need to book 2 rooms? or is there any way that we can stay in one room?
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Answered by Sunny 9 months, 2 weeks ago
Hi Seralee, Thank you for contacting us. As you are 3 adults, you can book an exclusive family suite as it has 01 double and 01 single bed - good for 3 persons. I hope this helps!
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Asked by Rosaline 9 months, 2 weeks ago
I am heading to Vietnam over the course of Lunar new year and wonder if this cruise will be running then?
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Answered by Cindy 9 months, 2 weeks ago
Hi Rosaline, Thank you for your question. Signature Cruise will run as normal during our Lunar New Year period (Jan 26-30, 2016). Please no worries! Best regards,
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Asked by Nicole 9 months, 2 weeks ago
hello, we have 9 people in total being 4 adults and 5 young adults, we would like to have 3 of the young adults in one room. We will need 4 rooms in total. can you please advise how to do this.
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Answered by Cindy 9 months, 2 weeks ago
Dear Nicole, Thanks for your question! Signature has a family room that can house 3 adults. For your group I suggest you take 3 junior suites (for 6 persons) and 1 family suite (for 3 persons). You can contact us directly: info@halongbaytours.com so we can give you the best rate for your group.
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Asked by Michelle 9 months, 2 weeks ago
We are a group of 5 adults travelling to Halong in June next year, may we know if there is any room that can afford our group? Does signature offer private charter?
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Answered by Cindy 9 months, 2 weeks ago
Hi Julie, Thank you for your question! As your group has 5 adults, I suggest you take either a family suite + a junior suite, or 2 junior suites with extra bed. The maximum capacity a cabin on Signature can hold is 4 adults only. For your information, Signature Cruise is available for charter but with 12 cabins, the cruise may be a bit too much for your group. I suggest you consider Legend Halong Cruise 3 cabins, Amira Cruise 3 cabins, or Valentine Cruise 5 cabins, which are closer match. Best regards,
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389 Customer reviews for Signature Cruise

9.4
Excellent
Based on 389 reviews
Score breakdown
Cruise quality
9.4
Food/Drink
9.3
Cabin quality
9.3
Staff quality
9.6
Entertainment
9.3
Traveler rating
  • Outstanding: 68
  • Excellent: 264
  • Very good: 52
  • Good: 2
  • Average: 2
  • Terrible: 1
Traveler type
  • Family with children: 57
  • Groups of friends: 57
  • Mature couples: 115
  • Solo travellers: 25
  • Young couples: 135
Comments are provided by customers who have previously taken this cruise trip
Guest reviews
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  • Lowest
Noah Taylor
AU
09-11-2024
Family with children
Excellent
Such a nice experience. We with our little girl went for 2 days 1 night. The staff was super helpful and friendly. We enjoyed all activities with their best support. Thanks a lot.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 1
Ethan Anderson
US
02-11-2024
Mature couples
Excellent
The meals were excellent with multiple courses. We were never hungry from start to finish. The service was good. Staff looked after us very well. They made sure we enjoyed and all requests were well met.
The cleanliness of the bathroom could be improved.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 4
Matthew
Netherlands
26-10-2024
Mature couples
Excellent
The crew went above and beyond, especially Mr Chien. We had a nice time. Thank you.
Cruise quality
8.5
Staff quality
10
Food/Drink
9
Entertainment
9.5
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 5
Ilaria Rossi
Italy
22-10-2024
Young couples
Excellent
The itinerary, the food, and almost the staff were top-notch. We got shuttled between ships for different excursions, which was nice since we weren’t stuck in one spot the whole time.
But the room was way smaller than advertised, and the amenities didn’t match the large amount we paid. It was really disappointing considering how much we spent. I wanted to bring it up with them, but I just didn’t have much time to do like this.
Cruise quality
9
Staff quality
9.5
Food/Drink
9
Entertainment
9.5
Cabin quality
9
Show ratings
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YES 5
René Dubois
France
18-10-2024
Mature couples
Excellent
Excursions. Customer service. Tom cruise director. kindness and shared useful information made us enjoy in absolute comfort. Thanks for everything.
Cruise quality
8.5
Staff quality
10
Food/Drink
9.5
Entertainment
9
Cabin quality
9
Show ratings
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YES 3
Marco De Santis
Italy
14-10-2024
Groups of friends
Excellent
Everything fit perfectly. Pickup and drop-off right at my hotel were super convenient, and welcoming staff was fantastic! Manager Tom kept us informed and was always there when we needed him. Everyone on tours was friendly and nice. The ease of getting between locations was truly amazing!
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
9
Show ratings
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YES 2
Nicolas Garcia
Argentina
09-10-2024
Mature couples
Excellent
The 2-day tour was packed with fun! Everything was well planned with plenty of options. Only downside is you don’t get enough time for the activities you really enjoy. The fishing village felt more commercialized this time and wasn’t as friendly as when I visited in 2016.
Cruise quality
8.5
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
9
Show ratings
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YES 4
Daniel
US
03-10-2024
Mature couples
Excellent
It’s a small boat with only 12 cabins, so you don’t feel crowded at all. The staff took care of everything, especially Tom, who speaks great English and explained to us all details about Bai Tu Long Bay. The boat is perfect for a relaxed vacation. You can tell it’s been around a while, maybe because of the humidity or just years of use, but luckily there’s no bad smell though, it might feel more worth the price on a newer boat. They really went out of their way to improve every little detail and made sure we were always comfortable. Oh, and Vietnamese coffee is a must-try!
Cruise quality
8.5
Staff quality
10
Food/Drink
9.5
Entertainment
9
Cabin quality
9
Show ratings
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YES 5
Carlos Oliveira
Brazil
30-09-2024
Young couples
Excellent
We had so much fun, no way we could predict what was coming next. Must’ve taken a ton of planning to pull it all off! Very thoughtful and welcoming staff! Nice cruise with a big terrace behind!
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
10
Show ratings
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YES 3
Camille Bonnet
France
27-09-2024
Groups of friends
Excellent
Everything took place smoothly and we still had so much time for relaxing. They gave us extra big portions!
Cruise quality
9
Staff quality
9
Food/Drink
10
Entertainment
10
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 3
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