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Swan Cruise Tours

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Swan Cruise 2 days
$130/pp
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Swan Cruise 3 days
$245/pp

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Swan Cruise

Departure Port: Halong International Cruise Port - Show on map
Tai ChiSwimmingKayakingCooking ClassClimbing
Prices starting from:
US$148.5 US$135
per person
View price calendar
Free shuttle bus and kayaking - only $149/person
+61 photos
Built: 2018
18 Cabins
Steel Boat
Bai Tu Long Bay
Full board included
9.7
Excellent Based on 141 reviews
A memorable trip! The service was great. We were impressed by the team on Swan cruise. Everyone was friendly, polite …
— Dave Bohrloch Germany

Availability ( View price calendar )

Cruise Duration:
  • 2 Days/1 Night
  • 3 Days/2 Nights
Check-in:
Rooms:
Rooms:
Room 1
Adult(s)
DONE
Child Policies
Child Policies
Child Age Cruise Fares
0-3 Years old Free
04-11 Years old 75% Adult fares
12 Years old and up Full Adult fares
Book now to get this fantastic price. If you book later, there’s a chance the price will go up or the cruise will be sold out.
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Room Types Max Rates (per room)
Deluxe
Deluxe
  • Size: 18sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Choose dates to show prices
Family Connecting Door (4pax)
Family Connecting Door (4pax)
  • Size: 25sqm
  • Max Adults: 4
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 4
Max children: 0 (up to 12 years of age)
Suite Balcony
Suite Balcony
Room with balcony
  • Size: 28 sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
+
Max adults: 2
Max children: 1 (up to 12 years of age)
Suite
Suite
  • Size: 18 - 22 sqm
  • Max Adults: 2
  • Bed options: Double Bed or 2 Beds
Extra beds available:
  • Rollaway bed
  • Crib
Show more
Max adults: 2
Max children: 0 (up to 12 years of age)

About Swan Cruise

Indulge yourself in a spectacular Swan Cruise to experience Ha Long Bay at its best. The 3-star vessel offers 18 beautiful sea-view cabins including 5 twin, one triple, and two family connecting door, equipped with comfortable bedding, air-conditioner, and private bath. All the cabins are inspired by traditional culture and local materials such as bamboo. In addition, bar and dining rooms’ design offers a comfortable and romantic setting, with large windows allowing you to take the best sceneries of the bay while enjoying Vietnamese cuisine.

The cruise sails you to one of the most beautiful sightseeing places in Ha Long Bay – Bai Tu Long Bay where you can enjoy kayaking and swimming under emerald water in Cap La Island. Moving to Thien Canh Son cave is another worthy experience to discover the bay’s history and admire the stunning seascape. Another highlight of this cruise trip is an exclusive route to Doan Xa village where you will be offered a bike trip, learn about rice cultivation technique, and know more about the locals.

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  • Bar
  • Restaurant

3 things that we love most about Swan Cruise

  • Bai Tu Long Bay unique itinerary
  • Triple cabin and family cabins available
  • Budget-friendly cruise

Cruise itinerary

  • 2 Days/1 Night
  • 3 Days/2 Nights
Day 1: HALONG INTERNATIONAL PORT - BAI TU LONG BAY - CONG DO - CAP LA ISLAND
Morning

In the morning, you will be collected from your hotel, heading to Ha Long Bay in the Northeast of Vietnam by our Swan shuttle bus. 

Afternoon

Arrive at Swan office then we will transfer you to Swan Cruise by a tender. As soon as you board, enjoying welcomed drink while listening to our cruise briefing about safety onboard and activities prior to check-in procedures. Next, you are offered a delicious Vietnamese set menu while we head towards the core of Bai Tu Long Bay. Your first destination is Cap La Island, one of the most stunning areas in Bai Tu Long Bay. It is best to enjoy kayaking through karst and beautiful nature, swimming and relaxing. In the late afternoon, you will enjoy a Sunset party on boat while our cruise sails back to the overnight anchorage.

Evening

A hearty set-menu dinner awaits you onboard. After that, you are free to enjoy games or try your luck with squid fishing. Your day ends with a comfortable sleep on our Swan Cruise.

  • Meals included: Lunch, Dinner
Day 2: THIEN CANH SON CAVE – HALONG INTERNATIONAL PORT
Morning

Start your day early to attend our Tai Chi session on the Sundeck. Next comes a wonderful breakfast which offers you dishes in both Western and Vietnamese traditional styles. We will then transfer to well-hidden Thien Canh Son cave where you are explained about the history of Ha Long Bay, Bai Tu Long Bay and this cave. After that, return to the boat, you will have 30 minutes to freshen up and finish packing. Please remove all of your belongings from your cabin, you may leave heavy luggage outside of the cabin (staff will transfer directly to the pier). Late morning, a Cooking demonstration is held teaching you how to cook Vietnamese traditional dishes on boat. You will enjoy a traditional Vietnamese lunch before disembarking in Halong International Cruise Port. The trip will end with a farewell party then you will be transferred back to Hanoi.

  • Meals included: Breakfast
Day 1: HALONG INTERNATIONAL PORT - BAI TU LONG BAY - CONG DO - CAP LA ISLAND
Morning

In the morning, you will be collected from your hotel, heading to Ha Long Bay in the Northeast of Vietnam by our Swan shuttle bus. 

Afternoon

Arrive at Swan office then we will transfer you to Swan Cruise by a tender. As soon as you board, enjoying welcomed drink while listening to our cruise briefing about safety onboard and activities prior to check-in procedures. Next, you are offered a delicious Vietnamese set menu while we head towards the core of Bai Tu Long Bay. Your first destination is Cap La Island, one of the most stunning areas in Bai Tu Long Bay. It is best to enjoy kayaking through karst and beautiful nature, swimming and relaxing. In the late afternoon, you will enjoy a Sunset party on boat while our cruise sails back to the overnight anchorage.

Evening

A hearty set-menu dinner awaits you onboard. After that, you are free to enjoy games or try your luck with squid fishing. Your day ends with a comfortable sleep on our Swan Cruise.

  • Meals included: Lunch, Dinner
Day 2: BAI TU LONG BAY - TRINH NU CAVE
Morning

Early-birds are welcomed to attend our Tai Chi session on the Sundeck. Enjoy your breakfast. You will then be transfered to the day boat to go further to Bai Tu Long Bay's pristine area. After passing by Vung Vieng Fishing Village, you stop at Trinh Nu Cave area. Enjoy swimming and kayaking (subject to weather) in this area.

Afternoon

Return to the boat for a delicious lunch. Relax and admire the bay view on the way back to Swan Cruise. In the late afternoon, a sunset party awaits you as soon as you return the boat.

Evening

Enjoy a hearty dinner onboard and take part in evening activities including playing games, squid fishing.

  • Meals included: Breakfast, Lunch, Dinner
Day 3: THIEN CANH SON CAVE – HALONG INTERNATIONAL PORT
Morning

Start your day early to attend our Tai Chi session on the Sundeck. Next comes a wonderful breakfast which offers you dishes in both Western and Vietnamese traditional styles. We will then transfer to well-hidden Thien Canh Son cave where you are explained about the history of Ha Long Bay, Bai Tu Long Bay and this cave. After that, return to the boat, you will have 30 minutes to freshen up and finish packing. Please remove all of your belongings from your cabin, you may leave heavy luggage outside of the cabin (staff will transfer directly to the pier). Late morning, a Cooking demonstration is held teaching you how to cook Vietnamese traditional dishes on boat. You will enjoy a traditional Vietnamese lunch before disembarking in Halong International Cruise Port. The trip will end with a farewell party then you will be transferred back to Hanoi.

  • Meals included: Breakfast
Last updated 11:11 Thursday 10 Oct 2024

Important Notes

  • PROGRAMS & SCHEDULES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • Trip cancellation due to bad weather in Halong Bay:
  • The cancellation decision is made by Management Board of Halong Bay on the day of the trip in case of bad weather conditions. In such case, we will make alternative travel arrangement for you on request or offer refund in accordance with the cruise policy.
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Cruise inclusions & options

Cruise policy
  • Check in on board: 12:00 PM
  • Check out:  11:30 AM
  • Return Hanoi: 4:30 PM
  • The FOC rate for children under 4 years old is applicable for 1 (one) child sharing a cabin with 2 (two) adults. Only 1 (one) child under 4 years old traveling with two (2) adults is allowed for FOC per cabin.
  • Children from 4-11 will pay extra charge 75% of adult rate.
  • Children from 12 and above must pay full fare as adult.
  • Peak season surcharge: Surcharge $30/adult and $22.5/child for cruise tours on Christmas (24/12), New Year (31/12). Surcharge $20/adults and $15/child for tours on Tet Holiday (28, 29, 30, 31/1/2025)
Booking policy
  • More than 30 days prior to check-in: free of charge 
  • From 30 to 11 days prior to check-in: 15% of total rates 
  • From 10 to 7 days prior to check in: 30% of total rates. 
  • Less than 7 days prior to check-in: 100% of total rates. 
  • No-Show: 100% of total rates.
Exclusions
  • Drinks and gratuities and personal expenses.
  • VAT
  • Round trip transfer services (Hanoi – Ha Long – Hanoi).
  • Peak season surcharge
  • The increase of entrance fee which can be applied in 2021 according to Ha Long Bay Management.
Inclusions
  • English speaking guide.
  • Entrance fees and sightseeing tickets.
  • Accomodation in air-conditioned cabin.
  • All meals on board (Breakfast, Lunch, Dinner).
  • Kayaking.
  • Wi-Fi on shuttle bus and waiting office.
  • Cooking class.
  • Welcome drinks, cold handkerchief.
  • Taichi class.
  • Insurance.

Questions & Answers (96)

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Asked by Gerry O'Connor 1 month, 3 weeks ago

Can we visit the caves and the beach in a boat ? I don’t comfortable in a kayak? Thank you.

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Answered by Cindy 1 month, 3 weeks ago

Dear Gerry O'Connor, If you do not want to do kayak, you can just walk around or relax at the Cap La beach. I am sorry there is no option for bamboo boat there. Should you have other questions, please let me know. Best regards, Cindy

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Asked by Genevieve Power 4 months, 2 weeks ago

Does the 2 day 1 night cruise off a stop at the fishing village and also squid fishing please

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Answered by Cindy 4 months, 2 weeks ago

Dear Genevieve Power, Please be advised that the Swan Cruise does not stop at the fishing village. You may consider Signature Cruise to do that. This cruise goes to Vung Vieng floating village and you can do kayaking around this area. Squid fishing is available on most of the cruises. Best regards, Cindy

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Asked by LAN 5 months ago

I'm interested in the 2 nights cruise but was planning to stay in Halong Bay an extra night and find my own accommodation. Would I still be able to take the free shuttle bus back to Hanoi even if it is a day later than when I leave the cruise?

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Answered by Bonnie 4 months, 4 weeks ago

Dear Lan, After the cruise trip, you can stay at your hotel in Halong and come to the cruise lounge the following day to join the shuttle bus returning to Hanoi. Shuttle bus pick-up and drop-off at hotels in Hanoi Old Quarter at about 8:00-8:30am/2:30pm, drop-off and pick-up at the cruise pier at about 11:00-11:30am. Best regards, Bonnie (Ms.)

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Asked by Alfonsina Di Martino 6 months, 2 weeks ago

Hello, what is the round trip cost per person of transportation to Hanoi? Thank you

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Answered by Annie 6 months, 2 weeks ago

Dear Alfonsina Di Martino, We now have the special offer of a free shuttle bus for Swan Cruise until Sep 2024. Best regards, Annie (Ms.)

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Asked by Jon Starr 6 months, 3 weeks ago

What time is boarding on day 1? As I will be arriving independently - thanks

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Answered by Annie 6 months, 3 weeks ago

Dear Jon Starr, The check in time is 11:30 - 12:00 at Halong International Cruise Port. Best regards, Annie (Ms.)

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Asked by Rick papa 8 months, 3 weeks ago

SWAN CRUISE......1.Description contradiction for final day on 3D2N cruise....regarding meals ...................Start your day early to attend our Tai Chi session on the Sundeck. Next comes a wonderful breakfast which offers you dishes in both Western and Vietnamese traditional styles. We will then transfer to well-hidden Thien Canh Son cave where you are explained about the history of Ha Long Bay, Bai Tu Long Bay and this cave. After that, return to the boat, you will have 30 minutes to freshen up and finish packing. Please remove all of your belongings from your cabin, you may leave heavy luggage outside of the cabin (staff will transfer directly to the pier). Late morning, a Cooking demonstration is held teaching you how to cook Vietnamese traditional dishes on boat. You will enjoy a traditional Vietnamese lunch before disembarking in Halong International Cruise Port. The trip will end with a farewell party then you will be transferred back to Hanoi. Meals included: Breakfast 2. May I know the price, two person transfer Hanoi old quarter hotel? Kind regards Rick

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Answered by Annie 8 months, 3 weeks ago

Dear Rick Papa, Thank you for your questions. Please note that on the last day you will have a light breakfast and a lunch before disembarking. Please get back to us with your travel date so we can check the availability and send you the offer accordingly. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Annie (Ms.)
 

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Asked by Rachel Carapetis 8 months, 3 weeks ago

Hi we are considering this tour however I am vegetarian and don’t eat seafood. Can you cater and offer food options for me ? Can you offer a transfer from Hanoi to the cruise and then from the cruise to Tam Coc ? Thank you

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Answered by Mary 8 months, 3 weeks ago

Dear Rachel Carapetis, Thank you for contacting us. All cruises can serve vegetarian meals for you, no worries. For any dietary, feel free to inform us when you make the booking for the best preparation.
As for the transfer with Swan Cruise, the shuttle bus from Hanoi - Halong costs $8/person/way and from Halong to Tam Coc costs $19/person/way. Should you need further information, please let us know. Regards, Mary

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Asked by Laura Adams 9 months, 2 weeks ago
Hi do you pick up from The Silk Boutique Hotel & Spa. Thanks
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Answered by Cindy 9 months, 2 weeks ago
Dear Laura, Thank you for your email! We are so happy to hear from you! Yes, our bus can surely pick you up from The Silk Boutique Hotel & Spa 15E Phố Hàng Cân. Can you please share with me more details about your trip for me to better assist you? Best regards, Cindy
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Asked by Yan 9 months, 2 weeks ago
Want to check the price of swan cruise
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Answered by Cindy 9 months, 2 weeks ago
Dear Yan, Thank you for your email! We are offering the cost USD 300/deluxe cabin for 2 persons including bus round trip for Swan cruise. Should you have other questions, please feel free to contact us. Best regards, Cindy
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Asked by Martyna 9 months, 2 weeks ago
Hi. If I book this cruise, is it possible to get transferred from Bai Chai (Ha Long) to the boat, and after the trip - to Hanoi?
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Answered by Mellisa 9 months, 2 weeks ago
Dear Martyna, Thank you for your email! All cruises can arrange transfer to/from Hanoi only. If you are arriving from Bai Chay, you can take a taxi to the cruise pier to save fee. Best regards, Melissa
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Asked by jane knobbs 9 months, 2 weeks ago
Hi I am looking at booking for 6 people 2 in each room for the 2 day trip on Sat 8th April 23, I see it does say free transfer is this to and from Hanoi ? Many Thanks Jane
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Answered by Melissa 9 months, 2 weeks ago
Dear Jane, Thank you for your inquiry and we are so happy to hear about your trip plan! Regarding your question: I confirm that the transfer is from hotel in Hanoi to Halong bay and back. If you have any other questions please let me know any time! Melissa
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Asked by Ushithwa 9 months, 2 weeks ago
Is it possible to modify pick-up and drop points? I want to get picked up at Hanoi but dropped off at Halong bay on the second day. Can you also help me understand the price changes for the same?
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Answered by Mina 9 months, 2 weeks ago
Dear Ushithwa, Thank you for contacting us. We are so happy to hear about your trip plan. If you want to pick up at Ha Noi and drop off at Ha Long bay, you can book with us only a bus ticket 1 way from Ha Noi - Ha Long Bay. After the cruise, you will disembark at Halong International Cruise Port. Please note that our bus can pick you up directly at your address if you stay in Ha Noi Old Quater Area. If you have any further questions, please do not hesitate to contact us. Best regards, Ms.Mina
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Asked by Susan Lerner 9 months, 2 weeks ago
Is everything included in the quoted price for the 3 day 2 night Bai Tu Long cruise? I can guess that drinks and transfers are extra, but is everything else (food, activities, etc.) included? Also, is it possible to arrange for transport from our Hanoi hotel to the boat, and then to the airport after the cruise? Lastly, are the double beds the same as King Size beds or Queen Size beds?
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Answered by Cindy 9 months, 2 weeks ago
Dear Susan, Thank you for your inquiry! We are so happy to hear of your Halong trip! Yes, I do confirm everything is included in the price except drinks and transfer. We can arrange a bus from Hanoi to Halong + Halong to Hanoi airport for your group for $35/person. The double bed is convertible from twin beds, so it is a King size bed. Best regards, Cindy
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Asked by Diane 9 months, 2 weeks ago
Are there any options if we are not able to kayak? Thank you
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Answered by Annie 9 months, 2 weeks ago
Dear Ms. Diane, Thank you for your message. The cruise offers many other activities so if you are not keen on kayaking, you can surely join other activities then. If you have any further questions, please do not hesitate to contact me! Best regards, Annie (Ms.)
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Asked by Ewoud Herregat 9 months, 2 weeks ago
Hi, we would like to know at what time the 2 day cruise will drop us off in Hanoi again, because we would like to take the sleeper train to Sa Pa that same day.
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Answered by Melissa 9 months, 2 weeks ago
Dear Ewoud, Thank you for your email. All cruise trips will finish around noon and you return to Hanoi by 3:00 pm at the latest. It should be fine for you to take the train to Sapa as most trains depart from 9:00 -10:00 pm. If you have any other questions please let me know! Melissa (Ms.)
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Asked by Elizabeth Iacullo 9 months, 2 weeks ago
Hi, we plan on booking a one-night cruise for 2 people for the night of July 28 and flying out of Hanoi at 6:10 pm the next day. What time does the cruise bring you back to Hanoi on the second day of the cruise?
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Answered by Melissa 9 months, 2 weeks ago
Dear Ms. Elizabeth, Thank you for your inquiry and we are so happy to hear of your trip plan to Halong Bay. For your information for all cruise trips you return to Hanoi at 2:30 pm so you have enough time for your flight later. I look forward to hearing back from you. If you have any other questions please let me know any time! Melissa (Ms.)
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Asked by Madeleine Wilson 9 months, 2 weeks ago
Hi! We will be in Halong Bay before the cruise, is it possible to be picked up in Halong instead of Hanoi? or meet at a location in Halong? Thanks!
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Answered by Ms Bailey 9 months, 2 weeks ago
Dear Ms. Madeleine Wilson, Thank you so much for your inquiry *** Please note that our bus does pick up/drop off in Hanoi Old Quarter only. If you are staying in Halong the night before, please take the taxi on your own to the cruise port for checking in as following information: Swan Cruises Halong Office (Number 6A Le Thanh Tong, Hon Gai Pier, close to Phu Dong Restaurant) should be between 11:45 - 12:00 PM Hotline number: +84902431062/+842033611255. Should you need further assistance, please do not hesitate to contact me at any time. Best regards, Bailey (Ms)
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Asked by William 9 months, 2 weeks ago
How do we know when a three day tour begins? For instance if I want to start the trip either Sunday 14 February or Monday 15 February 2022. Thank You, William
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Answered by Jolie 9 months, 2 weeks ago
Dear Mr. William, Thank you so much for contacting us! Swan Cruise sails daily thus you can choose to take it either on 14 or 15 February 2022. Please kindly consider and let us know your decision in order for us to assist you better! Best regards, Jolie (Ms.)
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Asked by Lee G 9 months, 2 weeks ago
Hello. Do you serve vegetarian food on deck? (and is it possible to get food without fish sauce?)
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Answered by Hana 9 months, 2 weeks ago
Dear Lee G, Thank you for your question. Yes, the cruise organizer can surely prepare vegetarian food and food without fish sauce for you. Should you have any further questions, please do not hesitate to contact us! Best regards, Hana (Ms.)
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Asked by Russell 9 months, 2 weeks ago
Hi, your cruise looks wonderful. I see that others have asked about going to the airport after the cruise - however have also read that a new expressway has now been constructed. Has the travel time to the Bac Ninh Crossroad changed? What time could the free shuttle drop us off there? Is the time the same for the 2day1night and 3day2night cruises? Thank you!
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Answered by Amber 9 months, 2 weeks ago
Dear Russell, Thank you for your inquiry. I'm glad to assist you with your trip. The new expressway has been constructed now and some cruises change to go by this road already but please kindly note that Swan cruises still go the normal way, don't go on the highway. The bus will arrive at Bac Ninh crossroad around 3:30 pm (for 2 days or 3 days is the same). If you have the flight around 5:00 pm so you can stop here then take a taxi and go directly to the airport, otherwise you can come back to the old quarter and get a taxi later. I hope to hear from you soon and please let me know if you have any inquiries. Best regards, Amber (Ms.)
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Asked by stacy cutler 9 months, 2 weeks ago
Does the 3 day cruise stop at a floating fishing village?
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Answered by Hana 9 months, 2 weeks ago
Dear Ms. Stacy Cutler, Thank you for your questions! Yes, Swan Cruise visits Vung Vieng fishing village in Bai Tu Long Bay. I have sent the detailed itinerary to your email, please help me to check it. If you have any further questions, please do not hesitate to contact us! Best regards, Hana (Ms.)
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Asked by Dzuhry 9 months, 2 weeks ago
My wife and I will be coming from Ninh Binh. What time will the cruise depart? And can you help with my transportation from there?
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Answered by Cindy 9 months, 2 weeks ago
Dear Dzuhry, Thank you for your question! Please be advised the boat will depart between 12.00 - 12.30 PM. We can arrange a private car from Ninh Binh to Halong for you with a private of US$90 for 2 persons. Please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Robert Heyer 9 months, 2 weeks ago
Is it possible for the bus to take us to Ninh Binh after the cruise is over instead of back to Hanoi?
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Answered by Ellie 9 months, 2 weeks ago
Dear Robert, Thank you for your email. We can arrange the bus to Ninh Binh after the cruise for $17/person. Should you need further information, feel free to ask us. Best regards, Ellie
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Asked by LT 9 months, 2 weeks ago
Hi, I would be coming in on 15th July and want a 2D1N cruise. I am vegetarian, is the food taken care of ? and is hanoi old quarter pick up included?
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Answered by Sunny 9 months, 2 weeks ago
Dear LT, Thank you for your question. I am very glad to assist you with your trip. Please do not worry since all the cruises can cater to vegetarians. For your reference, our shuttle bus will pick up and drop off clients within the Hanoi Old Quarter area, at a cost of $15/ person/ round trip. Thus, please kindly try to book your hotel within this area. Thank you so much! I look forward to hearing from you, Kind regards, Sunny (Ms)
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Asked by Mel 9 months, 2 weeks ago
I couldn't book the family connecting room. It keeps on redirecting me to the review sections when i wanted to book.
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Answered by Mary 9 months, 2 weeks ago
Dear Ms. Mel, Thank you for contacting us and we are very sorry for any inconvenience this may cause! Can you please kindly share with us your travel date, your group size, and if you are looking for the 3 days 2 nights or 2 days 1 night trip in order for me to assist you to book the room accordingly? I hope to hear from you soon and should you need further assistance, please do not hesitate to contact us. Best regards, Mary (Ms.)
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Asked by Jonathan Bartell 9 months, 2 weeks ago
family of three, our son is 18 years old. Do I still have to pay for an extra bed? please advise. thank you and looking forward to booking.
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Answered by Hana 9 months, 2 weeks ago
Dear Mr. Jonathan Bartell, Thank you for your question! For your family of 3 persons, we would suggest you take the Deluxe Triple cabin which features 1 double bed and 1 single bed. Can you please advise us your travel date then we can check the availability for you accordingly? Best regards, Hana (Ms.)
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Asked by Sean O'Dea 9 months, 2 weeks ago
Hi, i am considering booking this 2D/1N cruise through Ha Long Bay and i'd just like to clarify the pick up and drop off procedure; 1. Am i able to be picked up from my Hotel in Old Quarter Hanoi on the day that the tour starts? 2. What time am i likely to arrive back in Hanoi when the tour ends?
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Answered by Cindy 9 months, 2 weeks ago
Dear Sean O'Dea, Thank you for your inquiry and I am very glad to assist you with your trip. I would like to answer your questions as follows: (1) Yes, we would arrange the shuttle bus from your hotel in Hanoi Old Quarter on the day of the tour for you; (2) You would be back to Hanoi at about 5.00pm. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Guy 9 months, 2 weeks ago
Hi, do all the cabins have ensuite bathrooms? If not, which ones do? Thanks
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Answered by Jolie 9 months, 2 weeks ago
Dear Mr. Guy, Thank you for your inquiries and I am very glad to assist you with your trip. Yes, all the cabins offer a private bathroom. Should you need any further information, please feel free to let us know. Best regards, Jolie (Ms.)
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Asked by Tiffany Nyberg 9 months, 2 weeks ago
We are looking to take the 2D/1N cruise. I have a severe fish and poultry allergy. Do you have the ability to serve meals that do not contain these ingredients? Thanks
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Answered by Cindy 9 months, 2 weeks ago
Dear Tiffany Nyberg, Thank you for your inquiries and I am very glad to assist you with your trip. Yes, the boat can cater for food due to your food restriction thus kindly no worries. We will note with them, and they will prepare the proper food for you. Kindly share with me more details about your inquiry for our further assistance. Best regards, Cindy (Ms.)
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Asked by Jess 9 months, 2 weeks ago
Hello, we are interested in doing the 2 night, 1 day cruise. Is there a place we can store our luggage or do we bring everything with us to the boat?
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Answered by Jolie 9 months, 2 weeks ago
Dear Jess, Thank you for contacting us and I am very glad to assist you with your trip. If you take your luggage along, you will have to bring it to your cabin. Hence, we propose you should leave the big ones at your hotel for the most convenient. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by PANG SIA LEE 9 months, 2 weeks ago
Hi, May i know the shuttle is fetch us from our hotel or we need to wait at a pick up location? And around what time the shuttle will pick us up? Thanks.
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Answered by Cindy 9 months, 2 weeks ago
Dear Ms. Pang Sia Lee, Thank you for your email and question. The shuttle bus will pick you up from your hotel around 7:45am and 8:15am - this applies for hotels in Hanoi Old Quarter only. If you stay outside of the Old Quarter you can take a taxi to our office at 72 Hang Trong for pick up. If you have any other questions please let me know!
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Asked by WJ 9 months, 2 weeks ago
Hello, We want to do the 2 nigth/3day trip starting on 1-10-2018. Do u stille have a cabin available ? Best regards, WJ
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Answered by Jolie 9 months, 2 weeks ago
Dear WJ, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry to inform you that Swan Cruise is fully booked on October 1 already. May I ask if you can change your trip to a day later, October 02? If yes, I can surely arrange the cruise for you. The cost is US$ 480/Deluxe cabin, 2 people + Free shuttle bus round trip. Or just in case you cannot change your travel date, I would like to suggest you our Carina Cruise for alternative: https://www.halongbaytours.com/cruise/carina-cruise/3-days-2-nights.html The cost is the same: US$ 480/Deluxe cabin, 2 people + Free shuttle bus round trip. I hope my suggestion would work or if you have any other idea in mind, please feel free to let us know. Looking forward to hearing from you soon. Best regards, Jolie (Ms.)
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Asked by Shradha Drolia 9 months, 2 weeks ago
Hi, So after completing the cruise, I would like to hike Bai Tho Mountain and then go back to Hanoi. How do I get the shuttle back to Hanoi on the same day?
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Answered by Cindy 9 months, 2 weeks ago
Dear Sharadha Drolia, Thank you for your questions. However, I am sorry that this is the cruise's bus thus it will leave right when the cruise disembarks. If you wish to visit Bai Tho Mountain, please kindly arrange other transfer options to go back to Hanoi. Best regards, Cindy (Ms.)
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Asked by Jodie 9 months, 2 weeks ago
Hi There, im thinking of the 2 days package for this cruise. Pick up from Hanoi old quarters on 30 sept then 1 Oct my flight is at 6pm. Willyo be able to arrange the bus to airport straight instead? THanks.
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Answered by Jolie 9 months, 2 weeks ago
Dear Mr. Jodie, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. I am sorry that the shuttle bus cannot drop you off at the airport. May I ask if your flight is domestic or international? - If it is domestic, you can get dropped off at the Bac Ninh Crossroad and then take a taxi to the airport. Or we can arrange for you a private car a the cost of US$ 30 for 2 persons. You will reach the airport at around 4:30 - 5:00 PM. - If it is international, please kindly consider taking a private car from the pier straight to the airport. The cost is US$ 80 for 2 persons and you will reach the airport at around 3:30 - 4:00 PM. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Michael 9 months, 2 weeks ago
I am considering your 2D/1N cruise for our family. There will be 2 adults and 2 children aged 6 & 9 years and an infant aged 15 months. Is a family room appropriate?
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Answered by Hana 9 months, 2 weeks ago
Dear Michael, Thank you for your email and question. For your family, I would recommend you to take Family Connecting Door cabin for the most convenient. Your youngest child can share bed with you. Can you please kindly share with us your travel date so that I can check the availability and return to you with the cost accordingly? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards,
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Asked by Riri 9 months, 2 weeks ago
Hello, I'm a solo traveler and muslim. Can this cruise provide halal meals ? Thanks in advance
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Answered by Jolie 9 months, 2 weeks ago
Dear Ms. Riri, Thank you for your inquiries and I am very glad to assist you with your trip. I am sorry that the cruise cannot prepare halal food thus can I ask them to prepare vegetarian meals for you instead? I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by David 9 months, 2 weeks ago
Hi there, is there a mini-bar or fridge in one of the rooms. I need one to keep my medicine cool. Thanks for your time. Best, David
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Answered by Jolie 9 months, 2 weeks ago
Dear Mr. David, Thank you so much for contacting us and I am very glad to assist you with your trip. Yes, the cabin does have a mini-bar thus please no worries. If you have any further questions, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Alyssa 9 months, 2 weeks ago
Hello, what time would the shuttle get back to Hanoi after the cruise?
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Answered by Jolie 9 months, 2 weeks ago
Dear Ms. Alyssa, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. The bus of Swan Cruise will take you back Hanoi center at around 16:30 - 17:00. If you have any further question, please feel free to ask us! Best regards, Jolie (Ms.)
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Asked by Beverly Pascual 9 months, 2 weeks ago
Hello, I am interested in your tour for sometime in December 2018. My partner and I are on a tight schedule, and we were wondering if we could fly into Cat Bi airport (HPH) instead of Hanoi airport to save time. Is it possible to arrange transportation from HPH to where your tour starts?
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Answered by Jolie 9 months, 2 weeks ago
Dear Beverly Pascual, Thank you for your question and I am happy to help you answer it! Yes, from Hai Phong Airport, it takes around 2,5 hours to get to the pier and we can arrange you a private sedan car with the cost of US$ 60/car/way. However if you want to save cost please fly into Hanoi and take the free bus that departs from Hanoi Old Quarter area between 7:45am and 8:15am. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by Josie Lim 9 months, 2 weeks ago
Hi there! I will be travelling solo, may i know if i will have to join other travellers at the dinner table or if i will have my own course? Sorry for asking such a question but food is very important :) and i have got a little anxiety problem dealing with strangers. Thanks in advance!
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Answered by Lisa 9 months, 2 weeks ago
Dear Ms. Josie, Thank you for your question! Please kindly note that dining table of Swan cruise is usually set up in group of 6 so you will share the dish with some other clients. Thank you for your kind understanding! Best regards,
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Asked by RACHELLE LOUISE FISHER 9 months, 2 weeks ago
Hello I am travelling with my parents and my two children (ages 14 & 17) . What would be the most economical rooms to book? Are there any special deals? We will be travelling on the 10th of July and require transfer from Hanoi. Thank-you.
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Answered by Sunny 9 months, 2 weeks ago
Dear Ms. Rachelle, Thank you for your email. As far as I know you are a family of 5 thus you will need 1 double/twin + 1 triple cabin for your stay in Halong Bay. At the moment we are still available on 10th of July. Besides, our shuttle bus only do pick up and drop off clients within Hanoi Old Quarter area thus please kindly try to book your hotel within this area. If not, please take the taxi on your own from your hotel to our office at 72 HANG TRONG street to join the bus on your departure date. Thanks for your kind notice and understanding. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Sunny (Ms)
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Asked by Rhea 9 months, 2 weeks ago
Hi, I would like to join the may 20 cruise but I'm on a tight schedule. I'll be arriving to Hanoi on may 20 onboard a sleeper train...it says it will arrive in the morning. What time is your pick up from Hanoi? What time will you dock on the 21st may for me to catch a flight from either Hanoi or HPH to Bangkok to catch the flight from Bangkok at 11pm.
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Answered by Lisa 9 months, 2 weeks ago
Dear Ms. Rhea, Thank you very much for your question and we are happy to assist you with your trip. Swan is a good cruise to travel with and you will be fine with the schedule. Most sleeper train (from Sapa?) arrive in Hanoi at 5:00am and the bus does not pick up until 8:00am so you have plenty of time in between. You will arrive the next day in Hanoi around 5:00pm. It's best to fly from Hanoi airport to Bangkok as there will be more flight options and shorter travel time as well. I hope this is useful for you! Best regards, Lisa (Ms.)
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Asked by Adam 9 months, 2 weeks ago
Hello, Two of us are looking in to booking your lovely cruise later this year. We would be coming from Hanoi so can take the shuttle from here, but we will then be travelling on to Ninh Binh after. Is it straightforward enough to get from where the tour ends at Halong to a train station for the journey to Ninh Binh? Thanks very much.
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Answered by Jolie 9 months, 2 weeks ago
Dear Mr. Adam, Thank you very much for your question about Swan Cruise! It's easier if you join the bus back to Hanoi and then take a train or bus to Ninh Binh (2 hours away). Alternatively you can take a taxi from the cruise pier to the central bus station in Halong City and take a local bus to Ninh Binh. If you need further information please feel free to contact us anytime!
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Asked by Manu 9 months, 2 weeks ago
Good afternoon, We would like to book a 2D1N cruise on 6 May, for 3 people (one couple and one dad). My dad would like to book the summer promotion deal, is this the standard deluxe room and does the promotion apply to one single person as well? Would he have to share his room with a stranger? My partner and I would like to stay in the Suite Cabin with balcony. Does the $125 dollar promotion apply to this room as well? Or do we pay the regular price? Is it possible to book all these different rooms in one booking, to make sure we all get aboard in te same boat? Last question :-), I am vegan, so I do not eat any animals or animal products like dairy or eggs or fish sauce. Can there be vegan options on board? Many thanks in advance for replying my questions!!
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Answered by Cindy 9 months, 2 weeks ago
Dear Manu, Thank you for your question and I am glad to assist with your trip! Please be advised that our rate US$125 per person is for double/twin sharing and it is for deluxe room only. Thus if your dad takes his own room, our rate is US$190 and our rate for Suite room is US$320 for 2 persons thus total cost for you is US$510 for 1 Deluxe cabin + 1 Suite cabin including shuttle bus. It is not yet possible to book 2 types of room in the same booking on our website thus I would book manually for you. Yes, the boat has vegan options thus kindly no worries. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Pujan Rai 9 months, 2 weeks ago
HI, What is included in summer promotion price? Do we get free shuttle from hanoi back and Kayaking? Thank you
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Answered by Jolie 9 months, 2 weeks ago
Dear Mr. Pujan Rai, Thank you very much for your question! The summer promotion price for Swan Cruise will already include free bus round trip and kayaking. At the moment the cost for deluxe double cabin is $250/cabin for 2 persons. If you have any other question please let me know! Jolie (Ms.)
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Asked by Alice 9 months, 2 weeks ago
What does the summer special pricing $125 include? Does it have free shuttle bus from Hanoi or any activities
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Answered by Jolie 9 months, 2 weeks ago
Dear Ms. Alice, Thank you for your email. My name is Jolie from Halong Bay Tours department and I am very glad to assist you with your trip. Yes, our summer promotion of US$ 125/person do include free shuttle bus from Hanoi Old Quarter and back. Please kindly check the detailed itinerary with inclusions and exclusions on the itinerary tab above. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Jolie (Ms.)
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Asked by milly sin 9 months, 2 weeks ago
hello, My family of 7 will be travelling from Hanoi to Halong Bay. But we want to do stopover for lunch in Haiphong and then only 5 member will take the boat trip. The remaining 2 members wishes to stay somewhere onshore in a resort while we take the boat cruise. will you be able to help organise?
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Answered by Cindy 9 months, 2 weeks ago
Dear Milly Sin, Thank you for your inquiries and I am very glad to assist you with your trip. Please be advised that on the route Hanoi - Halong, the bus does not stop for lunch so you may miss the cruise if you want to have lunch in Hai Phong. Thus, I suggest your group should go directly to Halong, then 5 members will board the cruise and 2 other members can choose to stay in Vinpearl Halong Resort instead. Is that okay for you? I can help you to arrange Halong bay cruise thus please share with me more details about your inquiry for our further help. I hope to hear from you soon and please let me know if you have any other inquiries. Best regards, Cindy (Ms.)
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Asked by Nicole Morrison 9 months, 2 weeks ago
HI Do all cabins have their own bathroom and toilet? Please
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Answered by Jolie 9 months, 2 weeks ago
Dear Ms. Nicole Morrison, Thank you for your question! I would like to confirm that all cabins on Swan Cruise has its own private bathroom. If you have any other question, please feel free to ask us! Best regards, Jolie (Ms.)
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163 Customer reviews for Swan Cruise

9.7
Excellent
Based on 163 reviews
Score breakdown
Cruise quality
9.4
Food/Drink
9.6
Cabin quality
9.6
Staff quality
9.9
Entertainment
9.6
Traveler rating
  • Outstanding: 53
  • Excellent: 102
  • Very good: 8
Traveler type
  • Family with children: 17
  • Groups of friends: 29
  • Mature couples: 40
  • Solo travellers: 17
  • Young couples: 60
Comments are provided by customers who have previously taken this cruise trip
Guest reviews
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Maximilian Muller
Germany
10-05-2024
Mature couples
Excellent
1 night in Bai Tu Long Bay was our best choice. The trip went smoothly from start to finish. Quick pickup and comfortable van. The ship was a bit old but the accommodation was clean and well-equipped. Food was really delicious. The staff welcomed us warmly and treated us like family throughout the tour. A shout out to Mr Sunday, our knowledgeable and thoughtful tour guide. He guided us to places in the bay and in all activities. Very happy to meet him.
Trash on the bay made us a bit disappointed. Hope the issue can be handled very soon.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
9
Show ratings
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YES 7
Davide Ricci
Italy
14-05-2024
Young couples
Excellent
The itinerary was great. Kayaking and swimming on the bay was wonderful. The cave was interesting to see. Nice tour guide and friendly crew. Recommended!
Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
10
Cabin quality
9
Show ratings
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YES 4
Wu Chia-Chi
Taiwan
08-05-2024
Groups of friends
Excellent
An overnight cruise that everyone should try once in their lifetime. It was more wonderful than we could imagine. We were impressed with the professional service and clear communication of the staff. The hosts welcomed us warmly. A trip experience but feels like home. Highly recommend it.
Cruise quality
9
Staff quality
9
Food/Drink
10
Entertainment
9
Cabin quality
9
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YES 7
Huang Ying
China
02-05-2024
Young couples
Excellent
The cruise on Bai Tu Long Bay is very beautiful. Every activity is well planned. The staff are lovely and helpful. The bed was very comfortable and the view was great. We enjoyed 2 wonderful days on the ship and offboard activities. Thank you everyone for helping us have an unforgettable vacation.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
9
Cabin quality
9
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YES 6
Layla Farsi
Netherlands
23-04-2024
Mature couples
Very good
We rate this ship as okay. We prefer more adventurous trips but that's fine. The bus was very good with comfortable seats. Tour guide was informative. The harbor is bustling with many other shipping lines. It was a blessing when we booked a room with a private balcony. Spending time there every morning was great. Enchanting scenery from Bai Tu Long bay. The food was not that great but we appreciated their efforts to take care of the special dietary requirements of all guests. Even dieters don't have to worry because the menu is great.
Swimming was fun but swimming on a beach full of trash was very bad. I thought Bai Tu Long would be very different but all the same. To be honest, we have seen much more beautiful caves. Check out very early, 9:30 a.m, after morning activities.
Cruise quality
8.5
Staff quality
9
Food/Drink
9
Entertainment
7
Cabin quality
9
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YES 6
Valentina Chavez
Mexico
15-04-2024
Young couples
Excellent
We loved the journey with the Swan cruise. Everything went well and smoothly. The program made our trip special. The crew was willing to help us anytime we needed to. Clean and warm room, easy to get a good sleep. Karaoke was fun to join in at night. Thanks Swan for these memories!
Cruise quality
9
Staff quality
9
Food/Drink
9.5
Entertainment
10
Cabin quality
9.5
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YES 6
Natalia Alvarez
Mexico
12-04-2024
Young couples
Excellent
A huge thanks to the travel agency for recommending Bai Tu Long. We planned to travel to Halong at first. The bay was less busy. The room was incredible, the food delicious, the staff informative, especially Sunday kindly showing us the landscape.
We couldn’t swim in areas with trash floating. Little time in the room, so suggest you book a standard room.
Cruise quality
9
Staff quality
9
Food/Drink
9
Entertainment
9
Cabin quality
9
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YES 5
Ava Schmidt
Germany
09-04-2024
Mature couples
Excellent
The staff greeted us with welcoming smiles. Obviously, they were friendly and helpful. A comfy bed, a clean bathroom, and a lovely balcony. Another part we loved on the trip was activities like cave exploring, swimming, and kayaking. There were also many things to do on the boat such as Happy Hour, Cooking class, Taichi.
It should collect guests at a gathering point in Hanoi to save time. Arriving at the pier, we had to wait a long time to see the cruise. Food was good but over-served, felt like so waste to throw away leftovers.
Cruise quality
9
Staff quality
10
Food/Drink
9
Entertainment
9
Cabin quality
9.5
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YES 5
Andrea Flores
Mexico
01-04-2024
Mature couples
Very good
The transfer service was safe and comfortable. Flexible itinerary so we could skip some activities for resting onboard. The staff was great. They served us attentively. They even provided separate menus for allergies or diet. Happy Hour was fun. We made friends with some lovely guests in this part.
We rate the cruise average. A bit confusing from the staff, some of them couldn’t speak English. Witness so many plastics floating on the seawater. We couldn’t swim in these areas. We looked forward to a peaceful stay on Bai Tu Long but everything didn’t go well. The pier was so crowded with hundreds of buses and tourists. Limit time on board. Early check-out. It would be better with a personalized tour.
Cruise quality
8
Staff quality
9
Food/Drink
8
Entertainment
7
Cabin quality
8
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YES 4
Adriana Hernandez
Mexico
13-03-2024
Groups of friends
Excellent
Our Halong bay tour was amazing. Fun activities, including kayaking and squid fishing. It was great to have Ken’s help. He took us to the sights and introduced them. Electrical equipment worked safely. The bed was very comfortable. Everything was worth the price.
Cruise quality
9
Staff quality
10
Food/Drink
10
Entertainment
10
Cabin quality
9
Show ratings
Did you find this review helpful?
YES 7
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